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Adobe Story won't open after update

Mar 17, 2011 5:32 PM



I updated Adobe Story this morning, and now it won't open online or offline. I've cleared my browser's cache, restarted my PC, but nothing seems to work. This is a major problem because I have deadlines for this afternoon, and now I can't access my work.


Please help!




  • Currently Being Moderated
    Mar 17, 2011 8:34 PM   in reply to Francois_Kirsten



    When you launch the application, do you see the login page, or is it a blank gray page?


    If you were working online in your last session, you can access your account and all your documents from the browser application.

    Launch any browser(Firefox/IE/Chrome/Safari) and log into your account.


    We are investigating the issue and will let you know the update soon.




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  • Currently Being Moderated
    Mar 21, 2011 6:40 PM   in reply to Francois_Kirsten

    I also have this problem.


    After update, I only have a blank grey page when I use the desktop application. I can access my work online though.


    So I unistalled and reinstalled the desktop application, but it is still the same.


    Is there a solution to this?

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