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IraSeigel
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Acrobat X Pro and Error 1606

Apr 4, 2011 9:02 PM

I am not able to install an update for Acrobat X Pro due to the Error 1606 problem.  I have tried the Fix-It Wizard on the Microsoft webpage that's been recommended, to no effect.

 

I was able to install the update on a Win7 computer, but I can't install it on a machine running Win7 SP1.

 

Is there a solution?  Can SP1 somehow be preventing the update from installing?

 

Perhaps a solution is to rollback SP1 and then try to install the Acrobat update, but even if it works, I don't want to have to do it each time Adobe releases a security patch or update to X Pro.

 
Replies
  • Currently Being Moderated
    Apr 4, 2011 11:09 PM   in reply to IraSeigel

    Can you please describe in as many details as possible how and in what form you get this error?

    What is the exact wording? At what point you get the error?

    Can you post an image of the error?

     

    What version of Acrobat X you have? 10.0.0?

     
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  • Currently Being Moderated
    Apr 5, 2011 2:17 PM   in reply to IraSeigel

    Ira,

     

    It seems to be quite common error.

    I recommend "Search Forums" in the upper right corner for "Could not access network location" and choose the solution that you will be comfortable with.

     

    Good luck

     
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  • Currently Being Moderated
    Apr 5, 2011 4:02 PM   in reply to IraSeigel

    If Norton Anti-virus is installed on your computer, remove it temporarily and try installing again. You can also try the following steps.

     

    1. Click Start, and then click Run.
    2. In the Open box, type regedit, and then click OK.
    3. Locate and then click the following registry key:
      HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ User Shell Folders
    4. In the right pane of Registry Editor, double-click Common Administrative Tools.
    5. In the Value data box , type the following line, and then click OK:
      %ALLUSERSPROFILE%\Start Menu\Programs\Administrative Tools
    6. On the File menu, click Exit to quit Registry Editor.
    7. Restart the computer.

     
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  • Currently Being Moderated
    Apr 6, 2011 1:44 AM   in reply to IraSeigel

    If you can provide an MSI log then it would be quite helpful in isolating the issue. Follow the following steps:

     

    1) Download patch from http://www.adobe.com/support/downloads/thankyou.jsp?ftpID=4982&fileID= 4630 to your "C:\Acrobat_1002\" drive

    2) Click Start, and then click Run. Execute the following command:

         msiexec /p C:\Acrobat_1002\AcrobatSecUpd1002.msp /l*v "C:\Acrobat_1002\Acrobat1002.log" /qb

    3) If installation fails then post the log file "C:\Acrobat1002.log" here.

     

    Also, do you have a 32 bit machine or a 64 bit machine?

     
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