It is great and wonderful that most editors take firewire. Now, how many computers up until the time of my first post came with firewire? Not many. I just bought a mac last fall, that did not come with firewire. So, that statement does not take in the reality of what most people have.
More importantly, it was advertised that CS4 "will take your video" right off the camera. The point being here is convenience. Ann, may have given the best answer yet, that it is faster off the memory card rather then the hook up to the camera. I am used to it now.
Again, the point is what was advertised. If I needed firewire it should have been clearly stated. We live in America and if Adobe does business in America this is not something that should be found out by trail and error after purchase.
Over all I am happy with the product. I am not happy with how this was sold nor am I happy that the comments here stating I should have known or expected. That is what the sales department is for. If I should have known we get back to my first comment. I dont need to do business with Adobe if I should have known because quite frankly I am not a mind reader.
Not all customers are expert video editors. So, we rely on accurate information being told to us to make our decision.
As far as I am concerned this was not an unreasonable question nor expectation. My goal at the time was to be able to take a video and show my customers the video right then and there in a very quick manner. Sure, taking out the card is just a few seconds longer, but having a smooth presentation and only hooking up a wire is much nicer.
At this point I think I will check out other video editing programs and I will be judging them on how much valid information they readily give out.
