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This just started, yesterday all was fine. when I try to print a pic from Picasa it won't print -- the print spooler file has a SHD file with a flash player object. I keep clearing the spooler and emplying the file, but they keep reappearing. I uninstalled all adobe programs, but it's still happening. Windows Vista system 32 HP all in one printer.
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Whenever you are having weird spooler issues (especially when using HP printers for some reason) you should check out your: "windows\system32\spool\printer" folder and look for "weird" things. I don't know how it happens but for some reason shockwave and other miscellaneous files find a way into the folder and cause all kinds of issues until they are removed. Just an idea that has worked for me in the past. Best of luck to ya
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thanks so much for helping, but I need to fix this. Yes, I'm finding what seems to be the same wierd files each time I give the print command for a pic. problem is, I have to stop the print spooler, then delete the two files, but then I can onlly print a doc. if I try to print a pic, it happens again. the hp printer will not cancel the doc. and it will not let me print another until I clear the print spooler file. I tried resizing the pic, but the same thing happened again. I have deleted all adobe stuff from my c: disk, figure I'll down load it later. Any other ideas? I'm going to HP noiw, wish me luck.
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Hi, You may receive more help on one of the other Adobe sites, depending on which Adobe Program you are using. Or perhaps the HP site. Flash Player is a browser plugin so wouldn't have anything to do with your Printer. Maybe Picasa has a support forum also.
eidnolb
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Since neither the HP or Adobe help desks could answer my questions, I did two things that fixed the problem: 1. I deleted all Adobe products from my system. (I'm trying Fire-fox fix-it instead.) 2. I think this is what really worked - I un=installed my HP Officejet all-in-one, and re-installed it. And, all the photo software was updated and works so much faster and better.
Thanks to all of you for your attention to my little problem.