I just upgraded form CS5 to CS5.5 and now I am having serious issues during playback or preview of my .MOV files from my DSLR.
Here is what I have tried - with a test after each step - same results.
Uninstalled CS5.5, run Adobe Cleaner and reinstalled
Updated Firmware on my Nikon D7000 DSLR
Updated my Apple QuickTime CODEC
Added my nVidia 550 Ti to the CUDA Supported List
What does work:
All other files, including my HDV .mt2 files.
Take PP out of GPU and run via software and then render (red to green) I had to force a render though by assigning an effect. With the file raw in the timeline (yellow) I still see the issue. But if I render the file I don't.
Also, even if the timeline is rendered, the source monitor still shows the issue?
One other thing, I have tried other .MOV files. I have stock video from Footage Firm and while it seems fine - these are using a Apple Photo JPEG CODEC instead of the H2.64 CODEC of the Nikon file.
Anyone with thoughts of where I should go next?
As far as I understand, h.264 is just a wrapper, there can be different codecs in different h.264 files. I have been using some AVCHD footage in a project, which I have needed to transcode to h.264 (prores codec). After the transcode, the h,264 footage plays back terribly, LOTS of stuttering. BUT, if I open the clips in Quictime and perform a trim, even just one frame, the clips payback smoothly. I have no explanation for this, so go figure. But this might be the same thing you're experiencing, which might suggest some sort of codec or wrapper ussue. Try the trim and see.
Interesting? Here is some more information.
I did update to the latest Nvidia driver - no change.
Also, I did play with the Mercury Engine a bit... With the ME on, I am seeing the issue in the Footage Firm files as well, just not as bad.
I have the Free Version of QT installed and if I play the file in QT I also get stuttering?
Your issue suggests a lack of horsepower in the CPU. That is, you can play/edit MPEG2 files OK, but MPEG4/AVC files stutter. All flavors of MPEG4/AVC in Pr require a minimum of a quad core CPU, and even with that you'll sometimes get dropped frames. Dual quad core CPUs or a hyper-threaded quad core CPU will go a long way towards improving your DSLR editing experience.
While my system is not brand new I do have the following:
AMD Athlon II x4 640 Quad-Core 3.0ghz
nVidia 550 Ti 1gb ram
7200rpm 64mb cache 2tb drives.
Also - this just started with CS5.5 - CS5 has been awesome till today's upgrade.
Both CS5 and Premiere Elements all run fine.
The other weird issue I found today, is that when I play the files in QuickTime or iTunes - I get the same stuttering issues?
I had a friend of mine with a breand new system running Intel Quad-core i7 920 with 16gb RAM on Solid State Drives (both OS and Scratch). He is having the same issue and he is seeing worse issue with the Footage Firm footage.
This is not a hardware issue...
If anyone is interested, here is a link to the DSLR Test File we are using:
I downloaded the clip and it stutters on my machine as well. I'm running CS5.5 on Windows, i5, 8 GB ram, and GTX 460 (hacked). It's strange, all my T2i footage plays smooth as silk. Were you having trouble with all DSLR footage or just the one clip?
It's all of the clips - I even went back to clips that I have used in other films and they were showing the same issue.
The HD Stock Footage from Footage Firm is also showing the same problems, to the point where the footage is not currently usable.
I have uninstalled 5.5 and reinstalled CS5 and I am not having the problems anymore.
This is definitely an Adobe problem.
As I mentioned in an earilier post, I saw this problem go away if I trimmed a frame of the suspect clips. I just tried this in CS5.5 and it has no effect - the trimmed clips stutter just like the original.
THIS SEEMS TO BE A BUG IN CS5.5!
It would be nice to hear from someone at Adobe about this.
I found a website (http://tinyurl.com/6hfom6c) that had numerous D7000 files to download and non of them would play smoothly. I don't have any experience with Nikon DSLR footage (all my DLSR footage is from Canon cameras). So, I decided to find footage from other Nikon models and I was able to find footage from Nikon's D300S and D5100. Footage from those two models played fine in CS5.5. I'm not sure what is different about the D7000, but the difference may be effecting your Footage Firm clips as well. What codec does the Footage Firm clips use? If I right click on a Canon T2i file in the project window and select "Properties" I get a dialog box like the one below for all the camera clips except the D7000:
When I pull up the clip properties for the D7000 clips, it looks like this:
It's strange that it show such fluctuations in the data rate. I'm not sure why all other DSLR clips show up as MPEG under movie type and there isn't a Data Rate Analysis, but footage from the D7000 shows up as Quicktime for the movie type along with the Data Rate Analysis. Seems like a bug in CS5.5. I don't believe that it is a video card driver problem. I wish someone from Adobe would jump in here. I may start a new thread outlining the details. What does the clip properties look like in CS5?
Confirmed here, changing the file extension allows the clip to be played without any stutter. It works for all of the D7000 clips that I downloaded. Seems like it should be an easy fix for Adobe to allow the files to be played back without having to modify the extension.
This is fricken crazy! I just unloaded CS5, reinstalled CS5.5 and renamed some clips I shot today at a racetrack, and vola, it worked! I really want to thank EVERYONE that has put in so much time on this!
I've been investigating this issue. It is a problem that we know about and are working on. Stay tuned for more on that. In the mean time, use the workaround found here in the forum by changing the file extension to .mpg. It's working for me on Mac, as well.
I noticed that these clips are using High profile versus, say Canon DSLR clips which use Baseline profile. Is that the source of the issue? These do appear to be latching into the QT32Server process, instead of functioning with the native Premiere importers, resulting in the rather abyssmal performance, I assume--changing the extension to MPG forces Premiere to use the MPEG handler instead of the QT handler.
i also have horrible stuttering problems with my canon 60d footage.its so bad you cannot work in PPcs5.5.
i reinstalled PPcs5 lastninght,updated to latest version,imported same files on same computer.......... PP works worlds better!!!!!!!!!!
i can now actually work with my canon files.
so if anyone from adobe is here, if it matters,this is not only a nikon problem its canon as well.
if working strictly with native dslr files,demo cs 5.5 before updating
No, it's actually a Nikon-only problem. Canon files do work and have worked fine--I've been using them since CS5 came out. Something was likely broken with your installation, hence the reason a reinstall "fixed" things.
That's pretty bizarre, but I assure you it's a localized issue. As said, if Canon DSLR clips were causing this issue across the board with CS5 or CS5.5, you'd hear much more about it; I work with them 80% of the time that I'm in Premiere Pro.
I have--on occasion--had weird issues with said files that were resolved by deleting the media cache files created by Premiere Pro when those files were imported. Once I reopened my project, the files worked fine. Sometimes weird things happen where playback will fall back to QuickTime instead of using the native importers; deleting the cache files typically has resolved this.
i wish it were that simple
ive been trying to troubleshoot my problems for the last month nothing seems to help except, going back to PP cs5.
again, this is on the exact same computer with no hardware change.
if i can open dslr file x in PPcs5 edit, scrub, add effects with for the most part no problems at all
then open same exact dslr file x in PPcs5.5 and cannot scrub,edit,add any effect
i would think there is a prob with cs5.5?
also not trying to flame and i know its hard to tell someones emotion via text. sincerly appriciate everyones help
p.s i switced to PP from vegas pro. all files work fine with perfect scrubbing, editing in vegas pro
on the exact same machine. its a bit frustrating
i will update if i make any foward progress
I'd really suggest starting your own thread with as much relevant information as you can muster. Your issue here with the Canon DSLR files is a completely separate issue from the one originally posited in this thread, despite similar symptoms, and it will go a long way toward resolving the problem.
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