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PPro CS5 GUI on mac really jerky

Mar 22, 2011 8:38 PM

Moving clips around on the timeline of CS5 on the mac is like playing Russian roullette; you never know where the clip is actually going to fall. It's like the interface has a refresh rate of 5fps or something. It seems to take forever for clips to snap against each other, and this lag causes the user to think something is wrong and then move the clips around more than necessary.

 

Please please tell me that this will be addressed in a point release. I don't want to have to pay to upgrade for a solution to a problem that should never have made it to a full release.

 
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  • Currently Being Moderated
    Mar 22, 2011 9:30 PM   in reply to buraihan

    You are talking about an issue that no one else has ...so you need to look at your hardware and your system setup.

     

    Most of us experience a fluid , snappy predictable response.

     
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    Mar 23, 2011 9:08 AM   in reply to buraihan

    What version of Premiere Pro---i.e., have you installed the recent updates? What operating system? What kind(s) of source footage? What other software are you running? Do you have any third-party effects or codecs installed? Tell us about your computer hardware.

     
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    Mar 28, 2011 7:51 PM   in reply to buraihan

    Win7 here, and no problems noted with AVCHD files... what is your drive setup?

     

    My 3 hard drives are configured as... (WD = Western Digital)
    1 - 320G WD Win7 64bit Pro and all programs
    2 - 320G WD Win7 swap file and video projects
    3 - 1T WD all video files... read and write

     
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    Apr 29, 2011 12:07 AM   in reply to John T Smith

    I couldn't agree more CS5 on my 2009 12 core 28 gigs of ram Mac has painful timeline lag.

     
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    May 7, 2011 1:13 PM   in reply to buraihan
    I get the sneaky suspicion that a fix to this will be sold to us as a new feature in a future costly upgrade.

     

    No. We don't even know if there's anything to fix.You are definitely having an atypical experience.

     

    It would help to know if you're still seeing this at different zoom levels, and if you're also having a lag -- however brief -- if snapping is turned off.

     
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    May 9, 2011 4:36 AM   in reply to buraihan

    My system spec is

     

    Model Name:    Mac Pro

      Model Identifier:    MacPro5,1

      Processor Name:    6-Core Intel Xeon

      Processor Speed:    2.93 GHz

      Number Of Processors:    2

      Total Number Of Cores:    12

      L2 Cache (per core):    256 KB

      L3 Cache (per processor):    12 MB

      Memory:    28 GB

      Processor Interconnect Speed:    6.4 GT/s

      Boot ROM Version:    MP51.007F.B03

      SMC Version (system):    1.39f11

      SMC Version (processor tray):    1.39f11

    ATI Radeon HD 5770:

     

    I have not yet upgraded to CS5.5 as I don't think it is released yet

    I use a BM decklink HD extreem capture card.

     

    I am going to try installing CS% on windows 7 on my bootcamp to see if this

    solves the problem

     
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    May 9, 2011 6:58 AM   in reply to Flexy

    > I have not yet upgraded to CS5.5 as I don't think it is released yet

     

     

    CS5.5 software is available for purchase.

     
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    May 9, 2011 1:10 PM   in reply to buraihan

    Turning off snap makes no difference. CS4 premier ran so much better on my 4 year old HP!

     
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    May 9, 2011 1:58 PM   in reply to buraihan

    And another thing when opening a still image in the source monitor it is black. You have to place the image on the timeline then click it to see it.

     
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    May 9, 2011 2:32 PM   in reply to Flexy

    What is the format of the still image?

     

    IIRC, you mentioned that they are 3000 pixels, but that is within the allowable specs. for PrPro - depending on your computer's capabilities.

     

    Good luck,

     

    Hunt

     
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    May 9, 2011 2:39 PM   in reply to buraihan

    Tif and JPG

     
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    May 9, 2011 2:43 PM   in reply to Flexy

    Thanks.

     

    Both formats are fully supported, and if they Import fine, should display fine. One will run into issues, if the images are CMYK, or 16-bit, etc., but those issues will show up, when attempting to Import. Not your issue here.

     

    My guesses would be a display driver issue, or the BM Decklink card and maybe its driver, but those are just guesses.

     

    Good luck,

     

    Hunt

     
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    May 11, 2011 2:50 PM   in reply to buraihan

    I have the same problem.

     

    2010 Mac Pro

    2x2.4 Ghz Quad-Core Intel Xeon

    12GB RAM

    ATI Radeon HD 5770

     

    Consistantly editing 1080 24p footage stored on an internal RAID drive seperate from the drive with the OS.

     

    All updates installed for Premiere Pro.

     

    Jerky editing and playback in the timeline from the day I installed Premiere.

     

    I use Premiere at the office on the Mac Pro, but Final Cut Pro on a 5 year old Macbook Pro at home. Editing in the timeline on my Macbook Pro with Final Cut Pro is much smoother than on the new Mac Pro.

     

    Would be great to find a solution.

     
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    May 12, 2011 1:58 AM   in reply to gambit6781

    Tried removing the ram that came with the machine just using the upgrade off 24 gigs of ram to see if maybe there was a conflict and a booted using command option "P" "R" to clear the memory with no success. My machine just seems to be running slow. Dragging files from finder to Premier takes a long time and thumbnails take forever to generate in Premier. Adobe says that it is my Mac. They also suggested I get an Nvidia card. I am aware that the Cuda drivers on this card will help with real time rendering but not sure if they will sort the timeline lag problem Buraiham does your Nvidia card have Cuda drivers for Mercury acceleration?

     
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    May 24, 2011 8:18 AM   in reply to shooternz

    shooternz wrote:

     

    You are talking about an issue that no one else has ...so you need to look at your hardware and your system setup.

     

    Most of us experience a fluid , snappy predictable response.

    uhmmm...

     

    I am having this issue VERY much. In fact, I wrote a whole post about it two minutes ago...

     

    My hardware is top-knotch and so is my cuda-accelerated graphic card.

     

    PPRO (Region-Dragging in Timeline) is NOTHING like fluid. You start dragging a clip and PPRO is so concerned about snapping to this and that, that the user has NO idea of where to let go of the clip..

     

    Now, I have turned off snapping, in order for me not to take a hammer and smash in my monitor and my own head out of sheer frustration of how ppro jerks about the clips I am trying to position.

     

    Dont have this ODD behavior in AVID or FCP !

     

    In fact, I have NEVER used ANY app where I had the feeling of having a tough truck parked on my hand while moving the mouse !

     
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    May 24, 2011 3:56 AM   in reply to buraihan

    buraihan wrote:

     

    Moving clips around on the timeline of CS5 on the mac is like playing Russian roullette; you never know where the clip is actually

     

    Please please tell me that this will be addressed in a point release. I don't want to have to pay to upgrade for a solution to a problem that should never have made it to a full release.

    CS5.5 is exactly the same as CS5 in this regard !

     
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    May 24, 2011 5:50 AM   in reply to AtonMusic

    Please don't post for the same issue in multiple places.  To keep the discussion centered here, your other post has been deleted.

     

    -Jeff

     
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    May 24, 2011 6:23 AM   in reply to buraihan

    Are you sure you sure you installed the exact correct memory when you increased the memory?

    That was my problem - my early 2008 Intel 3,1 required 800Mhz memory but my IT guy supplied 32gig of 667Mhz memory. When I switched out the new 667Mhz memory back to my original 8gb of 800Mhz memory, my "jerky" playback went away. And with only 8gig of ram, I am able to do many tracks composited on top of each other all with varying effects in real time playback at full res. The timeline is very responsive as well.

     

    Looking at the different Intel Macs from 3,1 onward, there are several different specs for ram at various Mhz ratings.

     

    May be a long shot, but make sure the exact right ram is installed for your specific Mac - my error has cost me many hours of agony that is not over yet.

     

    Another suggestion supplied by Kevin Monohan that set me on the track of solution is to boot from the Leopard Install Disc1 with the D key held down (not Snow Leopard). This starts up the Mac in a Hardware Test Application (it is explained on the disc in a text document). It will go thru your hardware starting at the memory and detect if there is a problem. Be sure you check off the "Extended" text box. This test, had I done it after the memory install, would have saved me tens of hours of searching in the wrong directions.

     

    The other idea is to be sure you have all your codecs installed - when I did a clean install of Snow Leopard to get to 64 bit, I erased FCP and in doing so many of my codecs were deleted. I installed CCS5.5 and not FCP and many of these codecs were missing. When I then reinstalled FCP I got my missing codecs back.

     

    Finally, there is an issue of needing the older Quicktime 7 variant versus the new Quicktime 10 for CS5.5 - maybe one of the Adobe folks could go into this explanation.

     

    Good luck - I am really liking CS5.5 after I have gotten the machine right - coming off of FCP render hell. Just

     
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    May 24, 2011 8:06 AM   in reply to lightprism

    Thanks for this. I tried taking out all the RAM and just installed the RAM

    supplied with the machine 8 gigs. This has made no difference. I tried

    holding down the "D" key with the installs disk inserted but this did not

    work maybe as I am on Snow Leopard. Will look into Quicktime latter. Many

    thanks for your input.

     
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    May 24, 2011 8:21 AM   in reply to Jeff Bellune

    1st off, I only saw this thread after writing my own. Sorry.

     

    However, this thread seem to be splitting into TWO very different directions.

     

    1) Heavy Moving of Movie Regions

     

    2) Jittery playback

     

    I dont have jitter in my playback neither did OP (Original Poster).

     

    However, I have huge trouble moving about a video-clip in the time line.

    I have 32GB of correct RAM installed in my Mac which is blazingly fast and does not exhibit this odd behavior with any others app I have ever used.

     

    If you have been using other applications where you have to move a region about in a timeline, you have come to expect that THAT region move according to your hand's movement on the mouse. Well, in PPRO, I feel like I have to drag the mouse a YARD for the region to move an inch.... Feels as if the app is applying superglue to the region to tease the user

     

    Perhaps, the idea behind PPRO is to have the regions move like that... Only, that would NOT be up to standard. Standard being what 99.9% of all other apps including AfterEffects are conforming to. Imagine an image would move about like that in Photoshop when wanting to drag it about. Crazy.

     

    PS - I am on OS X Snow Leopard (Latest Greatest) so I cant tell whether the Windows world is afflicted !

     
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    May 24, 2011 8:24 AM   in reply to AtonMusic
    Perhaps, the idea behind PPRO is to have the regions move like that...

     

    Nope.

    Aside from the slight grabbing done by Snap, moving clips around the timeline should be practically immediate.

     
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    May 24, 2011 8:25 AM   in reply to AtonMusic

    Yes I am referring to the timeline lag. I don't have an issue with the

    jittery playback. I notice the problem especially when moving a clip from an

    upper layer to a lower layer - a time code tip appears then there is a hand

    with a no entry sign over it making it impossible to drop the clip in the

    correct place . This along with a long delay moving clips. This was

    especially noticeable when I was working on a large project that was over an

    hour long, but even in short projects the delay is very frustrating.

     
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    May 24, 2011 8:52 AM   in reply to buraihan

    Someone should try dragging a clip onto the New Item icon and create a new sequence from that.

    I would also like to know if matching Bars and Tone do the same thing.

     

    What about the Optimaize Rendering settings in Prefs>Memory?

     

    I am also curious to know if this is happening with 5.5 on a system where CS5 had been performing properly. (Maybe someone mentioned this particular situation already, but I missed it.)

     
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    May 24, 2011 9:01 AM   in reply to jeremy d.

    Hi Jeremy,

     

    here, when snapping is turned on, the region goes all kind of places (Tries to snap) which is expected (By me at least)

     

    however, when turning off snapping and just attempting to drag the region from i.e. left to right it feels like it wants to stick to the position where it was previous located. I work fast and scoot regions about all the time. 50% of time I drop the region where I 'thought' it would be in the correct location (Based on the graphical region-representation) but after letting go, the region will position itself differently.

     

    At the moment I am resorting to alt+arrow-moving the region to get rid of this nuisance!!!

     

     

    Jeremy, if you want to get the feel that would LOVE to be in PPRO then do this

     

    1) Open AE

    2) Create a new Comp

    3) Create a new null and set in & outpoint so that it is shorter than the comp... (So that you can drag it about)

    4) Drag it from left to right etc etc etc... and take note of that feeling.

     

    Now, go into PPRO and start dragging. You will immediately feel that something is wrong (or better yet, NOT conforming to standard)

     

    AE is conforming to a standard that I have come to know the past 10 working with either NLEs and DAW (Digital Audio Workstation) Pretty much, ANY app that has a timeline and regions to move about in it...

     

     

    PS - Dont wanna coma across as if PPRO aint GREAT. It IS.... Perhaps, THE MOST intuitive NLE I have ever worked with. However, this little drag-thing is really a nuisance...

     

     

    To OP...

     

     

    THere a MANY ways of positioning a region in PPRO...

     

    Grab a cup of cappuccino and take a close look at all the shortcuts available.

     

    There is but ONE missing and I would call it 'Move Clip to PlayHead'

    I would JUMP HOOPS to get that short cut. Basically, all it would do is to place a video clip's (already in the timeline) start or end point right at the playhead. That feature would save my life --- HEY... If I have MISSED it and it is already possible, PLEASE -- Make my day and tell me how

     

    You can find one 'Move Playhead to Cursor' which is saving me hours per day.

    You will have to assign your own key to it (Not pre-assigned) but what it will do is that where ever your mouse cursor is hovering it will place the playhead. and THAT get really fun if you keep the shortcut depressed. That enables Turbo-shuttling with the mouse as Jog. (Little off topic, sorry)

     

    Anyway, the point is that in the keycommands there are stuff hidden that can change your workflow. I.e. Opt+LeftArrow will move the selected clip left in time. If you, like me, a lot times wanna drag the clip about 5 frames you are really getting frustrated by PPRO and mouse-dragging. Instead, select the clip and hit opt+Left Arrow 5 times OR opt+sht+LeftArrow to move the clip 5 frames left !

     
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    May 24, 2011 9:18 AM   in reply to jeremy d.

    Jeremy,

     

     

    another FEEL suggestion.

     

    In PPRO

     

    1) Click on the Playhead and start dragging it about in the timeline. No Lag, whatsoever...

     

    Right after that, start dragging a region. You will instantly feel a lag or stickyness.

     
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    May 24, 2011 9:38 AM   in reply to AtonMusic

    I understand what your'e seeing, and I understand what you're expecting. There is no disconnect there. What I'm saying is, I and most other people are not having the same problems. I am seeing the same response time that I see in all of the other apps.

     
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    May 24, 2011 1:21 PM   in reply to jeremy d.

    Hi,

     

    I just tried this "problem" on my laptop (OS X) = Same Thing!

     

    Installed the trial on a third Mac (8Core Harpertown) all running Snow Leopard = Same issue

     

    I went to a fellow video editor (around the corner) OS X = Same Thing

     

     

    I Highly doubt that you and the other Mac users arent having these problems. Perhaps, this lag is normal to you.

    And therefor goes un-noticed.

     

    Either that or I have been highly unlucky installing this app on 3 Macs and so has my friend.

     

    I am having no trouble besides that with PPRO. Superfast screen redraw etc etc etc.

     
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    May 24, 2011 1:34 PM   in reply to AtonMusic

    I am perplexed.

    I'll keep looking, maybe someone around here is seeing the same thing.

     
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    May 25, 2011 3:01 AM   in reply to buraihan

    buraihan wrote:

    Turning off snapping doesnt fix the problem, because the problem isnt the snapping, it's the refresh rate of the timeline interface.

    Funny thing is that if you grab the playhead and move that about (left to right / right to left) there is NO lag whatsoever.

     

    So if this is a screen-redraw / refresh/rate issue then it ONLY applies when a clip-region has been grabbed !

     
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    May 27, 2011 11:08 PM   in reply to buraihan

    I'm also experiencing this very problem - 2009 (4,1) MacPro, 32GB RAM, ATI Radeon HD 4870.  This is my first time with PPro (Just switched from FCP) and it feels like I'm editing in Molasses - clips are ending up overwriting and flying away down the timeline, because I let go of the mouse and the clips are lagging behind from where I was targeting. I'm figuring this can't be right! My timeline so far has been H.264 footage from a 5D.  I am thinking about recording this behavior and posting to YouTube so people can see what we are talking about.  Would this be useful, at least to get a visual?

     

    Thanks to everyone for lending a hand.

     
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    May 28, 2011 11:24 AM   in reply to buraihan

    Wow, I will be following this thread very closely. I'm a pc man but will be making the switch to mac in the coming months. This is the first time I have heard of such problems and it seems to be affecting many users.

     

    Needles, I myself would love to see this problem in action if you are willing to do a screen capture.

     
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    May 28, 2011 11:54 AM   in reply to hiphopsuperman

    I have seen this exact behavior in two editing facilities, yesterday.

     

    Funny thing is, that those operating PPRO, although peeved about the heaviness, did NOT consider it a BUG. Just a lousy implementation.

     

    Seems as if no one has bother reporting too much about this issue. I mean, PPRO IS working and one CAN drag about regions - only, the way PPRO handles THIS doe NOT at all conform with ANY standards ever set by any app.

     

     

    I SURE would like a fix for this !

     
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    May 29, 2011 10:14 AM   in reply to AtonMusic

    OK, I have a hunch.

    If someone posts a video, I'll take a look.

     
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