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Retrieving Acrobat Pro 9 Serial Number before installing Windows 7

Mar 29, 2011 12:57 PM

Hi everyone,


I need to format the hard drive to install Windows 7 on a computer running Windows XP x64 and the user is not able to find it nor to tell me if it is a boxed version or a downloaded version possibly bought from the University Campus bookstore.


Is the following procedure reliable or not (Could an Adobe Support Consultant confirm) :


1. Open the registry editor

2. If 32 bit OS : HKEY_LOCAL_MACHINE\SOFTWARE\Adobe\Adobe Acrobat\9.0\Registration\SERIAL


   If 64 bit OS : HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Adobe\Adobe Acrobat\9.0\Registration\SERIAL


3. Write down the number

4. The only way to do this convertion you have to install same version of adobe on the computer with a valid serial number. Do no activate it


5. After that go to:

HKEY_LOCAL_MACHINE\SOFTWARE\Adobe\Adobe Acrobat\9.0\Registration\SERIAL

6. Replace with the number you get from step 3

7. Open Adobe Acrobat

8. Help > Activation > By Phone

10. The software will now show your own retail serial from your old installation


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