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Encoding Cmap specified by a font is missing Error Message

Dec 6, 2010 8:22 AM

Hello all,


I'm afraid I'm having an issue with Adobe Acrobat 9.0 Pro running on Windows XP SP3. I've searched the depths of the internet to find a solution to no avail. Here is hoping this isn't a lost effort to finally get someones support and assistance with the issue.


I work in the IT field and I am seeing an error message on one of our users systems. "The encoding (Cmap) specified by a font is missing." It seems to show up when the user attempta to delete a particular PDF page or replace a certain page. As far as I can understand, this has something to do with the PC itself as I had the user attempt the same process on another PC running Adobe Acrobat 9.0 Pro.


I can't find any solution on the internet, but I did notice that other programs people have used have generated the same error message.


Please help as I am becoming exhausted researching the cause of the error.


Thank you,



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