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Digitos962
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Flash video choppy in any browser

Feb 2, 2011 10:23 AM

Viewing streaming video is extremely choppy in either Firefox or IE. It's like watching a slide show of still photos, not a moving picture. The audio portion is unaffected. I have un-installed, then re-installed Flash in both browsers. I've paused the video to allow the buffer to fill completely. Nothing changes. Viewing video from a local drive does not result in choppiness, so I feel this is a Flash issue. This has been going on for at least a year now. I've run the Microsoft test for defective RAM with no indications of a bad module, but I replaced them anyway. Flash video still sux. All my drivers, DirectX, etc. are current.

 

My system:

 

XP (SP3)

Fujitsu Lifebook N6010

P4 (3.2GB) + 2BG RAM

ATI Mobility 9700 w/ 128MB RAM

AVG Professional Firewall

 

For crying out loud. Why does this have to be so difficult, Adobe?

 
Replies
  • Currently Being Moderated
    Feb 2, 2011 11:49 AM   in reply to Digitos962

    Hi, These issues are almost never just one thing causing it. Have you turned off the hardware acceleration to see if that makes a difference?

     

    AMD/ATI form to check: http://support.amd.com/us/gpudownload/Pages/index.aspx

     

    System Info and Vendor Info: http://www.adobe.com/products/flashplayer/systemreqs/index.html

     

    Finally, McAfee.....What is the name of the McAfee you are using and version number?

     

    If you are using IE, in Tools>Internet Options, Do you have the Security for the Internet Zone set at Medium?

     

    Flash Player is a browser plugin and works thru the browser, so anything installed in the browser is either a + or a -.

     

    What website are you trying to stream?

     

    Many things can effect videos/streaming/browsers/Flash Player/.

     

    Test each browser here and let me know if you can see the Flash logo animation and what version of Flash Player is displayed.

    http://www.adobe.com/software/flash/about/ 

     

    Thanks,

    eidnolb

     
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  • Currently Being Moderated
    Feb 2, 2011 1:13 PM   in reply to Digitos962

    Hi, I thot about changing my screen name, but figured users would wonder where eidnolb went:-)

     

    Propritary, huh? 5 years with no updated drivers sounds like they are behind in technology.

     

    That video played fairly well, not choppy and just a very small amount of buffering. I'd give it a 9 out of 10 rating.

    Video fps avg 20 dropped to 9 a couple of times, but then back up to 20 fps. Playing in 360p, speed at 3.13 Mbps. (I have a 9 year old Desktop XP/SP3 with IE6) Audio-100%

    I have NO Anti-Virus browser addons either:-)

     

    That Adobe test link is good, you didn't use the one from your email did you? If so, try the one from the thread.

     

    Going to C:\Windows\System32\Macromed\Flash  Open Flash and post back all files there. The NPSWF files you will need to right click on and then Properties to obtain the version numbers.

     

    Using IE, go to Tools, Manage Addons and look under "Show"(very light text) in All addons for Shockwave Flash Object. Is it there, enabled and what version?

     

    Using FF, find the Shockwave Flash plugin and make sure it is Enabled.

     

    Let's make sure Flash Player is Installed correctly before proceeding.

     

    McAfee may be an issue, but we'll see

     

    Thanks,

     

    eidnolb

     
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  • Currently Being Moderated
    Feb 3, 2011 10:01 AM   in reply to Digitos962

    Hi, thanks for the file info. Ok on the scans, that is good to know.

     

    The Flash files for FF (vs 10.2.152.14) is the beta version. Betas are not stable, so that I think is the problem with FF.

    If you want to Uninstall that version and Install the latested 10.1.102.64, there may be a Special Uninstaller for the beta.

    There usually is. You can check that here:

     

    http://labs.adobe.com/downloads/flashplayer10.html

     

     

    The Flash files for IE are the current released version 10.1.102.64, so they are fine.

     

     

    Would you clarify that this that you listed is "Shockwave Flash Object"

    In IE, Shockwave Flash is enabled. V 10.1.102.64

     

     

     

    Thanks,

     

    eidnolb

     
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  • Currently Being Moderated
    Feb 4, 2011 9:12 AM   in reply to Digitos962

    Hi, thanks. I don't think the beta would help, but if you want to keep it, just don't expect it to perform as well.

     

    This thread may be of help. Read it thru to Post # 7. http://forums.adobe.com/message/3345545#3345545

     

    This from youtube may be helpful also. http://www.google.com/support/youtube/bin/answer.py?hl=en&answer=74662

     

    I just noticed this in your Post#2 McAfee: I use AVG version 9.0.872 with the latest definition database. I

     

    Was this just a error or do you have McAfee & AVG? Also have you had McAfee or AVG for the time that you have had these problems?

     

     

    Thanks,

     

     

    eidnolb

     
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  • Currently Being Moderated
    Feb 4, 2011 11:20 AM   in reply to Digitos962

    Hi, thanks for clearing that up. However, McAfee doesn't Uninstall cleanly from just Add/Remove. You may have had these issues a year ago, but having McAfee files still on your system can certainly prevent solving the problem.

     

    McAfee Removal Tool and Instructions

    http://service.mcafee.com/FAQDocument.aspx?id=TS100507&lc=1033&pf=1

    Follow Steps 1 & 2 only, Close all browsers before Running the Tool. Allow it to completely finish.
    When you receive the CleanUp Successful, then be sure to Reboot(restart) your computer

     

    Before you Run that Removal Tool, Disable AVG so it won't interfere or conflict with that Tool running.

     

    AVG: Open AVG User Interface. (Right Click to Open)
    Double-click on the Resident Shield.
    Un-tick the option Resident Shield active.
    SAVE the Changes


    LinkScanner

    Open AVG User Interface.(Right Click to Open)
    Double-click on the LinkScanner.
    Un-tick the option Enable AVG Search-Shield and Enable Active Surf-Shield.
    SAVE the Changes

     

    After you finish with the Removal Tool and Reboot, then Re-Enable AVG

     

    You don't want these kind of McAfee files on your system.

     

    Thanks,

     

    eidnolb

     

     

     

     
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