Skip navigation
Costarr628
Costarr628 Calculating status...
Currently Being Moderated

File Import Error

May 4, 2011 6:14 PM

Cannot import MPEG-2 files into AME.

Error message reads "Error while decompressing the source file"

Other formats seem to work OK

4049 Views   23 Replies   Latest reply: hu.renraku, May 27, 2012 11:00 PM
 
Replies
  • Supefan
    Currently Being Moderated
    1. Supefan,
    May 5, 2011 9:44 AM   in reply to Costarr628
    Report

    What platform are you using?

    Where did you get the video file? What are it's characteristics?

    The file might be corrupt. Or you could be missing a codec.

    Are all MPEG-2 files not working for you or just this one?

     
    |
    Mark as:
  • Costarr628
    Currently Being Moderated
    2. Costarr628,
    May 5, 2011 12:27 PM   in reply to Supefan
    Report

    Thanks for responding.

     

    Running W7Pro/64 Bit/ SP1

    Intel I5/760

     

    I've tried MPEG2 files from various sources, but most were rendered with

    Sony Vegas 10 Pro. at NTSC DV 720x480, 29.97fps, .9091 pixel aspect ratio.

     

    It seems as though the software is performing as a trial version, which

    precludes importing any MPEG files. This is new software, but it is properly

    licensed.

     

    I appreciate any feedback you might have, and will gladly provide any other

    info you may need to help me.

     

    Thanks again

    RJS

     
    |
    Mark as:
  • Colin Brougham
    Currently Being Moderated
    3. Colin Brougham,
    May 5, 2011 1:06 PM   in reply to Costarr628
    Report

    What application or bundle did AME come with? MPEG2 encoding and decoding is not available unless you're using Premiere Pro or Production Premium.

     
    |
    Mark as:
  • Supefan
    Currently Being Moderated
    4. Supefan,
    May 5, 2011 1:18 PM   in reply to Costarr628
    Report

    When you import a supported file and try to change the output format through the dropdown, how many options do you have?

    If it's less than let's say 6 to be safe, then it's in trial mode.

     
    |
    Mark as:
  • Costarr628
    Currently Being Moderated
    5. Costarr628,
    May 5, 2011 2:49 PM   in reply to Supefan
    Report

    Plenty of options available. I'm hearing rumors of perhaps one or more

    missing codecs? Any feedback you could provide would be greatly appreciated.

     

    Thanks

    RJS

     
    |
    Mark as:
  • Supefan
    Currently Being Moderated
    6. Supefan,
    May 5, 2011 3:30 PM   in reply to Costarr628
    Report

    In stall this codec pack:

    http://www.codecguide.com/download_k-lite_codec_pack_full.htm

     
    |
    Mark as:
  • Nariman Sodeifi
    Currently Being Moderated
    7. Nariman Sodeifi,
    May 5, 2011 4:04 PM   in reply to Costarr628
    Report

    We really need to know

     

    1. Which version of AME you have.

    2. With which application bundle AME was installed

     

    The codecs you get depends on what parent application installed AME or is on your system.

    If you have AME because you purchased and installed Flash, you get less supported formats compared to if AME was installed via Premiere Pro or one of the Production Premium suite.

     
    |
    Mark as:
  • Costarr628
    Currently Being Moderated
    8. Costarr628,
    May 5, 2011 4:37 PM   in reply to Nariman Sodeifi
    Report

    This is what I thought.

     

    I have Adobe media Encoder CS5

    Version 5.0.0.402 64 Bit

     

    It was bundled with Adobe Flash Professional CS5

    Version 11.0.0.485

     

    If these codecs were not included with my particular version, is it possible

    to add them?

     

    Thanks

    Rick Starr

     
    |
    Mark as:
  • Costarr628
    Currently Being Moderated
    9. Costarr628,
    May 5, 2011 5:51 PM   in reply to Colin Brougham
    Report

    Bummer. I feel a bit let down by Adobe on this. Nowhere in any promo, help

    file, tutorial, or third party manual, is this mentioned. Some might call it

    deceptive.

     
    |
    Mark as:
  • Todd_Kopriva
    Currently Being Moderated
    10. Todd_Kopriva,
    May 7, 2011 1:18 AM   in reply to Costarr628
    Report

    >  I feel a bit let down by Adobe on this. Nowhere in any promo, help

    file, tutorial, or third party manual, is this mentioned. Some might call it

    deceptive.

     

     

    from "File formats supproted for export":

    "Adobe Media Encoder is used both as a standalone application and as a component of Adobe Premiere Pro, After Effects, Flash Professional, Soundbooth, and Encore. The formats that Adobe Media Encoder can export depend on which of these applications are installed. The version of Adobe Media Encoder that is installed with Flash Professional can export to Flash video formats. To export to other video formats, you need the version that comes with the Production Premium or Master Collection edition, or with After Effects or Premiere Pro."

     

    You're right that there isn't a similar note in the Help document for importing. That was an oversight. There's now a comment on that page of the Help document that makes this more clear.

     
    |
    Mark as:
  • Todd_Kopriva
    Currently Being Moderated
    11. Todd_Kopriva,
    May 7, 2011 1:21 AM   in reply to Supefan
    Report

    >

    In stall this codec pack:

    http://www.codecguide.com/download_k-lite_codec_pack_full.htm

     

     

     

     

    That is terrible advice.

     

    That codec pack installs components that are known to interfere with many video applications by displacing functioning codecs with nonfunctioning ones.

     
    |
    Mark as:
  • Alec Baldwin
    4 posts
    Sep 17, 2011
    Currently Being Moderated
    12. Alec Baldwin,
    Oct 26, 2011 8:04 AM   in reply to Costarr628
    Report

    Hi all I had the same problem. If you rename the file wildcard ie .mpg to .avi then import that may work. I have used it a few times.

     
    |
    Mark as:
  • tibineagu
    Currently Being Moderated
    13. tibineagu,
    Oct 28, 2011 7:53 AM   in reply to Costarr628
    Report

    Hi

     

    I'm having the same problem - using a trial version of Media Encoder 5.5 on Win 7 Professional 64bit.

     

    I tried renaming the extension to AVI like Alec Baldwin suggested, and - Media Encoder FINALLY added the file to the queue.

     

    I then configured my encoding options but the encoding failed with the following error:

    error.jpg

     

    So that doesn't work either.

     

    Supefan, I also installed k-lite codec pack for 64 bit and it doesn't work.

     

    Todd_Kopriva - do you have any suggestion as to how we might fix this ?

     
    |
    Mark as:
  • Rallymax-forum
    Currently Being Moderated
    14. Rallymax-forum,
    Nov 11, 2011 11:15 AM   in reply to tibineagu
    Report

    You can't fake out AME that way.

     

    Changing a file extension from AVI to MPG or vice versa might work to get past the quick check for file type support to add it to the queue but as soon as it goes to render or preview it's gonna crash. <...snip... technical reasons ...snip...>

     

    If you want MPEG support (or AVC for that matter) you need to be licensed for it.

    1: The trial doesn't have that license

    2: The Flash bundle doesn't either.

     

    So you have to purchase Premiere Pro or Professional Bundle.

     

    You 're trying to do something you're not licensed for.

     

    Even if you DO manage to hack the importing or exporting to work with codec packs you'll be in license violation of the patent holders if you render to MPEG or AVC so your video will be illegal (in the law sense vs the standards complying sense)

     
    |
    Mark as:
  • Tyler3650
    Currently Being Moderated
    15. Tyler3650,
    Mar 2, 2012 5:30 PM   in reply to Todd_Kopriva
    Report

    Hello, Im having the same issue. When i try to import MPG files it doesn't work. I figured it might be the version I have. I got AME as part of the Adobe Creative Suite master collection bundle. does that package support MPG imports? 

     
    |
    Mark as:
  • Rallymax-forum
    Currently Being Moderated
    16. Rallymax-forum,
    Mar 2, 2012 7:54 PM   in reply to Tyler3650
    Report

    Yes, the non-trial Master Collection has the fully featured AME so you'll get MPEG import.

     
    |
    Mark as:
  • Tyler3650
    Currently Being Moderated
    17. Tyler3650,
    Mar 2, 2012 9:39 PM   in reply to Rallymax-forum
    Report

    Thank you, How do I get it to work? its saying its having a problem decoding it when i try to import.

     
    |
    Mark as:
  • Rallymax-forum
    Currently Being Moderated
    18. Rallymax-forum,
    Mar 3, 2012 6:30 PM   in reply to Tyler3650
    Report

    Install MediaInfo, run it on the video and send us the text output to us.

    That'll give us a clue as to what the source video is. From there we can guess why it won't decode.

     
    |
    Mark as:
  • tibineagu
    Currently Being Moderated
    19. tibineagu,
    Apr 11, 2012 3:09 AM   in reply to Rallymax-forum
    Report

    Hi,

     

    So I got MediaInfo and I ran it, these are the results. Is there no standalone codec out there that I can buy and that would "comply" with Media Encoder ?

     

    Thanks

    Tibi

    mediainfo.jpg

     
    |
    Mark as:
  • Rallymax-forum
    Currently Being Moderated
    20. Rallymax-forum,
    Apr 11, 2012 9:27 AM   in reply to tibineagu
    Report

    Hmmm...

    your file looks fine.

    tibineagu are you on a non-trial version now? As I stated above it won't work for the Trial version.

     

    btw, installing a codec to decode mpeg2 won't help. Adobe uses an internal decoder that wins the vote as to who gets to do the work. So even if you have an mpeg2 decoder codec installed it won't win.

     
    |
    Mark as:
  • tibineagu
    Currently Being Moderated
    21. tibineagu,
    Apr 12, 2012 3:32 AM   in reply to Rallymax-forum
    Report

    I have a licensed version of Flash CS5.5.

     

    So what you're telling me, is that if I don't buy Premiere or some bundle from Adobe that contains the MPEG2 codec, there's nothing I can do ?

     

    That doesn't sound right at all, I mean... Adobe aren't a closed eco-system like Apple, are they ?

     
    |
    Mark as:
  • Mark Mapes
    Currently Being Moderated
    22. Mark Mapes,
    Apr 12, 2012 8:08 AM   in reply to tibineagu
    Report

    This is a matter of royalties. Adobe pays a royalty for every installation that supports MPEG2 (as well as formats that use other codecs). So management for each point product that installs AME decides whether to include the full set of formats or only a limited set of non-royalty bearing codecs.

    If you have one of products that installs only the limited set, then there's currently no way to add codecs--short of buying a product or suite with the full set (Premiere Pro, After Effects, Production Premium, and Master Collection). I'll submit a feature request to provide a way for customers with the limited format set to purchase the royalty-bearing codecs.

     
    |
    Mark as:
  • hu.renraku
    Currently Being Moderated
    23. hu.renraku,
    May 27, 2012 11:00 PM   in reply to Mark Mapes
    Report

    This is bug of AME. I capture sample by eMPIA USB 2.0 Video Devices EM28xx.

    Sample file: https://docs.google.com/open?id=0B2clLm5uvDqTWHdxclRWU29HODA

     

    I have Flash CS5.5. (I can convert other mpeg to flv. Not license problem.)

    Vista x64

     
    |
    Mark as:
Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)