Skip navigation
Uchiha971
Currently Being Moderated

Adobe Acrobat X incompatible with Office 2010 x64! Along with other Problems I found!

Nov 28, 2010 5:22 PM

I AM VERY ANGRY AS WELL AS LOSING IT BIG TIME!!! MADDNESS!!!!

 

Can someone FROM ADOBE FIX THESE PROBLEMS? CAN AN UPDATE OR FIX SOLVE OUR SITUATION WITH ACROBAT X?

 

First off, I cannot see the plugin appear in the Office ribbon, in ANY office program. I tried everything Adobe told me to do. From trying to locate the adding through the list of disabled add-ins (which is not displayed), or the command prompts option which did not work either.

 

Second of all, I have this message of "Missing PDFMaker files", then after reinstalling Adobe 10 times, as well as reinstalling office 2010 x64 Bit 26 times, reformatting Windows "7" Ultimate x64 Bit 5 times, I still had no results.

 

Third, yet not least, the other problem is that the option to create blank PDFs no longer exists. In addition, I am unable to edit existing PDFs, even if they do not have security on them. I want a word processing feature added to Acrobat!

 

Can someone fix ANY of these problems, or may Adobe create an update to FIX ALL of these problems, OR AM I GOING TO DROP ACROBAT IN FAVOUR OF ANOTHER COMPANY?

 

I NEED HELP SOON!!!! NO TIME TO DO THIS ON MY OWN!!!! HELP!!!!!!!!!!!!!!!!!!!!!

 

Message was edited by: Uchiha971

 
Replies 1 2 Previous Next
  • Currently Being Moderated
    Nov 28, 2010 7:07 PM   in reply to Uchiha971

    My understanding is that AAX is not presently compatible with X64. I suspect that will change with a future update, but not now as I understand it. You will have to run it in a 32-bit mode (not that I know what I am talking about -- I only have a 32-bit system).

     
    |
    Mark as:
  • Currently Being Moderated
    Nov 28, 2010 7:19 PM   in reply to Uchiha971

    From: http://blogs.adobe.com/pdfdevjunkie/2010/10/what-developers-need-to-kn ow-about-acrobat-x.html

     

    Support for 64 bit systems:

    Adobe Acrobat X and Reader X are supported on 64 bit systems even though they remain 32 bit applications – so plug-ins will need to be 32 bit as well. However, there are some issues around browser support. If your plug-in is Windows only, you’re pretty much good to go. No changes are necessary for 3rd party plug-ins to work in the supported browsers on Windows. On the Mac, the browser plug-in is Universal (both 32 and 64bits) and your plug-ins will continue to load when in standalone mode and in a 32 bit browser but not in a 64 bit browser. The supported browsers on Windows are IE 7.0, IE 8.0, Firefox 3.5, Firefox 3.6. On the Mac, they are Safari 4 for OS X 10.5.8 and OS X 10.6.4; Safari 5 for OS X 10.6.4.

     
    |
    Mark as:
  • Currently Being Moderated
    Nov 28, 2010 7:26 PM   in reply to Uchiha971

    Another 2 cents.

     

    Time for 4 x 4 breathing (or a cold beer <g>).
    Acrobat X is good to go in 64-bit Windows 7. But, it is still a native 32-bit app.
    You need 32-bit Office 2010; not 64-bit.

     

    Acrobat X and 64-bit Office 2010 —
    ** Office 2010 64 bit for PDFMaker is not a supported configuration but customers can create Adobe PDF using Adobe PDF Printer.
    See: http://kb2.adobe.com/cps/333/333504.html

    Also good to read are the Acrobat X Pro FAQs at:
    http://www.adobe.com/products/acrobatpro/faq.html


    Good to know - Microsoft recommends 32-bit Office 2010 even on 64-bit Windows.
    Why? There just are not (at this time) much in the way of 64-bit add-ins for Office (e.g., Adobe PDFMaker).
    See Ted Way's post at: http://social.technet.microsoft.com/Forums/en/office2010/thread/40d17c 38-90e0-48d9-8f83-d9721a24b063
    As the lazy river carries our tube floats along I'm sure this will change.
    But, just now, today we need to use the 32-bit Office 2010 if we want the full "juice" of Acrobat X in association with Office 2010 applications.


    Create blank PDF —
    Well -- actually this is a feature of Acrobat X.
    Please see this Forum's thread (and Dave Merchant's post addressing the question).
    "Is there a 'Create PDF from Blank' option in Acrobat X Pro?"
    http://forums.adobe.com/thread/757777?tstart=0


    Word Processor features —
    Ahhh -- ya don't want to be putting Dexron down the oil standpipe.
    Seriously though, the PDF format (as described in the PDF References and now, ISO 32000-1) describe what PDF *is* .
    From these it becomes evident why PDF format and word processor formats are rather different creatures.
    The PDF "Document Management – Portable Document Format – Part 1: PDF 1.7, First Edition"
    (An ISO approved copy of the ISO 32000-1 Standards document) would be what to read if interested.
    Scroll to page bottom at:
    http://www.adobe.com/devnet/pdf/pdf_reference.html


    Be well...

     
    |
    Mark as:
  • David Kastendick
    3,236 posts
    Apr 7, 2010
    Currently Being Moderated
    Dec 3, 2010 1:14 PM   in reply to Uchiha971

    Good day,

     

    Please refer to the following Adobe knowledgebase article for a summary of this issue:

    http://kb2.adobe.com/cps/882/cpsid_88296.html

     

    Thank you,

    David

     
    |
    Mark as:
  • Currently Being Moderated
    Dec 3, 2010 7:32 PM   in reply to David Kastendick

    I am absolutely appalled that Adobe has an official knowledge base article to spread misinformation.  This issue IS NOT a problem with Office 2010 x64 and the Microsoft link does not even state what Adobe claims it states. They have selectively copied parts of the information on that page to emphasize part of the guidance over the intent of the full explanation.   It is because the third party vendor (in this case Adobe) has not developed a 64 bit add in for IT'S PRODUCT - Adobe Acrobat - that the add in does not work.  Until Adobe does this there will be no add in support.  Much like the x64 versions of PS CS4 and CS5, it is on the third party add in developer to address and Adobe (in this case) is that developer.  If one wants the real technical explanation please look at the following:

     

    http://technet.microsoft.com/en-us/library/ee681792.aspx

     

    To state that it is an issue with Office 2010 x64 would be the equivalent of saying that it was Adobe's fault that 32 bit add ins did not work in the 64 bit version(s) of Photoshop.  That has not exactly been Adobe's position with its own 64 bit application over the past couple years....

     

    Stephen

     
    |
    Mark as:
  • Currently Being Moderated
    Dec 4, 2010 5:17 PM   in reply to Uchiha971

    I must say I was amazed when I bought and installed Acrobat 10 and found it was STILL not working with x64 apps!! Flash seems to be finally there and runs well in IE9 x64, but Acrobat!!! It's a major annoyance when you click on a link only to have to save it locally and then open in in Acrobat Pro - but that pales compared to the issues we are now experiencing with our own software that needs to export data to PDF and Excel - if the customer has Office x64 installed we are goosed - even though our product will quite happily install as either x86 or x64, export to PDF will not work...

     

    And what DID happen to creating a blank document? Can't seem to to that at all in this version!!

     
    |
    Mark as:
  • Currently Being Moderated
    Dec 4, 2010 5:27 PM   in reply to gchq_3

    With thanks to CT Dave - have resolved the blank page issue - try finding that in the help files if you can - click on the 'Customise Quick Tools' icon and add 'More insert options' from 'Pages'

     

    Just click the 'More insert options' icon now on the toolbar and 'Insert Blank Page'

     

    Thanks again for the heads up!

     
    |
    Mark as:
  • David Kastendick
    3,236 posts
    Apr 7, 2010
    Currently Being Moderated
    Dec 8, 2010 8:19 AM   in reply to Uchiha971

    Good day everyone,

     

    Let me begin by apologizing for the incorrect information contained in the first iteration of our knowledgebase article CPSID_88296.  The document has been updated with corrected, accurate information.

     

    The  bottom line is that we have not developed a 64-bit PDFMaker add-in that  is compatible with Office 2010 (x64).  I have passed along your  feedback on this issue to the Acrobat product team.  If they choose to  release a 64-bit add-in, I will share that information on this forum  thread.

     

    Again, I apologize for the incorrect information in the original version of our knowledgebase article.

     

    Regards,

    David Kastendick

     
    |
    Mark as:
  • Currently Being Moderated
    Dec 9, 2010 11:48 PM   in reply to Uchiha971

    I'm angry about this also. I bought Acrobat X as an upgrade to 9 and I have to use PDF995 to create pdf files from Word 2010 64x. It's unbelievable Adobe missed the boat on this one!

     
    |
    Mark as:
  • Currently Being Moderated
    Dec 10, 2010 12:57 AM   in reply to Uchiha971
    I was saying if you can create an actual definite 64-Bit version of Adobe Acrobat. Not an add-in like you did for Acrobat 9 (as even with this I had problems). SO, therefore, an add-in WILL NOT fix this problem. Instead, a full 64-bit Acrobat will.

     

    Other than for compatibility with Office 2010 x64 there are no identified reasons to rewrite Acrobat in native 64-bit code. Even with extremely large PDF files containing video and 3D annotations, the memory available to a 32-bit program is perfectly sufficient. Given the huge code footprint of Acrobat, and the obvious problems that an x64 build will have on the thousands of plugin developers, I can't see it happening. A proxy handler as issued for Acrobat 9 is the only practicable solution.

     

    Or create one version of Acrobat which can do both x86 as well as x64 at the same time, switching from one to the other, whenever it detects different things need different compatibility settings.

     

    That's not how Windows works - an appliction is either one architecture or the other, but can never be both. That's why programs which have two flavors (Photoshop, MS Office, etc.) install as two completely discrete applications with their own plugins.

     
    |
    Mark as:
  • Currently Being Moderated
    Dec 22, 2010 6:59 AM   in reply to Uchiha971

    Wow. I just upgraded my Acrobat 9 (which totally worked!), to find this. What's wrong with you Adobe? Taking steps back? Just move your precious bums to x64 already, it is almost 2011!

    I am still in amazement to find it is not working in a new version, while it was working correctly in a "deprecate" one. Print to PDF printer, eh? Why modify my workflow, and for worse? I can understand bugs (only Lord knows how many they are!), but this?

    I am hardly abstaining from cursing and calling names and keep on reminding me that I'm a civilized individual. I just wish I knew this. Who had this stupid idea and why the other brainstorming guys around him/her didn't enlighten this person about the stupidity of this action?

     

    The big question:

     

    Are you planning to move to x64 and offer the damn ribbon for Office 2010 x64, just like you did with Acrobat Pro 9? Are you working on this issue? Or you dream that the world will eat x32 cookies forever?

     

    Thank you.

     

    Oh, but let me sign: A deeply satisfied customer.

     
    |
    Mark as:
  • Currently Being Moderated
    Dec 22, 2010 7:23 AM   in reply to Undon3

    Yes. That's why I paid the license fee for PDF995, so I can print PDFs from Microsoft Word 2010 x64. Acrobat X pro will print from the 64 bit Word, but it took almost 3 hours to print a 326 page eBook I've written. PDF995 takes 3 minutes to print the same book.

     
    |
    Mark as:
  • Currently Being Moderated
    Dec 22, 2010 8:17 AM   in reply to vfontjr

    I just want to add I am as frustrated as every other customer on this  page and hope Adobe gets their crap together on this problem.  My  company develops software and our customers don't let us get away with  lack of support for X64 Office products.

     

    One person on  this thread commented that Acrobat 9 supports Created PDF from Office  x64 ribbon...  is that true?  I have a license for that but wasted my  money upgrading because some moron at Adobe customer service either lied  or stupidly informed me that upgrading would fix my problem....  If I  can downgrade, at this point I will.  But I am not willing to downgrade  my Office x64 because Excel runs much quicker and I have complex  spreadsheets...

     

    Thanks and please Adobe, fix this  stupid bug.  That is what this is - a bug.  You should not release  products that don't work on existing platforms you used to support.  You  are supposed to be cutting edge...  you are ADOBE!

     
    |
    Mark as:
  • Currently Being Moderated
    Dec 22, 2010 8:40 AM   in reply to if7844

    I used Acrobat 9 Pro with Office x64 and the integration is present and fully functional in Excel/Word and I'm pretty sure Powerpoint too. Used these products together for months.

    I didn't used the ribbon add-in from Office much, however I used very often the "Create PDF from file" inside Acrobat 9 Pro. This function is still available in Acrobat X, it works very good for txt, eps, and jpg files (tested), but doc, docx and xlsx fail miserably with the message:

     

    "Missing PDFMaker files.

    Do you want to run the installer in repair mode?"

     

    When I first saw this a few hours ago, I thought "Well I'm sure the upgrade did not work smoothly.  I don't trust Repair Modes but hey, let's give it a shot". Few minutes later, after the repair, same message. Opened Word/Excel, guess what, gone was the PDF integration in the ribbon... and then I found this thread.

    Wanted to mail Support, but after reading that this is not a bug but default behaviour... what can I say? I hope this will be fixed as it is an embarrassing bug for Adobe.

     
    |
    Mark as:
  • Currently Being Moderated
    Dec 22, 2010 9:33 AM   in reply to Undon3
    I used Acrobat 9 Pro with Office x64 and the integration is present and fully functional in Excel/Word and I'm pretty sure Powerpoint too. Used these products together for months.

     

    That was by accident rather than by design - it shouldn't have been installed because it really didn't work properly (a few isolated commands might go through, but lots didn't). Acrobat 9 didn't check the version of Office first, so installed the add-ons. Acrobat X does, so won't.

     
    |
    Mark as:
  • Currently Being Moderated
    Dec 22, 2010 9:57 AM   in reply to Dave Merchant

    Then it was a most fortunate accident for me, since it never gave any errors. I admit I used the Acrobat 9/Office 2010 x64 combo pretty rare, maybe 5 times a week or so, I use Acrobat with Indesign/print production/preflight mostly. But I did use this combo for months without problems.

     

    OK, so no ribbon add-in in Office x64. Umm... I'm not panicking. Not scared. I'm not phased by this too much. I'll just pretend I don't know it's supposed to be there!

    But what about the Create PDF from file function? What PDFMaker files are missing? Why didn't Acrobat X let me know during it's installation that it would mess up with Office status? **** - I'm panicking right about now! Big Brother Adobe, make it work! We feed you money like crazy. Do something.

     

    There are a lot of issues related to this incompatibility, and it's rather obvious to everyone that this is a major step back for Adobe Acrobat. That was completely unnecessary.

     
    |
    Mark as:
  • Currently Being Moderated
    Mar 15, 2011 5:59 PM   in reply to Uchiha971

    I am equally angry. I was using Adobe 7 and realized that it did not have full functionality with Office 2010 64bit. You can print

    to .pdf but you cannot convert files in office format into .pdf using convert to .pdf or combine files in acrobat function.

     

    I bought the Adobe X upgrade since I needed that feature urgently to get my taxes ready for my accountant. I was thorougly disappointed that this did NOT fix the issue. I would have never spent the money if I had known that ahead of time. Yes, after a prolonged search I came across the disclosure that Adobe X does not work fully with Office 2010 64bit. But: This information was not given when Adobe ran my credit card and took my money.  And then I wasted half an hour installing, not to mention figuring out on my own that it will not work.

     

    Could you folks at Adobe please bring your software up to date? You might feel safe because you own the standard for document storage today but please consider the needs of your customers who run 64 bit. I think this it is really disappointing that this issue still has not been fixed . If there was an alternative today, I would switch. Frustrating.

     
    |
    Mark as:
  • Currently Being Moderated
    Jun 8, 2011 9:06 AM   in reply to Uchiha971

    Series of events:

    Purchased Windows 7 PC. 64 Bit OS

    Installed MS Office 2003

    Installed Acrobat 8.0.

    While I did not have the complete functionality of converting Office documents to pdf's,

    I could print documents and emails to pdfs.

    I then upgraded my Acrobat to X. Still could print to pdf, but not do conversions.

    I then upgraded to Office 2010, 64 bit. After upgrading to Office 2010, I cannot print,or convert documents to pdf using Acrobat X.

    I cannot convert, or print e-mails to Pdf's in Outlook 2011. I cannot print or convert Word documents or Excel spreadsheets to to pdf's.

    The only thing i can do is "Save As" a Word document into a pdf. I cannot use Acrobat X in Excel or Outlook at all.

      Is there a solution to this problem?

     
    |
    Mark as:
  • Currently Being Moderated
    Jun 8, 2011 9:26 AM   in reply to JoseHead

    As we've said many times and as is made very clear on the product specifications KB article, Acrobat X is not currently compatible with Office 64-bit. There is no solution other than to be patient, and wait for an update.

     

    Acrobat X fully supports Windows 7, both 64-bit and 32-bit, but Acrobat X itself is a 32-bit application.

     

    Acrobat X fully supports Office 2003, so if that combination wasn't working for you then there was something wrong with the way it was installed.

     
    |
    Mark as:
  • Currently Being Moderated
    Jun 8, 2011 9:32 AM   in reply to Dave Merchant

    The Article states that it supports Acrobat as pdf printer.

    I can print to pdf in Word, and Excel, however, I cannot print pdf's from outlook.

    I also cannot do a "save as" pdf in Outlook

     

    Message was edited by: JoseHead

     
    |
    Mark as:
  • Currently Being Moderated
    Jun 8, 2011 10:19 AM   in reply to Dave Merchant

    Dave,

     

    It's been over a year and Adobe has been singing the same song this whole time.  When can all of us expect Acrobat X to support "Create PDF" from within Word 2010 64bit and Excel 2010 64bit?

     

    It's frustrating that your product is not compatible with year old technology.

     
    |
    Mark as:
  • Currently Being Moderated
    Jun 8, 2011 6:16 PM   in reply to if7844

    Many products do not support x64 operation, not just Acrobat. The simple solution for OFFICE is to reinstall it as a 32-bit system and use that. Many applications don't really need 64-bits for operation anyway. For many office applications, 64-bits is more of a buzz word than it is a real improvement from what I have seen. Others may have actually found different results, but I have not seen them.

     
    |
    Mark as:
  • Currently Being Moderated
    Jun 9, 2011 12:25 AM   in reply to if7844

    Adobe is of course very much aware of the demands of customers that Acrobat X support the latest flavors of MS Office, web browsers etc. and is constantly working to introduce those features - but it's not as trivial as it sounds, especially when we bring a 32/64 bit translation layer into the picture. Acrobat X is a 32-bit application and will remain so, and any 64-bit extensions to a 32-bit process core require a lot of beta testing to ensure they're stable. These forums would show very little sympathy if Adobe released a plugin that crashed when converting partcularly-large documents or when certain combinations of embedded content were used, and given how complicated an Office document can be, that's a massive set of checks to run. It's one of the reasons why very few plugins have so far been released for MS Office x64, by Adobe or anyone else.

     

    Nobody involved will reveal the date of future releases, so as I said above you'll have to be patient. Of course unless you've disabled updates, if such a feature were to be released during the Acrobat X product cycle you'd find it installs itself automatically, and there would be a huge wave of publicity here and elsewhere to ensure users understand what's changed.

     
    |
    Mark as:
  • Currently Being Moderated
    Jun 9, 2011 6:44 AM   in reply to Dave Merchant

    The Macromedia division managed to produce an x64 beta for their Flash plugin about this time last year - and has not presented any problems that I can tell..

     

    Some of us are not really concerned about the latest flavours of Office, but need to produce software that will run as x64 and be able to export documents to pdf ...

     
    |
    Mark as:
  • Currently Being Moderated
    Jun 9, 2011 2:23 PM   in reply to Dave Merchant

    The problem is that 64 bit software is becoming the norm of recent, and us unsuspecting users of software buy programs like Office 64 bit - then spend the money upgrading Acrobat, etc. only to find out it no longer does what we bought it for.  If you bought a car and it wouldn't run on gasoline that now has ethanol in it - would you accept the excuses given here?  Especially if it was a premium car.

     

    In the last few months I have many peopel tell me this is why they are no longer continuing with Acrobat, no longer worth the premium as functionality is not longer any different than the cheaper programs.  Acrobat has lost its performance edge - the reason we all buy the program.  Just recently an IT support company told me they had a major corporate customer who was a larger adobe customer turn away from the program.

     

    What are we supposed to do, remove the expensive Office Professional program we bought and go buy the 32 bit version?

     

    So Adobe sees no need to get up to speed, or just can't come up with the answers.  Fine .. then I guess many of us will see no need for paying the extra price for upgrading Acrobat so long as it comes without its previously fuctionality that made it better than the cheap programs (or even some of the free programs).  No doubt some open source genious will take advantage of this fault and give us the answer in a free to use program.

     
    |
    Mark as:
  • David Kastendick
    3,236 posts
    Apr 7, 2010
    Currently Being Moderated
    Jun 22, 2011 9:01 PM   in reply to gshobo

    Good day everyone,

     

    With the release of Acrobat 10.1 on June 14th, we released a 64-bit version of PDFMaker.  Please refer to 'What's new (Acrobat 10.1)' and the updated CPSID_88296 for more information.

     

    Thank you for your patience.

     

    Kind regards,

    David

    Acrobat Community Manager

    Adobe Systems

     
    |
    Mark as:
  • Currently Being Moderated
    Jul 6, 2011 8:50 AM   in reply to David Kastendick

    Any proposed fixes for Outlook 2010  64-bit "Send as Email" issue.  Cant sent a PDF as email attachment in 10.1.  Before the latest patch there was a nice registry edit that fixed this (http://forums.adobe.com/thread/760202?tstart=0)  but new patch rendered that fix null and void and I can no longer send PDFs via email using Outlook 2010 64 bit.  Throughs folloiwng error:

     

    7-6-2011 11-33-44 AM.png

     
    |
    Mark as:
  • Currently Being Moderated
    Sep 18, 2011 10:41 AM   in reply to David Kastendick

    UPDATE  I feel like a dummy...apparently, someone (staff) had disabled the "use 3rd party browser extensions" option in Internet Ex;lorer advanced options under "browsing"...it works fine now with IE8 32 bit and also works ok from Office 2010 32 bit.

     
    |
    Mark as:
  • Currently Being Moderated
    Sep 1, 2011 9:39 AM   in reply to David Kastendick

    At worst this is hands down the most egregious bait-and-switch I've seen from a major software company ever, or it is an attempt to act like Adobe is addressing huge incompatibility issues while in reality only addressing minor issues.

     

    Post after post after post, question after question after question on these boards and we are told Windows 7 64-bit is now supported by Adobe Acrobat 10.1.0. It is 'supported' in only the losest terms. Once I ask about a specific feature, I am told 'oh, yeah, that's not supported'. Luckily, unlike with A9, I downloaded the trial version of Pro X vs. buy an upgrade like I foolishly did last time from 8 to 9.

     

    I have found that while, yes, AX now allows you to use the Create PDF buttons in MS applications and PDFMaker is 'upgraded', it's essentially the same functionality as Saving As PDF in both cases. PDFMaker still doesn't create a dynamic TOC from Word even after the Create Bookmarks and Add Links are selected. This is the same issue as was present in A9 - TOC links and hyperlinks were not created.

     

    Shared Review, a wonderful and very useful feature we rely on heavily, is still not supported. This despite my being told on the board it was. I have tested it every which way and it does not work. It does not recognize MS-Outlook as the default mail client. Again, this is the same issue as with A9.

     

    Adobe should really really really stop saying it supports Windows 7 64-bit. Please. Do us all a favor and stop getting our hopes up until you actually support your full range of features in Acrobat Pro X with Windows 7 64-bit. It's beyond frustrating and has seriously damaged your credibility in my eyes. I feel like I am asking a used car salesman about a car. He tells me the car is 'like new' and when I ask him if the AC he works, he says 'well, not that but the car starts'. We pay a premium for Acrobat because it (was) a great product. Now I am still lugging around an extra legacy XP laptop in order to use the full functionality of Acrobat Pro. Not good.

     
    |
    Mark as:
  • Currently Being Moderated
    Sep 18, 2011 10:03 AM   in reply to jlprittenhouse1

    Well, I'm in the same boat.  Adobe Acrobat X, Office 2010 x 64 - nothing works.  I purposely purchased the program to make high quality PDF's for my publishing company.  Where does that leave me now?  Dead in the water.

     

    Adobe!  Step up to the plate here and fix the problem.  People are spending money on programs that aren't working.  What's the deal?  Where are the fixes?  This is really upsetting.

     
    |
    Mark as:
  • Currently Being Moderated
    Sep 18, 2011 10:42 AM   in reply to AuthorLady61

    It works fine for us with the 32 bit version of Office 2010.  I had been warned by a software vendor not to use the 64 bit version of Office 2010 or IE8

     
    |
    Mark as:
  • Currently Being Moderated
    Sep 18, 2011 11:00 AM   in reply to wildplaces1

    wildplaces1 wrote:

     

    It works fine for us with the 32 bit version of Office 2010.  I had been warned by a software vendor not to use the 64 bit version of Office 2010 or IE8

     

     

    Isn't that the whole point - 64 bit systems and applications have been around for quite some time now - I think we should expect them to work with Acrobat...

     

    As for IE8 - IE9 was the first half decent browser out of the MS stable, but Acrobat will still not run inside IE9 x64  - the only workaround is to load it into the desktop reader... The complaints we get from users with x64 browsers opening pdf files..........

     
    |
    Mark as:
  • Currently Being Moderated
    Sep 18, 2011 11:02 AM   in reply to gchq_3

    Pretty bad because Dell packagedt the software in a bundle with Office 2010 and sold it to me in a 64-bit system.  You'd think they would have been on it too!

     
    |
    Mark as:
  • Currently Being Moderated
    Sep 18, 2011 11:24 AM   in reply to AuthorLady61

    We are on Windows7 64 bit,  and the 32 bit version of Office and IE work just fine.

     
    |
    Mark as:
  • Currently Being Moderated
    Sep 18, 2011 11:30 AM   in reply to wildplaces1

    wildplaces1 wrote:

     

    We are on Windows7 64 bit,  and the 32 bit version of Office and IE work just fine.

     

     

    Navigate to any web page that contains a pdf file with IE9 x64 and try to open it in the browser window.... Then try the same thing with IE9 x86

     

     

    Oh - and the title of this thread is "Adobe Acrobat X incompatible with Office 2010 x64! Along with other Problems I found!"

     
    |
    Mark as:
  • Currently Being Moderated
    Sep 18, 2011 6:18 PM   in reply to gchq_3

    My problem is not opening in IE or Firefox.  My problem is making PDF's.  The only way I can do so is by the SAVE AS option from Word.  I cannot use Acrobat to create a PDF.  I cannot do so from MS Word using hte regular function where I can choose an option.  The options are missing.  As soon as I try, MS Word crashes.  The PDF never gets made.

     
    |
    Mark as:
  • Currently Being Moderated
    Sep 18, 2011 6:57 PM   in reply to AuthorLady61

    AuthorLady61 wrote:

     

    My problem is not opening in IE or Firefox.  My problem is making PDF's.  The only way I can do so is by the SAVE AS option from Word.  I cannot use Acrobat to create a PDF.  I cannot do so from MS Word using hte regular function where I can choose an option.  The options are missing.  As soon as I try, MS Word crashes.  The PDF never gets made.

    What happens when you click 'Print' from Word and select 'Adobe PDF' as the printer?

     
    |
    Mark as:
1 2 Previous Next

More Like This

  • Retrieving data ...

Bookmarked By (0)

Answers + Points = Status

  • 10 points awarded for Correct Answers
  • 5 points awarded for Helpful Answers
  • 10,000+ points
  • 1,001-10,000 points
  • 501-1,000 points
  • 5-500 points