Skip navigation
KarlV79
KarlV79
Currently Being Moderated

The file cannot be opened because of a header error

Mar 30, 2011 2:35 AM

Hello,

 

When trying to import images I receive the error message: The file cannot be opened because of a header error

 

- I´m using PrPro CS5

- Import file format .jpg

 

I have upgraded to CS5 from CS4, converted the sequence. It worked just fine in CS4.

 

Can anyone help?

 

Thanks,

 

Karl

9014 Views   10 Replies   Latest reply: Gujustud, Mar 6, 2013 5:14 PM
Branched to a new discussion.
 
Replies
  • Jeff Bellune
    Currently Being Moderated
    1. Jeff Bellune,
    Mar 30, 2011 5:32 AM   in reply to KarlV79
    Report

    Welcome to the forum.

     

    Try to open the image file in Photoshop (if you have it) and then re-save it.  Don't make any changes, just re-save.

     

    -Jeff

     
    |
    Mark as:
  • KarlV79
    Currently Being Moderated
    2. KarlV79,
    Mar 30, 2011 5:40 AM   in reply to Jeff Bellune
    Report

    Hi Jeff,

     

    Thank you for your reply.

     

    Unfortunately, I get a similar issue when trying to open the image with photoshop, that is, it won´t open stating that the jpg has an unknown marker?

     

    Thanks for your help!

     

    Karl

     
    |
    Mark as:
  • Jeff Bellune
    Currently Being Moderated
    3. Jeff Bellune,
    Mar 30, 2011 5:54 AM   in reply to KarlV79
    Report

    That's bad.  It's possible the file is corrupted.  Do you have backup from which you can restore the file?

     

    -Jeff

     
    |
    Mark as:
  • KarlV79
    Currently Being Moderated
    4. KarlV79,
    Mar 30, 2011 6:04 AM   in reply to Jeff Bellune
    Report

    Hi Jeff,

     

    Thanks again I much appreciate your help. I have just found the original eps file and will see if I can re-save it from that again. Should I have problems, I will reopen this question.

     

    Karl

     
    |
    Mark as:
  • Matt_@_CPS
    Currently Being Moderated
    5. Matt_@_CPS,
    Oct 3, 2012 12:10 PM   in reply to Jeff Bellune
    Report

    What if it opens in Photoshop without any issues but won't open in Premiere and still returns the "...header error" message, even after re-saving from Photoshop? This is in reference to importing a .jpg file in Premiere Pro CS6.

     

    Thank you,

    Matt

     
    |
    Mark as:
  • Jim Simon
    Currently Being Moderated
    6. Jim Simon,
    Oct 3, 2012 3:02 PM   in reply to Matt_@_CPS
    Report

    Resave as a PNG, then do a Replace from inside PP.

     
    |
    Mark as:
  • Bill Hunt
    Currently Being Moderated
    7. Bill Hunt,
    Oct 3, 2012 3:29 PM   in reply to Matt_@_CPS
    Report

    Another option to the PNG, that Jim mentioned, would be to Save_As PSD, and Import that.

     

    Even PS is very sensitive to poorly formed JPEG headers. Other programs, like the free IrfanView, not so much. When I encounter JPEG issues, I just attempt to Open in IrfanView, or another such program, then Save_As JPEG, at the highest level (lowest level of compression). To date, if the JPEG will Open in the other program, the Save_As has gotten me a file, that PS will Open just fine.

     

    Good luck,

     

    Hunt

     
    |
    Mark as:
  • Matt_@_CPS
    Currently Being Moderated
    8. Matt_@_CPS,
    Oct 4, 2012 7:57 AM   in reply to Jim Simon
    Report

    Welp, saving as a PNG worked but I forgot that I originally created the file at 320x240 when I was working in Windows Movie Maker. So it's too small for my 1440x1080 sequence and I now have to recreate it. Facepalm! Thanks anyway!

     
    |
    Mark as:
  • Bill Hunt
    Currently Being Moderated
    9. Bill Hunt,
    Oct 4, 2012 8:08 AM   in reply to Matt_@_CPS
    Report

    Matt,

     

    Glad that the PNG worked, and sorry about the resolution. I've been there too.

     

    Good luck,

     

    Hunt

     
    |
    Mark as:
  • Gujustud
    Currently Being Moderated
    10. Gujustud,
    Mar 6, 2013 5:14 PM   in reply to KarlV79
    Report

    I had the same issue today. Figured it had to be something else. Checked the image in Photoshop. Goto IMAGE, MODE and see if it's CMYK Color. Change it to RGB color and save. That fixed it for me (saving it as jpg still).

     
    |
    Mark as:
Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Answers + Points = Status

  • 10 points awarded for Correct Answers
  • 5 points awarded for Helpful Answers
  • 10,000+ points
  • 1,001-10,000 points
  • 501-1,000 points
  • 5-500 points