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Ledrocnoc
Currently Being Moderated

"No Camera Detected" when try tethered shooting

Jan 5, 2011 8:19 PM

Setup:

 

Windows 7 Ultimate 32 Bits

Lightroom 3.3(just updated to the latest version)

Nikon D700 / D3s (supported according to this)

 

Problem:

 

When I connect any of my cameras (D700 / D3s) to my computer and fire up LightRoom and try to do a Tethered shooting, I get a "No Camera Detected" on the tethered shooting bar.

 

Notes:

 

- The cable works and the Windows driver works as my cameras are detected by Windows, show up in the devices list and I can browse the CF card content from the computer, so it is not a cable problem. It might be a driver issue with lightroom...

 

- USB Mode: the D700 and D3 series only have PTP mode, no USB Mass storage (MSC Mode), so suggestions to turn on USB Mass Storage mode are just not going to work.

 

- Both the D700 and D3 are listed as compatible cameras for tethered shooting in Adobe release notes

 

Any ideas / fix / suggestions appreciated.

 

Thanks.

 
Replies
  • Currently Being Moderated
    Jan 25, 2011 12:09 AM   in reply to Ledrocnoc

    I get something similar too - it's more intermittent than your problem but happens during EVERY single tethered session that I have done with LR3.

     

    I use a Nikon D700 and Windows 7 Home Edition 32 bit and the very latest LR3.3.  This problem has happened with every single revision of LR3.

     

    Unlike you it connects ok to begin with and then half way through a shoot everything locks up and the images won't load anymore. Sometimes it says the camera isn't detected but, as you have experienced, outside of LR3 Windows sees it fine and you can browse the compact flash card on board the camera with Windows Explorer i.e. there's no "Windows" problem apparently.

     

    I've tried the following when this happens:

     

    1. Stop & restart tethered shooting - magically Lightroom will start loading the "missing" images and I can continue a bit longer

     

    2. Switch the camera off and on - this works less frequently but sometimes the images will start loading, this implies to me the images are already in the PC buffer and it's not the camera - I assume the camera memory is cleared during a restart.

     

    3. Do a full reboot of the PC

     

    A lot of the time I simply lose the shots - which is extremely frustrating and not great when you've got clients in front of you.

     

    As I said I can absolutely gaurantee this will happen EVERY time I shoot tethered with Lightroom and I've worked out how to get around it BUT losing shots is ridiculous for what's supposed to be a pro product - NOT HAPPY

     

    Scott

     
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  • Currently Being Moderated
    Feb 16, 2012 7:31 PM   in reply to Ledrocnoc

    Did anyone find out the answer to this problem? I have the same problem with my D300s... Crap, now what?

     
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  • Currently Being Moderated
    Feb 17, 2012 2:50 AM   in reply to Ledrocnoc

    Make sure your camera(s) have PTP specified in the USB menu item. "Mass storage" won't work.

     

    Hal

     
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  • Currently Being Moderated
    Mar 13, 2012 11:17 PM   in reply to Ledrocnoc

    I had a similar problem with Nikon Camera Control 2 Pro where the camera not detected message appeared. Nikon told me the usual things to check, USB cable provided by Nikon with ferrite coil surrounding the cable, fully charged batteries etc. None of that worked! I finally figured out the problem with my system and offer my solution in hope that it will solve your problem. I'm running Win 7 Pro so my keystrokes may vary for your OS version:

     

    Here goes:

    1. Start, Run, Type services.msc in the Open box, hit enter
    2. Scroll to Windows Image Aquisition (WIA) service and double click the name
    3. In the startup type pulldown menu select Automatic (don't click OK yet, do it after you are all done)
    4. Select the Dependencies tab at the top of the WIA properties box to see the dependencies
    5. Click on the + sign to the left of the Remote Procedure Call (RPC) dependency to see the system components
    6. Go back to the services window and scroll to the Remote Procedure Call (RPC) line and double click it to open the properties box
    7. In the startup type pulldown menu select Automatic, then click OK
    8. Scroll to Remote Procedure Call (RPC) Locator service and double click the name
    9. In the startup type pulldown menu select Automatic, then click OK
    10. Scroll to RPC Endpoint Mapper service and double click the name
    11. In the startup type pulldown menu select Automatic, then click OK
    12. Scroll to DCOM Service Process Launcher service and double click the name
    13. In the startup type pulldown menu select Automatic, then click OK
    14. Scroll to Shell Hardware Detection service and double click the name
    15. In the startup type pulldown menu select Automatic, then click OK
    16. Click OK to finish closing the WIA properties box

     

    You should be done at this time and may need to re-start the computer. (not sure of that but why not at this stage)

     

    Hope that helps slve your problem, It did for me, at least the camera is now detected all the time and no dropouts..

    Bill

     
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  • Currently Being Moderated
    Mar 19, 2012 12:28 PM   in reply to TGTruman

    Use a memory card formatted (no pictures inside). The Lightroom will recognize the camera.

     
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  • Currently Being Moderated
    Calculating status...
    Jun 13, 2012 1:23 PM   in reply to Hal P Anderson

    My D90 doesn't even show USB or PTP in the set up menu like my D200 does.  Unfortunately the camera that we need to shoot tethered with is the D90 at my business not my personal D200. What now?

     
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  • Currently Being Moderated
    Nov 4, 2012 7:37 PM   in reply to Bill_Hunt_1

    Initially when I read this I was hopeful.  But after following the steps - I still got the same results - No Camera Detected.

     

    Environment:

    Dell Core I5 Inspiron Laptop (new)- got it to do tethered capture on location.

    Windows 7 home premium 

    LightRoom 4.2 (just purchased 2 weeks ago)

    Nikon D300s

     

    Initially when I connected my Nikon D300s - it worked perfectly with LR 4.2.  Weeks prior to that the D300s tethered perfectly to my desktop computer (Windows 7 Home Premium; LR 3.6) as well.

    After about 30 photos while tethered to the laptop (all photos transferred to the LR 4.2 on the laptop) - I took a break and disconnected (not positive I did - may have left connected) the camera.  Later I re-attached and got the no Camera Detected Message.  Tried switching USB cables(to Nikon's supplied USB cable).  No camera detected.   Tried switching USB ports - same result.  In both instances Windows detected the camera and reported its battery life and space remaining on the card.

     

    Found this posting, logged on as Admin and went through the steps, all of the services were already set to Automatic except RPC Locator. Set it to automatic  and saved.  Rebooted started LR and a tethered connection and connected the camera.  Windows detected it as before, but LR was clueless.  Realized that I had closed WIA before going to next step.  Started Services and repeated steps this time leaving WIA open after opening each service.  Set RPC Locator to manual and applied and then set to |Automatic and applied.  Went through steps, then clicked OK on WIA.  Closed out Services and rebooted.  Started up LR, opened Tethered Connection and attached camera.  No camera detected.  In all cases I tried depressing the shutter button half way to see if it awoke LR Tethered connection.

    Decided to try the D300s on my Desktop (with LR 3.6).  Got the same results.  Windows 7 recognized the camera, and LR was clueless.  To me this strongly points to a problem with the camera, except that Windows recognized the camera both times - thus the USB port seems to e working fine.  Read through the D300s menu options in case there was a setting there that I had missed.  I didn't see anything relevant (plus I hadn't messed with it while Tethered).

     

    So right now I'm up the creek with an on site session looming the horizon!

     
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  • Currently Being Moderated
    Nov 10, 2012 4:09 PM   in reply to Film4Now

    To follow up on my post above - I was able to fix the problem.  By upgrading my firm ware to the latest version (1.01 released over 2 years ago), it solved the problem.  Although the release notes for that upgrade (the only one available) did not say anything about capture or anything that seemed related - the firmware fixed it.  Yes!

     
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