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Judy_A
Judy_A
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Captivate 5 - Collaboration issues

Dec 28, 2010 9:46 AM

Hi,

 

I have tried to send a course to Acrobat.com for team members to review. They can see the course but the reviewer does not display! Does the reviewer not work in Acrobat.com?

 

Also, when I Send for Shared Review, and place on an internal server, every time I put in an email address, I get an error stating to "Enter a valid Email ID"!

 

Is this a bug. I am unable to produce a .crev file for reviews on some courses and a couple have worked ok.

 

Thanks for your help.

 

Judy

445 Views   5 Replies   Latest reply: Judy_A, Dec 30, 2010 7:55 AM
 
Replies
  • Coremetrics University
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    1. Coremetrics University,
    Dec 28, 2010 11:20 AM   in reply to Judy_A
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    There was a discussion that someone had to the same issue and was advised to update the prefernces > select project information > enter email address.

     
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  • Judy_A
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    2. Judy_A,
    Dec 28, 2010 11:23 AM   in reply to Coremetrics University
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    Thank you, I thought the same thing and changed the email, but I am still having the same issue.

     

    Judy

     

     

    JUDY LONG

    Instructional Designer

    Con-way Enterprise Services

    Never Settle for Less. 

    2055 NW Savier

    Portland, OR 97209

    (503) 450-2724 Phone

    (503) 450-5790 Fax

    (503) 475-7901 Cell

    long.judy@con-way.com

    www.con-way.com

     
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  • Judy_A
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    3. Judy_A,
    Dec 29, 2010 10:58 AM   in reply to Judy_A
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    I figured out the issue.

     

    In the Preferences, under Information, you have to put an email address in the author field. When I did that I could send the file without a problem.

     

    Judy

     
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  • RodWard
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    4. RodWard,
    Dec 29, 2010 5:14 PM   in reply to Judy_A
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    Excellent!

     

    It would be nice then if the error message was able to tell you which specific field didn't have the valid email address...given that there are two of them.

     
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  • Judy_A
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    5. Judy_A,
    Dec 30, 2010 7:55 AM   in reply to RodWard
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    My thoughts exactly. Even in training they didn't tell us that. Now the adobe world knows

     

     

    JUDY LONG

    Instructional Designer

    Con-way Enterprise Services

    Never Settle for Less. 

    2055 NW Savier

    Portland, OR 97209

    (503) 450-2724 Phone

    (503) 450-5790 Fax

    (503) 475-7901 Cell

    long.judy@con-way.com

    www.con-way.com

     
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    Mark as:
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