Skip navigation
Currently Being Moderated

Flash Player won't save any Website Storage

May 14, 2011 9:55 PM

I had been having some problems with the flash settings so I uninstalled both the Flash player and the Shockwave player then reinstalled.

But after reinstalling them the Flash player won't save any data after firefox is closed. The only data the Website Storage Settings panel is
showing is stuff from websites I have gone on since reopening my browser. So its empty whenever I restart firefox.

How can I reset the settings? Thanks for any help!

I currently have Flash Player 10.3 on a Windows 7 comp.

Branched to a new discussion.
 
Replies
  • Currently Being Moderated
    May 14, 2011 10:16 PM   in reply to OreaTivona

    Having the same problem also

     
    |
    Mark as:
  • Currently Being Moderated
    May 17, 2011 7:54 PM   in reply to OreaTivona

    Hi Orea, Sorry I couldn't get back to you last night on your thread. The Forum was almost not usable due to the spamming of the many threads.

     

     

    I see you are using Win7 and Flash Player 10.3. What browser version are you using?

     

    There have been some changes with the latest FP 10.3.181.14 and that's what I want to let you know about. Also if you are using IE9, they have made changes as well.

     

     

    Let me know when you can and I'll keep in mind what you have already posted on the other thread.

     

     

    Thanks,

     

    eidnolb

     
    |
    Mark as:
  • Currently Being Moderated
    May 18, 2011 7:13 AM   in reply to OreaTivona

    Hello,

     

    Please  uncheck the checkbox in your browser to delete cookies upon exit.  Starting with 10.3, Flash Player has implemented the Flash Player LSO  clearing feature to remove Flash LSOs (sometimes mistakenly called Flash  cookies) from the browser context. Therefore, if this checkbox is  checked, your Flash Player LSOs (saved games, saved logins) will be  deleted as well.

     

    More info on this feature can be found here:

    http://kb2.adobe.com/cps/901/cpsid_90194.html#main_lso

     

    Thanks,

     

    Stephen

    Flash Player team

     
    |
    Mark as:
  • Currently Being Moderated
    May 18, 2011 7:38 AM   in reply to OreaTivona

    Hi Orea, Thanks. I just posted this to the OP on that other site and am going to give you the same info. Now the part about IE9 and Compatibility view won't apply to you unless you would decide to install IE9. All of the other info does tho. A lot of changes with this FP latest update. I knew about them when you did and have been trying to read all of the info:-)

     

    In addition to Security updates in this 10.3.181.14, there is included a Flash Settings Panel Manager.

     

    Users now have a simpler way to clear local storage from the browser settings interface – similar to how users clear their browser cookies today. Flash Player 10.3 integrates control of local storage with the browser’s privacy settings in Mozilla Firefox 4, Microsoft Internet Explorer 8 and higher, Google Chrome 11 (Available in Chrome Dev Channel), and a future release of Apple Safari.

     

    Flash Player 10.3 provides users with streamlined controls for managing their Flash Player privacy, security and storage settings. Windows, Mac, and Linux users can access the Flash Player Settings Manager directly from the Control Panels or System Preferences on their computers.

     

    When you open the Flash Player icon from the Control Panel, be sure to check each Tab (Storage, etc)

     

    Also under the tab Storage you will find the info on Private Browsing, so be sure to read this info in case you use that.

     

    Let me know if this works; if not then maybe something else needs to be done.

    ********************************************************************* ********************************************************************** *********

    FOR IE9 

    Now one other thing, is that not all websites recognize IE9 yet. So you may need to use the Compatibility Mode for those.

     

    http://windows.microsoft.com/en-US/internet-explorer/products/ie-9/fea tures

     

    Thanks,

     

    eidnolb

     

     

     

     

     

     

     
    |
    Mark as:
  • Currently Being Moderated
    May 18, 2011 3:42 PM   in reply to OreaTivona

    Hi OreaTivona,

     

    Please unselect the option to delete cookies when closing the browser. This will otherwise delete your Flash "cookies" (the correct term is LSO - Local Shared Objects) when you close your browser. As mentioned earlier, this is new in Flash Player 10.3. The Flash Player is now more tightly integrated with browsers due to privacy concerns. This has the effect that if you choose to delete cookies (either manually or on exit of the browser), these LSOs will be removed along with the regular browser cookies.

     

    Thanks,

     

    Stephen

    Flash Player team

     
    |
    Mark as:
  • Currently Being Moderated
    May 18, 2011 4:02 PM   in reply to Stephen Pohl

    I forgot to mention: regarding website storage settings staying at "None":

    Did you click one of the sites in the visited site list?  Until you do that, that slider isn’t controlling anything.  When the swf loads, the default state is for no site to be selected.

     

    When you click a site, the slider changes to the value for that site.  At that point changing the slider changes the value for the selected site.

     

    Thanks,

     

    Stephen

    Flash Player team

     
    |
    Mark as:
  • Currently Being Moderated
    May 18, 2011 4:10 PM   in reply to OreaTivona

    Hi Orea, I'm going to take a look at the Website Storage Setting and see how it may be related with the Flash Player Settings Manager. I think you have everything set correctly with the FPSM and everything is working except the Website Storage Setting. I wonder if another Setting is conflicting with it. I'll do some checking.

     

    Which browser are you using to set the Website Storage Setting Panel?

     

    Now the FF/IE cookies that can be deleted thru the browser would be the ones that FF would delete when closing the browser, and not the LSO cookies that you want saved. That's my opinion.

     

    Before this FP update with the FPSM, I would delete the LSO's individually that had been picked up. I left some that I wanted to keep. I didn't necessarily use the Settings Panel to delete the websites, although I have before. I just deleted the LSO cookies.

    I'm sure more are there now, but haven't had time to check.

     

     

    On the Website Storage Settings Panel, do you have listed the websites that you want to keep? For example I have adobe.com listed and I just clicked on it and then could increase the amount of storage with the slider bar. Now whether I would need to reboot or not, I don't know.

     

    Thanks,

     

    eidnolb

     
    |
    Mark as:
  • Currently Being Moderated
    May 18, 2011 4:18 PM   in reply to OreaTivona

    Hi OreaTivona,

     

    Maybe you missed my earlier post since I posted twice in rather fast succession. The second post will explain why the slider remains at "None".

     

    Thanks,

     

    Stephen

    Flash Player team

     
    |
    Mark as:
  • Currently Being Moderated
    May 18, 2011 5:04 PM   in reply to OreaTivona

    Hi Orea, Now I'm more confused. From what Stephen said(I'll have to read it again) it sounds like when deleting regular cookies that the browser keeps now removes the LSO's that Flash Player keeps? I must be missing something since that wouldn't make sense.

     

    When you had FF set to delete cookies on closing the browser, I understood that to be for the browser cookies and not the LSO.

     

    I thot the Flash Player Settings Manager only applied to the LSO Flash Cookies.

     

    You said:

    The oddest part after finding it 'fixed' is that when I delete a website then close the browser and go there again then close the browser the one that I chose to delete the first time around is  re-deleted.

    Did you mean to say "re-deleted"? Ha-Ha, I'm getting dizzy.

     

     

    Anyway, whatever you did that fixed the issue, that's good!!

     

    Also did you see the post#9? that explained the "none"?

     

     

    Thanks,

     

    eidnolb

     
    |
    Mark as:
  • Currently Being Moderated
    May 18, 2011 6:43 PM   in reply to OreaTivona

    Hi Orea, You said:

    The box for "Clear history when Firefox closes"  also deletes the LSO for the Flash Player. While the other is just for regular internet cookies. I am still not sure why the first time I unclicked it it didn't work and the second time after a reboot it did.

     

    Is this something new in FF? My Dtr uses FF and has it set to remove everything when closing the browser including History, but the LSO's were still there. In fact when I did some research and found the FF addon "Better Privacy" she Installed it to remove the LSO's. I just checked FF and that is #4 in their Top Download list, showing 52,965 weekly downloads.

     

    So I don't know, maybe a change has been made.

     

    On the Website Storage Panel, I go to the Global Settings site and have it set to 10KB. Many websites are listed, but all under the 10KB limit that I set. If any site wants more storage they have to ask when I go to their site. So my storage doesn't change unless I change it. It stays at 10KB.

     

    I think these Settings could be made clearer, especially since IE9 and the latest FP have new procedures that effect them.

     

    We'll just have to try to figure it all out, LOL I just hope by that time they don't make another change:-)

     

    Thanks and at least you were able to make some progress.

     

     

    eidnolb

     
    |
    Mark as:
  • Currently Being Moderated
    May 19, 2011 1:52 PM   in reply to OreaTivona

    Hi Orea, You know more about FF that I do, as I only used it for a short time. I was wondering about the "Better Privacy" too, whether it would no longer be needed. Not sure, since perhaps the older versions of FF might have a need and those that haven't update to FP 10.3.

     

    I'm checking out how IE8 is effected and doing some experimenting:-) If I find out anything "earth shaking", I'll let you know!

     

     

     

    Thanks,

     

     

    eidnolb

     
    |
    Mark as:

More Like This

  • Retrieving data ...

Bookmarked By (0)

Answers + Points = Status

  • 10 points awarded for Correct Answers
  • 5 points awarded for Helpful Answers
  • 10,000+ points
  • 1,001-10,000 points
  • 501-1,000 points
  • 5-500 points