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remotepcaccess
remotepcaccess
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Adobe Media Encoder hanging

Dec 17, 2010 12:01 PM

Premiere Pro CS4

 

File > Export > Youtube SD > 640x480

 

Media on C drive > encoding to C drive

 

After 3 mins, adobe media encoder hangs, elapsed queue time does not move, elapsed time does not move, estimated remaining does not move.

I only have 2 titles in video, no video transitions, and an mp3 audio file i added in.

 

what should i try?    

1493 Views   14 Replies   Latest reply: remotepcaccess, Dec 22, 2010 9:06 AM
 
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  • shiveman
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    1. shiveman,
    Dec 17, 2010 1:59 PM   in reply to remotepcaccess
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    Same exact thing happening to me. CS4, encoding to VBR 2-pass F4V (H.264) with AAC audio. PProHeadless.exe seems to still be pulling from the CPU and using RAM, but Adobe Media Encoder.exe process showing RAM usage but 0% CPU. It doesn't say "not responding" however. Estimated Remaining timer has not moved in an hour. How do I know if it's frozen?

     
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  • Jim Simon
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    2. Jim Simon,
    Dec 17, 2010 8:53 PM   in reply to remotepcaccess
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    what should i try?    

     

    A different project with different media.  Does it still hang, or only on this project?

     
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  • shiveman
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    3. shiveman,
    Dec 17, 2010 9:46 PM   in reply to Jim Simon
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    Actually, this may help. Since it didn't say "Not responding", I just went to a different computer and left it alone. Eventually, it started back up again and finished, although it did end up taking about 6 hours to encode - which is a lot for a dual, dual core computer hyperthreaded to 8 cores! I suppose it just needed more time that it estimated (by about 300%).

     
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  • remotepcaccess
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    4. remotepcaccess,
    Dec 20, 2010 11:14 AM   in reply to shiveman
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    Jim,

    I did a quick small project and it did not hang.

     

    Ever since I overlayed the audio track with my MP3 audio it has been causing issues.

     

    The estimateed remaining time starts at 38:00 then quickly goes down to 13:06 or so, and then it hangs.  In the task manager, the processes are still running and under performance PF Usage is 3.38 GB (probably all of the RAM), and CPU at 0%.

     

    I'm gonna let it run for a few hours to see if it moves at all.  then if that doesn't work remove the audio and see if that works.

     

    Update:1 hour no movement.

     

    ImporterPrcoessServer.exe 1,060,656 K

    PProHeadless.exe 106,616K

    Adobe Premiere Pro.exe 33,900K

    PhotoshopServer.exe 6,738 K

     

    Any other suggestions?

     
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  • Jim Simon
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    5. Jim Simon,
    Dec 20, 2010 11:19 AM   in reply to remotepcaccess
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    Try converting the .mp3 to a .wav and using that instead.


     
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  • remotepcaccess
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    6. remotepcaccess,
    Dec 20, 2010 11:55 AM   in reply to Jim Simon
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    will do, another question.

     

    the audio file is 24 seconds long and the video is 2 mintues.  how do i cover the entire 2 mintue video with the same audio clip?  so far i have just dropped the auido in and then tacked on the same file to the end of each audio clip over and over again (one right after the other).

     

    Thanks

     
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  • Bill Hunt
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    7. Bill Hunt,
    Dec 20, 2010 12:30 PM   in reply to remotepcaccess
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    I also support the conversion of the MP3 to PCM/WAV 48KHz 16-bit, and Importing that.

     

    As for "covering" you longer Video, well that will depend.

     

    Can you just drag multiple Instances of the Audio, until you have a match for the Video? It might be easier to do this cleanly and smoothly in the audio-editing program used to convert.

     

    As that is a big "stretch" (no pun intended), I doubt that the pitch of that Audio can be maintained with something like the TimeStretch Tool.

     

    Good luck,

     

    Hunt

     
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  • remotepcaccess
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    8. remotepcaccess,
    Dec 20, 2010 12:39 PM   in reply to Bill Hunt
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    I'm trying the method of dragging multiple instances.

     

    FYI - I did covert first to .wav with Adobe soundboth. I still had issues with encoder freezing so i thought mp3 are smaller, and then covert the .wav to mp3.  still having the encoding issues.

     

    i'm gonna try removing all the audio and see if that works.  i mean this is a 2 min clip, aghhhh.

     
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  • Jim Simon
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    9. Jim Simon,
    Dec 20, 2010 4:52 PM   in reply to remotepcaccess
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    OK, what are the specs of the video files you are using?

     
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  • remotepcaccess
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    10. remotepcaccess,
    Dec 21, 2010 6:09 AM   in reply to remotepcaccess
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    Here is a screen shot of the specs.

    P.S. I let the encoder run over night and it still froze up.

    SpotInfoHawaii.jpg

     
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  • Jim Simon
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    11. Jim Simon,
    Dec 21, 2010 8:49 AM   in reply to remotepcaccess
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    Good.

     

    Did these clips come from a camera?  If so, which make and model?

     
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  • remotepcaccess
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    12. remotepcaccess,
    Dec 21, 2010 9:31 AM   in reply to Jim Simon
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    I don't know. I got the clips on a CD.

     
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  • Jim Simon
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    13. Jim Simon,
    Dec 21, 2010 12:14 PM   in reply to remotepcaccess
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    That causes a little concern.  Can you find out?


     
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  • remotepcaccess
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    14. remotepcaccess,
    Dec 22, 2010 9:06 AM   in reply to remotepcaccess
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    Guys,
    Here is the information.
    This particular video that is giving me the issues was recorded on the following camera.
    Samsung SC-HMX1
    Gspot screen capture here:
    http://remotepcaccess-software.org/personalpics/premiere-pro-help-gspo t1.html


    Sequence settings:
    Editing: AVC-Intra 100 720p 60Hz
    23.976 frames/second

    Video: 1280x720
    24fps Timecode

    Audio: 48000Hz
    Preview DVCpro100 720p 60Hz

    Note: Editing was going good until I added my own audio track. It would then suck up all ram memory.

     

    Also, I will be using these following 2 cameras. Can you TEACH me how to know what sequence presets I should use?

    Cannon FS200
    Specs:     http://www.usa.canon.com/cusa/support/consumer/camcorders/flash_memory _camcorders/fs200#Specifications

    Vixia HF200 Cannon HD
    Specs:     http://www.usa.canon.com/cusa/support/consumer/camcorders/high_definit ion_camcorders/vixia_hf100#Specifications

     
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