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V10.2 has 2 of the same clip squashed on top of each other with green line in the middle.HELP!

New Here ,
Mar 19, 2011 Mar 19, 2011

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Hi there,

My flash player was working fine & then all of a sudden on any browser, I have tried Google Chrome, IE, Firefox & Opera, it plays the clip but has 2 of the same clip squashed on top of each other(kind of like you're trying to watch a aspect ratio 16:9 movie on ratio 4:3) & it has a bright green line in between the 2 clips... I've tried uninstalling it & reinstalling but it still does it! It does it on any website that I've trying watching clips on & it's driving me insane!!

PLEASE HELP IF YOU CAN, I'LL BE FOREVER GRATEFUL!!!

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correct answers 1 Correct answer

LEGEND , Mar 19, 2011 Mar 19, 2011

First thing to try: disable Hardware Acceleration (Flash Player Settings).

If that does not solve the problem, provide more information, i.e. your operating system & version.

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LEGEND ,
Mar 19, 2011 Mar 19, 2011

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First thing to try: disable Hardware Acceleration (Flash Player Settings).

If that does not solve the problem, provide more information, i.e. your operating system & version.

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New Here ,
Mar 19, 2011 Mar 19, 2011

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Sorry, where do I find the flash player settings? I'm not very good with computers!

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LEGEND ,
Mar 19, 2011 Mar 19, 2011

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Go to

http://www.adobe.com/software/flash/about/ and right-click on the Flash object (rotating red F).


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New Here ,
Mar 19, 2011 Mar 19, 2011

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THANK-YOU, it worked!!! You have made me SO HAPPY!

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LEGEND ,
Mar 19, 2011 Mar 19, 2011

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You're welcome.  And thank you for marking the topic as resolved.

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