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Flash Player 10.1.85.3 failed to install

Dec 23, 2010 7:29 PM

I am using Windows 7 and have installed the latest Adobe Flash Player 10.1.102.64 (from http://get.adobe.com/flashplayer/) but i keep getting software updates prompt to install Flash Player 10.1.85.3. Everytime i click Install, the updates will end up with Failed status and it has become annoying as it prompt me to upgrade very often.

 

 

Please help!

 

 
Replies
  • Currently Being Moderated
    Dec 23, 2010 7:33 PM   in reply to szuzenne

    Can you see the Flash animation at http://www.adobe.com/software/flash/about/ and does it show a version information under it?  If so, what is your installed FP version?

     

    Also, what web browser are you using?

     

    Finally, is your Windows version 32-bit or 64-bit?

     
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  • Currently Being Moderated
    Dec 23, 2010 7:43 PM   in reply to szuzenne

    That is strange, that it would try to "upgrade" to an older version of Flash Player...?

     

    Can you tell me what files you have in C:\Windows\system32\Macromed\Flash ?

     
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  • Currently Being Moderated
    Dec 23, 2010 8:31 PM   in reply to szuzenne

    Can you tell me what the contents of that mms.cfg file is?

     

    Also, is it Flash Player that notifies you of the update, or some website?  If it is Flash Player, can you try to disable the update notifications from http://www.macromedia.com/support/documentation/en/flashplayer/help/se ttings_manager05.html

     
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  • Currently Being Moderated
    Dec 23, 2010 8:44 PM   in reply to szuzenne

    Are you in a corporate environment?  If so, that 'Configuration Manager' seems to be something that controls your installed programs, and it seems that it is not aware that you already have a newer Flash Player version installed.

     
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