Skip navigation
Currently Being Moderated

Can't save for web PE9

Mar 9, 2011 12:02 PM

After much time talking with Adobe I am none the wiser. I can't save for web and just get the error message ' could not complete the export command because of a program error'. However, if I make another user account and access PE9 from the new account then I can save for web!


I didn't have this problem wih PE7 running on Windows 7, so why do have the problem with PE9?


If I reinstall windows 7 the problem goes away for a short period.


Can anyone sort this problem out, since Adobe don't seem to be able to?

  • Currently Being Moderated
    Mar 21, 2011 11:07 PM   in reply to muffindell66

    Create a folder with name 'Optimized Colors' C:\Program Files (x86)\Adobe\Photoshop Elements 9\Presets OR C:\Program Files\Adobe\Photoshop Elements 9\Presets as the case may be on your machine and then try again.



    Mark as:

More Like This

  • Retrieving data ...

Bookmarked By (0)

Answers + Points = Status

  • 10 points awarded for Correct Answers
  • 5 points awarded for Helpful Answers
  • 10,000+ points
  • 1,001-10,000 points
  • 501-1,000 points
  • 5-500 points