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Currently Being Moderated

Extract audio from CD fails in Win 7

Jan 19, 2011 4:35 PM

I recently purchased a new Dell Studio XPS 8100 running Windows 7 64 bit Home Premium.

 

I purchased Adobe Audition 3.0 and upgraded to 3.01.

 

Extract audio from CD does work at all -- it does not even open a window to choose a track.

 

If I try to use the open command, I see the tracks but it says file type .cda is not supported.

 

(All of the above work perfectly with my old XP computer.)

 

I know my new hardware is working well because I can extract a CD track to a .wav file using
Windows Media Player.  I can then opoen the .wav file in Audition and edit it.

 

What kind of dirty tricks is Microsoft Win 7 plalying on me?

 

Has anyone else had this problem?

 

Are there any patches to Audition or the OS to fix the problem?

 
Replies 1 2 Previous Next
  • Currently Being Moderated
    Mar 9, 2011 8:39 AM   in reply to Chuck1205

    I am totally unable to usea cd track in audition 3, either as "INSERT FROM CD AUDIO"  or as "OPEN*

    the dialogue box does not show tracks on cd

    auditionsnip.JPG

     
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  • Currently Being Moderated
    Mar 9, 2011 9:05 AM   in reply to OncleDave

    I believe the answers are

     

    Yes many others have had the problem of not being able to use the CD features of Audition in Windows 7.

     

    and

     

    No, there seems to be no patch.

     

    I think the only workaround is to use another extraction program, such as Exact Audio Copy, and then import the files.

     

    It's not very satisfactory.

     
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  • Currently Being Moderated
    Mar 13, 2011 5:38 AM   in reply to Chuck1205

    Sorry to hear about your problems but Extract from CD works for me  in Windows 7 64 bit with no problem.  Very strange indeed.

     
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  • Currently Being Moderated
    Mar 13, 2011 9:04 AM   in reply to Chuck1205

    Hi Chuck

     

    Mine is an Acer I7  Quadcore  Windows 7 64 bit.  Nothing out of the

    ordinary.  I have the latest 3.01 patch but that's it.

     
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  • Currently Being Moderated
    Mar 13, 2011 10:41 AM   in reply to RJRadio

    I am running Windows 7 Home Premium, vers 6.1, build 7601, service pack 1 on an HP x 64

     

     

     

    all seemed fine till the last MS update?

     

    Dave (PhilipDavid) Ellwand, 6 Frankby Road, Meols, Wirral, CH47 0NN, U.K.

    tel: (int44)/(0) 151 632 5361 mob.  (int44)/(0)7985797287

     

     

     

     

     

     

     

     

     

    Date: Sun, 13 Mar 2011 10:04:10 -0600

    From: forums@adobe.com

    To: pdellwand@hotmail.com

    Subject: Re: Extract audio from CD fails in Win 7 Extract audio from CD fails in Win 7

     

    Hi Chuck

     

    Mine is an Acer I7  Quadcore  Windows 7 64 bit.  Nothing out of the

    ordinary.  I have the latest 3.01 patch but that's it.

    >

     
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  • SteveG(AudioMasters)
    5,602 posts
    Oct 26, 2006
    Currently Being Moderated
    Mar 13, 2011 11:18 AM   in reply to OncleDave

    OncleDave wrote:

     

    all seemed fine till the last MS update?

     

    Unfortunately, that sounds about par for the course...

     
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  • Currently Being Moderated
    Mar 14, 2011 2:54 AM   in reply to SteveG(AudioMasters)

    thanks for the advice.

    I was very disappointed by the unavailability of any way to e-mail Adobe about this. It may be a Windows 7 glitch, but I can get no information about any forthcoming fixes or ways to get a fully useable version of Audition. I cannot even contact Audition sales about this, just an endless loop of FAQs.

    With no information about ways to do a direct copy from cd into Audition, I have uninstalled Audition 3, and I'm going back to an older computer with XP and Cool Edit, and then get Radioman for my laptop.

    Dave

     
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  • SteveG(AudioMasters)
    5,602 posts
    Oct 26, 2006
    Currently Being Moderated
    Mar 14, 2011 4:02 AM   in reply to OncleDave

    As I've said before in several places, if you want a reliable system that continues to work, then put AA3.0.1 on an XP system with SP2 and use that. It will continue to perform, because nowadays M$ are only doing security updates for XP, and not screwing with the basics. That, and the fact that AA3.0.1 was designed to work with it makes it a very desirable way of operating, despite what anybody else tells you.

     

    If you want a system to use for real work, then don't ever go with a new OS until at least one major service upgrade has happened.

     
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  • Currently Being Moderated
    Mar 31, 2011 7:12 AM   in reply to SteveG(AudioMasters)

    I've just discovered this exact problem using Windows 7 Professional. Any sign of a fix coming?

     

    Al

     
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  • Currently Being Moderated
    Mar 31, 2011 10:09 AM   in reply to voiceboy1

    I also have Win 7 Pro (SP1 in my case) and Extract Audio from CD in AA 3.01 works exactly as expected.

     

    So, it seems this problem is specific to certain users/computers, not something inherently wrong in either AA or, perhaps Win 7.  Sorry I can't offer any "reason" why this should be or how to avoid it!

     

    Jeff

     
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  • Currently Being Moderated
    Mar 31, 2011 4:59 PM   in reply to emmrecs

    I just tested it, and extracting audio from CD In Audition works fine for me, as well, using Win 7 Pro SP1 and AA 3.01. There have been, as others have said in this thread, many other reports of problems doing this with this setup, and nobody has identified the make-or-break key to it that I've seen.

     

    If it did not work for me, I would personally prefer to stick with Win 7 and AA 3.01 and use the freeware program Exact Audio Copy, available for download on the web, ather than step back to either Win XP or Cool Edit or an earlier version of AA, because the newer versions of Windows and AA are that much better in my opinion. I usually use EAC anyway to extract from a CD because it does a great job of ripping accurately, because its rips work well with AA, and because I don't have to type in all the track data, but as always, YMMV.

     
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  • Currently Being Moderated
    Apr 1, 2011 3:12 AM   in reply to Mel Davis.

    Many thanks for the replies. I've now installed Exact Audio Copy (which seems rather nice).

     

    Just a bit annoying I can't open a CD in AA, but you've been a great help.

     

    Al

     
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  • SteveG(AudioMasters)
    5,602 posts
    Oct 26, 2006
    Currently Being Moderated
    Apr 1, 2011 5:12 AM   in reply to voiceboy1

    voiceboy1 wrote:

     

    Many thanks for the replies. I've now installed Exact Audio Copy (which seems rather nice).

     

     

    It's always been very good - almost the Rolls-Royce of rippers. We've been recommending it's use since CE2000 days, as that didn't have any ripping facilities at all. And of course you get additional facilities with it as well...

     
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  • Currently Being Moderated
    Apr 1, 2011 8:47 AM   in reply to Chuck1205

    32-Bit, on a Dell Vostro 230, Pentium dual-core 3.20 GHz with 4 gig of RAM (got the system a week ago).

     

    Al

     
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  • Currently Being Moderated
    Apr 1, 2011 9:24 AM   in reply to Chuck1205

    Chuck1205 wrote:

     

    Are you using the 64-bit version of Win 7?  I am and AA 3.01 does not

    extract audio from a CD on my Dell 8100.   Is the problem something that is

    due to the way Dell sets up their PCs?  Anyone who is running AA on Win 7 64

    bit, please let me know whether or not you have this problem and what brand

    of PC you are using so I can determine if Dell is to blame.  (EAC does work

    fine on my system, but I want to extract using AA.)

     

    Sorry, I meant to add that part, yes, I am using 64-bit Win 7 Professional, now SP1 (but worked before SP1 on mine, as well), and AA 3.01. I don't think this issue has been unique to Dells, and as I said, I haven't seen the key factor here that stops it on some PCs but not others.

     
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  • Currently Being Moderated
    Apr 1, 2011 9:50 AM   in reply to Mel Davis.

    I wonder if there is some other software that has taken over as the default

    reader or taken over the .cda extension perhaps. In my case were I haven't

    seen this problem on Win7 with AA3.1   I see by viewing the cd folder in

    explorer that the .cda extension defaults to windows media player and the

    properties tab says available to everyone.  Is this the same as others who

    are not able to read it through AA?  Is it an administration issue?  At

    least as SteveG has mentioned  "The Rolls Royce of Rippers" is available for

    those with the issue.

     

     

    Cheers

     
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  • Currently Being Moderated
    Apr 1, 2011 10:36 AM   in reply to RJRadio

    My machine that won't extract audio under Win7 64-bit is an Acer laptop.

     

    I haven't looked at this in much detail but it appears that AA3.01 issues commands that are not decoded correctly for the particular CD hardware interface under Windows 7. It may well be that machines with different interfaces and different CD hardware respond differently, which would explain why some machines work, others don't.

    I think the commands issued by AA will rely on the mainboard chipset drivers to communicate with the hardware, and different machines here have different CD hardware.

    I've now settled on this Win7 configuration for this machine, but I did run it briefly on Vista and even more briefly on XP. I think, but can't be sure, that when I run AA3.01 under Vista on the machine, I will have tried CD extraction, and don't remember having problems. If that is the case, it would point to Windows 7 and the chipset drivers being the problem combination.

     

    I use EAC or, for real work, an XP desktop, so have no reason to add this to the list of Win7 oddities.

     
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  • Currently Being Moderated
    Jun 10, 2011 10:09 AM   in reply to Chuck1205

    I set .cda to be opened by AA and the extract still doesn't work - BUT double clicking on the .cda file now loads the audio into AA. Go figure.

     
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  • Currently Being Moderated
    Jun 10, 2011 1:05 PM   in reply to MothTwiceborn

    Well that doesn't work here with Audition 3.01 and Windows 7 64-bit.

     

    Exact Audio Copy still works fine and is definitely the program to use.

     
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  • Currently Being Moderated
    Jun 17, 2011 2:57 AM   in reply to Chuck1205

    Hi,

     

    I brought the same question up about 2 years ago. And nobody could give me a decent answer. After trial and error I found out that the problem is based upon the fact that all systems holding a PATA CD or DVD drive work well. No mather if this is a Windows 7 with 64 or 32 bit OS. At the moment your system is equiped with a SATA CD or DVD drive the problem starts.

    In my main PC I have changed one of the DVD RW drives from SATA to PATA and with this drive, and only with this drive, the problem was solved.

     

    Therefore is 100% a driver issue and nothing else. I hoped that with the CS5.5 this problem was solved. But apperently Adobe likes this work-around via a third party program more than solving the problem themselves.

     

    bye

     

    Will

     
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  • Currently Being Moderated
    Jun 17, 2011 9:21 AM   in reply to Balibungalow
    function(){return A.apply(null,[this].concat($A(arguments)))}

    Balibungalow wrote:

     

    Hi,

     

    I brought the same question up about 2 years ago. And nobody could give me a decent answer. After trial and error I found out that the problem is based upon the fact that all systems holding a PATA CD or DVD drive work well. No mather if this is a Windows 7 with 64 or 32 bit OS. At the moment your system is equiped with a SATA CD or DVD drive the problem starts.

    In my main PC I have changed one of the DVD RW drives from SATA to PATA and with this drive, and only with this drive, the problem was solved.

     

    Therefore is 100% a driver issue and nothing else. I hoped that with the CS5.5 this problem was solved. But apperently Adobe likes this work-around via a third party program more than solving the problem themselves.

     

    bye

     

    Will

     

    Sorry, just not true, at least not for every system!

     

    I have Win 7 32bit, a SATA DVD RW drive and a SATA BD RE drive; both allow to extract audio from CD direct into AA CS5.5.  I'm pretty certain they also work without problem in AA 3.01, though I haven't needed to use them in that version for some time.

     

    Jeff

     
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  • Currently Being Moderated
    Jun 19, 2011 7:02 AM   in reply to emmrecs

    Hello,

     

    This makes me superstitious about the problem. With enough knowledge and spare parts to try something I must admit that the fact is not simple SATA and PATA related ( as I believed before) but something within AA.

     

    Using a Sony-Optiarc in my laptop with W7 64P I cannot get a track list from a CD when I try to extract from CD or DVD.

    But if I select preview and choice to extract a absolute block size (LBA) with start at 0 and end at 600. I can extract exactly 8 seconds. No problem.

    So, it is not the drive (SATA or PATA) which is not recognized in AA but more the track list from the drive.

     

    How to solve this?

    I don't know. It's more Adobe's problem I suppose

     

    Regards

     
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  • Currently Being Moderated
    Jun 25, 2011 4:30 AM   in reply to Balibungalow

    No problem with extraction under Win7-Home Pre. x64 SP1,  Asus SATAII DVD/CD, Samsung Super Drive DVD/CD SATAII,  on an Asus Sabertooth x58.

     

    You guys that can't extract, are you using the onboard sound card that comes with your system?

    Several years ago Dell, Acer, and Toshiba crippled the driver for the onboard soundcards so you could not record streaming audio, "stereo mix", disabling full duplex operation, and ripping from CD's unless you used Media Player.

     

    It took a couple of smart kids on the Dell user forums to come up with a registery hack to enable these. You may want to check the user forums for your computer. 

     

    Also, CDA is not a true file type. CDA is a made up extension. MS-Windows CD driver creates each CDA file.

     

    Quote: Gizmo Richards

    " Each .CDA file is a kind of a pointer to the location of a specific track on the CD and contains no musical information. CDA files are all 44 bytes in length and each contain track times plus a special Windows shortcut that allows users to access the specific audio tracks." This may also have alot to do with your DVD/CD driver.

     

    Also if you do a search I believe you will find a list of DVD/CD manufacturers who supply their own Windows driver that may not allow extraction. I know at one time there was a bunch of Plextro drives that did not work well. And Dell is well known to mess with drivers.

     

    Lastly if this worked prior to a Win update, try going to the Device Manager and see if the your DVD/CD driver was updated in your last Windows update. If so try rolling it back to the previous version.

     

    Duff

     
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  • SteveG(AudioMasters)
    5,602 posts
    Oct 26, 2006
    Currently Being Moderated
    Jun 25, 2011 7:18 AM   in reply to SJDuff

    There is a lot of bad information around about what CDA files are - Wikipedia currently has it completely wrong, and so does the source you are quoting. The beginning of a rather more accurate definition I found starts like this:

     

    "CD Audio (.cda) tracks are audio files that can be stored on CD media.  The .cda files are representations of CD audio tracks and do not contain  the actual pulse code modulation (PCM) information."

     

    And that bit's correct. But it then goes on to say:

     

    "Unfortunately, your computer can't store files in CDA format, so you  still have to convert CDA files to another format to store on your hard  disk."

     

    And that bit simply isn't correct at all.

     

    What CDA files are actually comprised of (and this is what the .CDA file format is) is EFM data - you can look that up (correctly!) on Wikipedia here. And you can store this on your PC very easily - every time you store an ISO image to burn another CD directly from, you are storing .CDA format data. What you can't do directly is play this data. What happens in your CD drive is that the EFM codes are decoded and looked up in a bit of ROM, which outputs the correct PCM data, which of course you can play. But if you get hold of something like Total Media Converter, it will convert .CDA files back to a more 'normal' audio format.

     

    It would appear that a lot of people don't think that CDA files contain audio data. They are completely wrong about this - they most emphatically do. Just because it has to be decoded into another format to play doesn't mean that it isn't data, does it? Just because you can't store it directly and easily on a computer doesn't mean that it isn't data either. All data is is bits of information - in fact most accurately, multiple points of reference. CDA data qualifies on this score just as much as any other format - in fact there's very little difference. PCM files have metadata - so do CDA ones. For some strange reason though, a lot of misguided people seem to think that CDA's only contain metadata - and nothing could be further from the truth.

     
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  • Currently Being Moderated
    Jun 25, 2011 7:48 AM   in reply to SJDuff

    SJDuff wrote:

     

    No problem with extraction under Win7-Home Pre. x64 SP1,  Asus SATAII DVD/CD, Samsung Super Drive DVD/CD SATAII,  on an Asus Sabertooth x58.

     

    You guys that can't extract, are you using the onboard sound card that comes with your system?

    Several years ago Dell, Acer, and Toshiba crippled the driver for the onboard soundcards so you could not record streaming audio, "stereo mix", disabling full duplex operation, and ripping from CD's unless you used Media Player.

     

    It took a couple of smart kids on the Dell user forums to come up with a registery hack to enable these. You may want to check the user forums for your computer. 

     


    Here the laptop is an Acer 5536, AMD-based with an internal LG sata optical drive and AA 3.01 doesn't extract from or write to it. The onboard Realtek soundcard does provide "Stereo Mix" and can't be switched off in the bios.

    I haven't bothered much about extracting CD's because I use EAC, but I did try the traditional registry hack of removing the "Upper filters" and "Lower filters" registry entries. This made no difference to Audition - it still didn't work, but it did stop iTunes working.

     

    It's interesting that a search for LG drivers brings up pointers to AMD/ATI chipset drivers. I haven't looked into this

     

    For the record I just use iTunes as a means of getting a reasonable m4a to wave file conversion. It converts more reliably than the software converter I was using previously, "Super".

     
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  • Currently Being Moderated
    Jun 26, 2011 4:35 AM   in reply to Chuck1205

    Received yesterday the update from 3.01 to CSS 5.5 and firstly removed the 3.01 from my HP Notebook DV3. Installed the new CSS version and was anxious to see if the extract from CD/DVD works. And it did!

    Puzzled with this new info I removed the 5.5 version again and installed the 3.0 version (without update) trying to extract and: nothing!

    Removed the 3.0 version again and installed the 5.5 version. Again the extract worked flawlessly.

    For me it’s case closed as I can work on both my desktop and notebook with AA without a problem.

    For all other users try CSS 5.5 if this works.

     
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  • Currently Being Moderated
    Jul 2, 2011 5:30 AM   in reply to Chuck1205

    Chuck,

     

    Sorry I didn't get back to you sooner. It's been a long time since I was on the Dell forums. They used to have a forums for: computer by model, audio, and OS. I would try logging in and doing a search.

     

    The hack I remember was for a Sigma-Tel onboard sound. Looks like yours may have an ESS.

     

     

    Duff

     
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  • Currently Being Moderated
    Jul 10, 2011 6:27 AM   in reply to Chuck1205

    Was this problem ever resolved ?

     

    I've been using Audition 3.0 for 4 years now  on a Gateway laptop Gateway MX8734 3408503R with a 160 Gig hard drive and 2meg of memory.

     

    My operating system is  Windows Vista Home Premium Service Pack 2 (build 6002)....

     

    I am considering updating my OS to Windows 7 but first want to see how Audition would like Windows 7.  I have seen the thread about previously reported problems with extract audio from CD not working, but, from what I can tell, the fix on this problem is inconclusive.

     

    What's the latest regarding Audition 3.0 and 7?

     

    Kevin

     
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  • Currently Being Moderated
    Jul 10, 2011 7:57 AM   in reply to Chuck1205

    Chuck,

     

    Thanks for the reply....Interesting that it seems like Dell's driver modifications don't like 7.

     

    I'll investigate this some more.

     

    In the meantime, I'll keep checking this forum to see there are any other possible mismatch problems on my Gateway machine.

     

    Of course one obvious answer for me is to just keep running running my Vista   ---   I don't know for certain, but there are probably

     

    some Audition users out there using an even OLDER operating system on a Gateway and are having no problems.

     

    Kevin

     
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  • Currently Being Moderated
    Jul 10, 2011 9:03 AM   in reply to Kevgarlic

    I have made no progress with the CD extraction in Win 7 64-bit either, but Exact Audio Copy still works fine so it's no major problem.

     

    I prefer Win 7 to Vista because it seems faster, particularly to start, has less nag screens, and generally seems to give a smoother ride.

     

    However, even though the appearance is the same, the OS audio handling is different, and this can cause unexpected problems.

     

    Today's example is with a Tascam usb interface using asio which follows sample rate changes in Audition 3 on a Vista machine, but sometimes fails on the Win7 machine. What is annoying is that I thought I had tested this extensively and have been happily using the interface for some time, then suddenly I have hit this glitch.

     

    I would think long and hard before changing the OS on an older machine.

     
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  • Currently Being Moderated
    Jul 25, 2011 8:17 AM   in reply to Chuck1205

     

    Here is how I got the “Extract Audio From CDˮ in Adobe Audition v3.01 to work on my computer:



    Operating system: Windows 7 Professional 64 bit


    Motherboard: ASUS Rampage III Extreme


    Audio Driver: ASIO4ALL


    Hard Drive: Solid State (Serial ATA 6.0 Gb/s connected)


    Optical Disc Drive: LG CD/DVD (Serial ATA 3.0 Gb/s connected)


     


    Previously, I had the SATA controller set to AHCI in the BIOS for both the Solid State hard drive and the optical disc drives (the LG CD/DVD player/recorders).  Adobe Audition did not recognise the presence of the CD in the system and, like others in this forum, the “Extract Audio From CDˮ command box was greyed out.


     


    Taking a hint from Balibungalow in this forum, I kept my Solid State hard drive set to AHCI and changed only the SATA controller for the LG optical disc drives from AHCI to IDE (Parallel ATA) mode.  Instantly, Audition recognised the CD in the computer and I was presented all the interface options for recording it.


     


    I hope this may help you.  If not, we are back to square one.

     
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  • Currently Being Moderated
    Jul 25, 2011 8:57 AM   in reply to Pale-Palaung

    I thought I had checked this before and it looks as though I did.

     

    The laptop here only has one "Standard AHCI  SATA Controller", so there is no way of changing the modes of the HDD and CD drives separately.

     

    So I'm still at square 1.

     
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  • Currently Being Moderated
    Jul 25, 2011 12:28 PM   in reply to Chuck1205

     

    I realise with most motherboard manufactures there may be no provision to select between hard drive and optical disc SATA connections via the BIOS as they are all linked together.  However, with the motherboard I use (ASUS Rampage III Extreme) and an updated BIOS, this facility is enabled so one may choose between (1) AHCI or IDE for SATA 6 Gb/s connections and (2) AHCI or IDE for SATA 3 Gb/s connections, which becomes a nice solution to this vexing problem.

     

     

     

    Otherwise, if one chooses AHCI for SATA connections in their computer they may have to toggle back and forth between IDE and AHCI in the BIOS to enable Audition for CD audio extraction – if this works at all in your computer.  Beyond this, I have no answers.

     
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  • Currently Being Moderated
    Aug 16, 2011 6:19 PM   in reply to Chuck1205

    Normally, adobe audition3 can extract audio from CD, whether your sound card is normal, i just wanna know about this. If you make sure your sound card is ok, perhaps there is something wrong with your adobe audition. Do you know windows media player11 working for windows7. Open windows media player, click "Rip" button. Select format, then start ripping as you insert CD into hard discs. Another alternatives is using streaming music recorder, also extract audio from CD.

     
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