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Help! Can't use Text tool in Photoshop CS5

May 12, 2011 9:14 AM

When I launched Photoshop this morning and opened a file containing text and an image, I got the following error message:


"The type layers in this document were rasterized because something prevented the text engine from being initialized."


When I created a new, empty Photoshop document and selected the Text tool, I got this error message:


"Could not complete your request because of a program error."


The Photoshop text tool is useless at the moment. I tried relaunching Photoshop and restarting my computer to no avail.


Nothing has changed in my Photoshop installation except that I recently installed FontExplorer X Pro on this computer and activated the Photoshop CS5 plugin that comes with the program. I have now uninstalled the plugin, but the Photoshop text tool still doesn't work.


Suggestions greatly appreciated. I need access to a fully-functional Photoshop ASAP. Thanks!

  • Currently Being Moderated
    May 13, 2011 7:07 AM   in reply to alansky1

    I am now getting the same errors on one of my computers, I am running an imac which is giving me that error but on my macbook pro i am not getting it. I have the exact same software on each of them. I cant figure out why it is fine on the macbook pro but wont work on the imac. I am running suitcase fusion 3 on both computers. Any help would be appreciated.

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    May 13, 2011 10:15 AM   in reply to alansky1

    I just did a bit of playing around, I managed to get it to work but i had to turn all my fonts in suitcase fusion 3. The problem might actually be the font managers plug ins, right now the only fonts i am using in it are the system fonts. I'm going to explore more when i get a chance but at least its a quick fix for anyone with the same issue.

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