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Reader X and Outlook 2010 Quick Print

Feb 1, 2011 4:59 PM

Since upgrading from Adobe Reader 9 to Reader X, the Outlook 2010 right-click>Quick Print function doesn't work as it did before on attached pdf documents.

With Reader 9, Quick Print would briefly open Reader, print the document, then close Reader. We could right-click>Quick Print several pdf attachments and all would print, once Reader opened.

Now, Quick Print does cause Reader X to open and print a single pdf attachment, but Reader doesn't close, and when then attempting to print more attachments nothing happens until Reader is closed. Then the next document will print. Each time Quick Printing another pdf doc, we must make sure Reader is closed or it won't print.

Uninstalling X and installing 9.x again solves the problem. Is there a way in X to get this functionality back the way it was in 9.x?

 

Thank you.

 
Replies
  • Currently Being Moderated
    Feb 9, 2011 4:05 AM   in reply to PJStoo

    Hi,

     

    My observation:

     

    After quick print to 1st attachment file (PDF file) from outlook 2010-32bit system on Win7-32bit system, Reader X opens.

    When for 2nd attachment or any attachment thereafter quick print command is given, that file also gets printed.

     

    Yes but Reader X does not get closed until we ourselves close it but it's not restrciting any attached PDF document to get printed by right click-> quick print option.

     

    Are you seeing the issue consistently. Also kindly tell your system configurations

     

    Thanks.

     
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  • Currently Being Moderated
    May 27, 2011 2:26 AM   in reply to PJStoo

    We are getting exactly the same problem as described above.

     

    Is there going to be a solution?

     
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  • Currently Being Moderated
    May 27, 2011 6:33 AM   in reply to DSVUK

    Announcement: Would you like to help us improve Adobe Reader?

     

    Hi All,

     

    We have had a few bug reports related to Adobe Reader X protected mode coming in from you in this forum. We have addressed a large number of them in our upcoming Reader update and we would like to hear your feedback.

     

    To that extent, we would like to invite you to the Adobe Reader Prerelease program and try out the latest build. To participate, please fill in the form available at https://www.adobe.com/cfusion/mmform/index.cfm?name=reader_prerelease_ interest and indicate Adobe Reader as the product of your interest.

     

    We look forward to your active participation, feedback and help towards making Reader a better product.

     

    Thanks and regards,

    Adobe Prerelease Team

     
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  • Currently Being Moderated
    Oct 31, 2011 3:22 PM   in reply to DSVUK

    I have just upgraded all our users to Adobe Reader 10.1.1 and the fault still remains so called Adobe technical support as this is causing our users some difficulty.

     

    They informed me that this new functionality is a result of the script being called in a different way to previous versions.

     

    The request for the functionality to be changed back to same as version 9 will be passed to the developer team for consideration.

     
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  • Currently Being Moderated
    Apr 4, 2012 3:07 AM   in reply to PJStoo

    I'm having the same trouble with adobe acrobat reader 10.1.2, windows XP w/SP3 and Outlook 2010 w/SP1 - It's very annoying for the end user when they use quick print in outlook 2010.

     

    Is there likely to be a fix?

     
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  • Currently Being Moderated
    Jan 28, 2013 10:38 PM   in reply to PJStoo

    Since upgrading from Adobe Reader 9 to Reader X, the Quick Print function doesn't work as it did before on attached pdf documents.

    With Reader 9, Quick Print would briefly open Reader, print the document, then close Reader. We could right-click>Quick Print several pdf attachments and all would print, once Reader opened.

    Now, Quick Print does cause Reader X to open and print a single pdf attachment, but Reader doesn't close, and when then attempting to print more attachments nothing happens until Reader is close. Then the next document will print. Each time Quick Printing another pdf doc, we must make sure Reader is closed or it won't print.

     

    Is this going to be fixed or is there a fix somwhere?

     
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  • Currently Being Moderated
    Jan 29, 2013 11:34 AM   in reply to kimjohannesen

    I spoke to Adobe about this back in October 2011 and they were going to have a think about it. Checking Adobe Reader 11.0.1 the issue is still there so I would say the chances of it being fixed are none.

     
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  • Currently Being Moderated
    Jan 29, 2013 10:48 PM   in reply to KiwiSimonM

    Hi KiwiSimonM

     

    Guess it is not that big an issue for most costumers then. Nothing we can do about it then.

     

    Thanks for your reply.

     
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  • Currently Being Moderated
    Aug 8, 2013 10:40 AM   in reply to kimjohannesen

    The Quick Print in Outlook 2010 works with version 11.0.3 of Adobe Reader

     
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