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kflorian
Currently Being Moderated

After upgrade to CS5 Audio does not import / load with video in avi

Feb 13, 2011 2:22 PM

  1. I updated from Ppro CS3 to CS5 purchased from the Adobe store.

 

  1. I opened a project created in CS3 in CS5 and followed the prompt to save it as a new project.

 

  1. All tracks, edits, etc were intact and any given sequence played re-rendered etc., as expected.

 

  1. I created a new project, imported one of the same avi files used in step 2.  Again, everything worked properly

 

  1. I ran update from the PPro help menu to 5.0.3.   I ran this process two different times.  The first time I selected all updates.  The second time I only update PPro itself.  I did a system restore in between, the following results were identical in both situations.

 

  1. Now, when I open either the converted or new projected file, Ppro reports the media as "offline"…it is not.  If I "Link Media" the file, I get this message:   The selected file does not contain audio media used by clip references in one or more sequences.  These audio clip references will be deleted, and cannot be undone.  Do you want to continue?"
  2. Gspot.exe reports the audio codec as MPEG-1 Layer 2 and the video codec as MJPG

 

  1. The avi files were rendered on a MAC from .MOV's to AVI's.  Here are the file properties that PPRo reports:

 

File Path: E:\CONVERTED\3-1

Type: QuickTime Movie

File Size: 21.9 GB

Image Size: 1440 x 1080

Pixel Depth: 24

Frame Rate: 29.97

Total Duration: 00:23:47:20

Average Data Rate: 15.7 MB / second

Pixel Aspect Ratio: 1.3333

 

  1. Something in the update from 5.0 to 5.0.3 is the problem.

 

Running on Windows 7, x64, latest updates

 
Replies
  • Currently Being Moderated
    Feb 13, 2011 2:41 PM   in reply to kflorian

    Do you have the full compliment of MPEG and HD options showing? Probably easiest to just look at your Export options.

     

    It sounds like you have been bitten by the "Revert to Trial" Bug. If so, you will not have HD, or any MPEG options.

     

    If so, then follow these steps:

     

     

    • Deactivate, if possible.
    • Uninstall PrPro.
    • Run the Adobe Clean Script CS5 several times, rebooting between each.
    • Install PrPro.
    • Immediately update, before launch.
    • Launch and test.

     

     

    Good luck,

     

    Hunt

     
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  • Currently Being Moderated
    Feb 13, 2011 6:25 PM   in reply to kflorian

    Ken,

     

    Many have found that updating the entire suite (if you have one), is most easily done via Bridge.

     

    Others, will go to the Adobe download site, gather what they need, and then with all anti-virus, etc, shut off, will run the executables.

     

    Good luck,

     

    Hunt

     
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  • Currently Being Moderated
    Feb 14, 2011 1:10 AM   in reply to kflorian

    Ken,

     

    Did you install the 64 bit version of Morgan or Mainconcept MJPEG codec?

     
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  • Currently Being Moderated
    Feb 14, 2011 4:56 AM   in reply to kflorian

    You don't need to uninstall it, you have to make sure you have the 64 bit version installed for CS5.

     
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  • Currently Being Moderated
    Feb 14, 2011 8:23 AM   in reply to kflorian

    Not sure if your problem is added to the list of folks with similar problems, but I had the exact same issue happen when I moved from CS4 to CS5... here's a link to my thread on it http://forums.adobe.com/thread/737264?tstart=0 and here's the fix given to me by Colin Brougham:

    1. Download MPEG Streamclip, and unzip it--no install needed. The latest beta version is fine.
    2. Open one of the broken files in MPEG Streamclip.
    3. Select File > Save As, and select a new save location. You probably want to keep the file name the same as the original (this is the default).
    4. Hit OK.
    5. Profit!

     

    Read the thread for more background info on what's going on and why...

     
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  • Currently Being Moderated
    Feb 14, 2011 9:48 AM   in reply to kflorian

    That's always a good call, being careful with installs/uninstalls. However, many pros use that free software and there don't seem to be any bugs or hidden things with it (though I would download it from the official site in the link, not just any file-sharing site). Good luck!

     
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  • Currently Being Moderated
    Feb 15, 2011 12:28 PM   in reply to Harm Millaard

    Harm,

    I have cs5.03

    How do I find out if I have the latest 64 bit version of mainconcept?

    What is the latest version?

    Is it free? Worth purchasing??

     

    Thanks,

    Steve

     

     

     

     

    PC based

     
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  • Currently Being Moderated
    Feb 15, 2011 12:35 PM   in reply to Steve from NY

    Steve,

     

    I have never used Morgan of Mainconcept MJPEG codecs myself, so I don't know the price, but I know that people who downloaded either one, were able to handle their MJPEG material without problems. Go to their sites and look around, but keep in mind you need the 64 bit version for CS5.

     
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  • Currently Being Moderated
    Feb 16, 2011 6:54 PM   in reply to kflorian

    Ken,

     

    I know you're reluctant to install random programs, but if you'll do the following, it might help to get to the bottom of this.

     

    Grab MediaInfo for your OS, and install it. Analyze one of the files in MediaInfo, and then use the Text view mode to copy and paste the results here. I want to see something...

     
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  • Currently Being Moderated
    Feb 16, 2011 7:42 PM   in reply to kflorian

    Thanks Ken, that's what I needed.

     

    OK, here's the story: these files will never play on a Windows machine. The AVIs won't al all, and the MOVs won't either--at least, not without some help.

     

    The MOVs are using the Apple Intermediate Codec (that's what the "hdv2" business is all about), and Apple never released a decoding component for QuickTime on Windows. Similarly, when you converted these to AVIs, all that happened was that the encoded video got moved from one box (a QuickTime MOV) to another box (a Microsoft AVI). This doesn't enable decoding--even though the codec is reported as MJPEG, which is basically a false positive--so that's why the AVIs won't work either.

     

    The AVIs are pretty much a lost cause, I'm sorry to say, but you might have some luck with the QuickTimes. Try the demo (yes, another thing to install ) of the Calibrated{Q} XD Decode components. These should crack open the MOVs so you can use them on Windows. There is a watermark, but at least you can see if it will work.

     

    Barring that, you will have to go back to the Mac and actually transcode these files using a different codec, rather than simply rewrapping them. If you need to do this, I'll be happy to provide some thoughts on that subject. Let's see how you make out with the XD Decode plugins (and if you want to purchase them), and we'll take it from there.

     

    EDIT: After looking a little more closely at the MediaInfo report, the AVIs don't have the AIC codec, but might actually be MJPEG. For giggles, try changing the extension to MOV and see what happens...

     
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  • Currently Being Moderated
    Feb 17, 2011 6:10 AM   in reply to kflorian

    Hey Ken,

     

    Sorry, I missed the part about the AVIs previously working. I tried to follow the thread, but got in late and couldn't follow all the permutations Theoretically, nothing major should have changed as far as format support between 5.0.0/5.0.1 and 5.0.2/5.0.3, but that is a question and consideration for the engineering team. You don't happen to have an itty-bitty sample of one of these files you could upload somewhere for testing, do you?

     

    Regarding Calibrated: check out this page at Calibrated for information and a solution involving a customized XML file. It's designed to specifically deal with the slow-down when decoding XD/HDV formats with this plug-in. I actually communicated with Greg at Calibrated (a very helpful guy--contact him via the website if you have questions and he will respond quickly) about this issue, and here is what he had to say:

     

    Per the XML file - yep it can be used with Calibrated{Q} XD Decode for Windows too.

    Basically the XML file is modified from the one that comes with PPro - and it just tells Adobe CS5 applications (AE and PPro) that our Decode codecs support native YUV decoding - thus PPro will ask our Decode codecs for YUV frames which in turn makes the performance/playback much much faster.

    Without the XML file, PPro asks our codecs for 8-bit RGB frames - which then takes a big hit on playback - as our codecs must first decompress the data to YUV and then convert the YUV to RGB and then hand to PPro. The XML file let's PPro know that it can just ask for the YUV frames directly.

    That should get you up and running in short order, at a decent speed. This is the only solution for these files on the PC that I am aware of; yes, there is cost associated, but it may be worth it to you. The other "free" solution as I alluded to before, would be to convert these to a wholly different codec on a Mac. This assumes you have ready access to a Mac to do this; if you want, I'll suggest some codecs that will preserve the original quality and be cross-platform.

     

    As far as MainConcept is concerned: for the MOVs, it's not necessary (if you go with Calibrated). Why it's not functional with the AVIs is a mystery... still scratching my head over that issue...

     
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  • Currently Being Moderated
    Feb 17, 2011 8:23 AM   in reply to kflorian

    Rerendering the MOVs is a much bigger proposition because I'm not cool enough to have a mac friend with the right camera and cpu....

     

    That's funny...

     

    I think my last question is what is the optimal cs5 editing preset for the MOV files I have?

     

    If this is the only footage you'll be editing, the simple solution is to just drag one of the clips to the New Item button at the bottom of the Project Panel; it's the one that looks like a dog-eared sheet of paper. This will cause Premiere to create a new sequence that matches your footage parameters as closely as possible.

     

    Generally speaking, however, there is not really an "optimal" preset for any given footage type. Premiere Pro is pretty flexible, in that you can use footage of any sort in any sort of sequence you want or need. Certainly, in most applications, you want things like frame size, pixel aspect ratio, and frame rate to match your footage, but this not always necessary or even desired. I frequently work in sequences that are almost completely different from my source footage--it really is dictated by your personal working preferences and your desired output. For example, I work frequently with 1080i/p assets, but need to output to an SD output; in cases like this, I don't even bother with an HD sequence preset.

     

    How's that for non-commital

     

    Anyway, glad you're on the way to resolution. Wish it hadn't cost you a C-note, plus!

     
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