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Extension Manager CS5 5.0 Update frozen

Jan 26, 2011 11:22 AM

Hi all,


I started to update some of my Adobe applications today (I'm running CS5 on a 2x2.66 GHz 6-Core Intel Xeon mac using OS X version 10.6.6), and the "update progress" on my Adobe Application Manager has been frozen on "Adobe Extension Manager CS5 5.0 Update" for over an hour at 12.5 % Complete. Wondering what the best solution is -- do I force quit Adobe Application Manager, and try updating again, or will this cause a giant headache? I've got deadlines today and I'd hate to lose more time by having to reinstall everything and clean up a big mess if it's unavoidable...


Would love some advice. Thanks!


  • Currently Being Moderated
    Jan 26, 2011 8:45 PM   in reply to Mortisfilm

    I met the same problem.


    If you update the applications seperately, like each time you only check one or two application to update, all the applications can be updated well.

    Looks like the server is not stable , not the patch's problem.

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  • Currently Being Moderated
    Jan 27, 2011 2:44 AM   in reply to Mortisfilm

    Hi Dan,


    The update froze at the downloading phase, right? (the updates windows display "Currently Downloading ...")

    If it freezes at the installing phase(the updates windows display "Currently Installing") it will not be the server's problem.

    Mark as:

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