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AAMSE
AAMSE
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Can't "Publish as New Page"

Jan 10, 2011 11:16 AM

I'm in full editing mode in CS5, but when I go to File >> Actions, "Publish as a New Page" is grayed out. This didn't happen in our last version of Contribute. Any ideas as to why this happening? So far I've tried:

 

  • Restarting Contribute
  • Changing the modify permissions to allow for users to edit program files

 

Nothing has worked.

 

Thanks for your help with this!

970 Views   4 Replies   Latest reply: Hi There, Sep 28, 2011 2:35 PM
 
Replies
  • Krishna Prasad B V
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    1. Krishna Prasad B V,
    Jan 17, 2011 9:22 PM   in reply to AAMSE
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    Hi,

     

         Can you try clearing the Preferences? To clear the Preferences:

     

    In Windows -

    • Quit Contribute.
    • Go to C:\Documents and Settings\<username>\Local Settings\Application Data\Adobe\ and delete the Contribute CS5 folder. (In Windows Vista or Windows 7, go to C:\Users\<username>\AppData\Local\Adobe\ and delete the Contribute CS5 folder.)
    • Also, run reg delete "HKCU\Software\Adobe\Contribute 6" /f

     

    In Mac -

    • Quit Contribute.
    • Go to Users/<username>/Library/Application Support/Adobe/ and delete Contribute CS5 folder.
    • Also, go to Users/<username>/Library/Preferences and delete Adobe Contribute 6 Preferences file.

     

    Now, relaunch Contribute and connect to your website, and edit a web page and check whether you are able to Publish As New Page.

     

    Hope this helps.

     
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  • smbale1
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    2. smbale1,
    Jul 4, 2011 8:28 AM   in reply to Krishna Prasad B V
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    Having the same issue with some users and not others who have the same permissions. Did changing the preferences work?

     
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  • Dominic Michael
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    3. Dominic Michael,
    Jul 13, 2011 11:05 PM   in reply to smbale1
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    Clearing the perfereces is like a fresh installation of Contribute. Please try clearing the preference.

     

    Hope this solves your problem.

     
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  • Hi There
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    4. Hi There,
    Sep 28, 2011 2:35 PM   in reply to AAMSE
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    I'm not sure if this will help, but I know from experience when I simply "Connect" to the site/page via Adobe Contribute the "File" > "Actions" > "Publish as new page..." is greyed out for me.  However, when I choose to "Edit Page",  then "File" > "Actions" > "Publish as new page..."  does become available.

     

    The key is to make sure the page you want to "Publish as a new page" is in EDIT mode in Contribute, not just in view mode.

     

    My software and system:

    Contribute CS5 version 6.0

    Mac OS X version 10.6.8

     
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