I'm installing the TCS3 Upgrade and am getting errors when trying to install Acrobat X. The install stops with an Exit Code 6 error stating we don't have the 64 bit versions installed, then the Acrobat Payload failure. Any suggestions as to how we can get past this?
Thanks,
Will
Exit Code: 6
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 4 error(s), 7 warning(s)
WARNING: The payload: Adobe Photoshop CS5 Core {7DFEBBA4-81E1-425B-BBAA-06E9E5BBD97E} requires a UI parent with following specification:
Family: Photoshop
ProductName: Adobe Photoshop CS5 Core_x64
This parent relationship is not satisfied, because this payload is not present in this session.
WARNING: The payload with AdobeCode: {8E355243-1A34-4EE8-A743-C166E68CF5C0} has recommended dependency on:
WARNING: Family: Adobe Web Suite CS5
WARNING: ProductName: Adobe Media Encoder CS5 X64
WARNING: MinVersion: 0.0.0.0
WARNING: This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
WARNING: Removing this payload from the dependency list.
ERROR: Error 2753.The File 'trialencoder.dll.70DBED24_B579_40CB_AB0B_F1221A3E9EC5' is not marked for installation.
ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation.
MSI Error message: Error 2753.The File 'trialencoder.dll.70DBED24_B579_40CB_AB0B_F1221A3E9EC5' is not marked for installation.
ERROR: The following payload errors were found during install:
ERROR: - Acrobat Professional: Install failed
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