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fix for crash in After Effects CS5 and Premiere Pro CS5 when Joesoft Hear audio enhancer installed

Dec 2, 2010 2:07 PM

After Effects CS5 and Premiere Pro CS5 both can crash due to a conflict with the Joesoft Hear audio enhancer.

 

We've just gotten confirmation from Joesoft that they've released a beta version of Hear that doesn't conflict with After Effects CS5 and Premiere Pro CS5. We're recommending that our customers who also use Hear install the 1.0.5b2 (build 490) beta version of Hear.

 

Let us know on this forum thread whether this solution works for you. We on the After Effects and Premiere Pro teams will monitor this thread for feedback, and we'll make sure that the folks at Joesoft get the information that they need, too.

 

When reporting back, be sure to let us know whether you've installed the Premiere Pro CS5 (5.0.2) update and After Effects CS5 (10.0.1) update.

 
Replies
  • Currently Being Moderated
    Dec 30, 2010 2:33 PM   in reply to Todd_Kopriva

    After 2 days trying to get AE and Premiere past the mediacore initialization message, I finally stumbled on this little message.  Updating Hear definitely solves the problem!

     
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