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File Import Error

May 4, 2011 6:14 PM

  Latest reply: hu.renraku, May 27, 2012 11:00 PM
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  • Currently Being Moderated
    Mar 2, 2012 5:30 PM   in reply to Todd_Kopriva

    Hello, Im having the same issue. When i try to import MPG files it doesn't work. I figured it might be the version I have. I got AME as part of the Adobe Creative Suite master collection bundle. does that package support MPG imports? 

     
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    Mar 2, 2012 7:54 PM   in reply to Tyler3650

    Yes, the non-trial Master Collection has the fully featured AME so you'll get MPEG import.

     
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    Mar 2, 2012 9:39 PM   in reply to Rallymax-forum

    Thank you, How do I get it to work? its saying its having a problem decoding it when i try to import.

     
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    Mar 3, 2012 6:30 PM   in reply to Tyler3650

    Install MediaInfo, run it on the video and send us the text output to us.

    That'll give us a clue as to what the source video is. From there we can guess why it won't decode.

     
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    Apr 11, 2012 3:09 AM   in reply to Rallymax-forum

    Hi,

     

    So I got MediaInfo and I ran it, these are the results. Is there no standalone codec out there that I can buy and that would "comply" with Media Encoder ?

     

    Thanks

    Tibi

    mediainfo.jpg

     
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    Apr 11, 2012 9:27 AM   in reply to tibineagu

    Hmmm...

    your file looks fine.

    tibineagu are you on a non-trial version now? As I stated above it won't work for the Trial version.

     

    btw, installing a codec to decode mpeg2 won't help. Adobe uses an internal decoder that wins the vote as to who gets to do the work. So even if you have an mpeg2 decoder codec installed it won't win.

     
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    Apr 12, 2012 3:32 AM   in reply to Rallymax-forum

    I have a licensed version of Flash CS5.5.

     

    So what you're telling me, is that if I don't buy Premiere or some bundle from Adobe that contains the MPEG2 codec, there's nothing I can do ?

     

    That doesn't sound right at all, I mean... Adobe aren't a closed eco-system like Apple, are they ?

     
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    Apr 12, 2012 8:08 AM   in reply to tibineagu

    This is a matter of royalties. Adobe pays a royalty for every installation that supports MPEG2 (as well as formats that use other codecs). So management for each point product that installs AME decides whether to include the full set of formats or only a limited set of non-royalty bearing codecs.

    If you have one of products that installs only the limited set, then there's currently no way to add codecs--short of buying a product or suite with the full set (Premiere Pro, After Effects, Production Premium, and Master Collection). I'll submit a feature request to provide a way for customers with the limited format set to purchase the royalty-bearing codecs.

     
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    May 27, 2012 11:00 PM   in reply to Mark Mapes

    This is bug of AME. I capture sample by eMPIA USB 2.0 Video Devices EM28xx.

    Sample file: https://docs.google.com/open?id=0B2clLm5uvDqTWHdxclRWU29HODA

     

    I have Flash CS5.5. (I can convert other mpeg to flv. Not license problem.)

    Vista x64

     
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