Hi everyone,
I need to format the hard drive to install Windows 7 on a computer running Windows XP x64 and the user is not able to find it nor to tell me if it is a boxed version or a downloaded version possibly bought from the University Campus bookstore.
Is the following procedure reliable or not (Could an Adobe Support Consultant confirm) :
1. Open the registry editor
2. If 32 bit OS : HKEY_LOCAL_MACHINE\SOFTWARE\Adobe\Adobe Acrobat\9.0\Registration\SERIAL
If 64 bit OS : HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Adobe\Adobe Acrobat\9.0\Registration\SERIAL
3. Write down the number
4. The only way to do this convertion you have to install same version of adobe on the computer with a valid serial number. Do no activate it
5. After that go to:
HKEY_LOCAL_MACHINE\SOFTWARE\Adobe\Adobe Acrobat\9.0\Registration\SERIAL
6. Replace with the number you get from step 3
7. Open Adobe Acrobat
8. Help > Activation > By Phone
10. The software will now show your own retail serial from your old installation
