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Katharine Gilbert
Katharine Gilbert
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Installed Nvidia GeForce GTX 285 card and am unable to open PSCS5.

May 29, 2011 10:42 AM

After install with current drives for card PS will not open. I cannot get to preferences to chg. GTU which is checked to unchecked to see if this is the prob. Have ??? Nvidia - no help there as they refer back to Adobe. Checked Adobe Support but no help there that I could find. The Raedon card that I ordered with the MacPro worked fine but needed additional speed in rendering as I work on very lg files. Any help would be greatly appreciated. Let me know what additional info from me is needed. (All Master Suite apps open except PS and InDesign.) Thank you.

306 Views   2 Replies   Latest reply: Katharine Gilbert, May 30, 2011 6:55 AM
 
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  • Chris Cox
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    1. Chris Cox,
    May 29, 2011 8:25 PM   in reply to Katharine Gilbert
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    Why won't Photoshop open?  What behavior are you seeing?

     

    Have you tried resetting the Photoshop preferences?

     
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  • Katharine Gilbert
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    2. Katharine Gilbert,
    May 30, 2011 6:55 AM   in reply to Chris Cox
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    PS stopped at the very beginning of opening- no pref.,etc were read and the spinning ball continued until I force quit PS. After reading another discussion- "Photoshop Crashes" the response from c.pfaffenbichler held the key to getting PS to open. For now all is as it should be. I reset some of the pref. and have not run into any problems. I have not worked on the InDesign prob. but if cannot get it resolved will go to the correct forum for help. Thank you.

     
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