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Problems with Indesign 5.5 (plugins)

Jun 4, 2011 7:59 AM

  Latest reply: meloop, Mar 18, 2014 10:28 AM
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  • Currently Being Moderated
    Dec 23, 2011 2:49 PM   in reply to delacombo

    You can believe it or not believe it but it's been that way since InDesign was released. And PDF is not the answer, IDML is. She needs to export to IDML and you can open that.

     

    Normally that's a pretty lousy workflow but the text engines and major print features are pretty compatible in CS5 and CS5.5.

     

    Bob

     
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  • Currently Being Moderated
    Dec 23, 2011 7:16 PM   in reply to Bob Levine

    Don't read entire posts huh? I said shes out on vacation. Yea we all can afford to upgrade every time adobe compiles a few new tools. No skin off my back, as i'm transitioning us to different tools.

     
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  • Currently Being Moderated
    Dec 24, 2011 3:09 AM   in reply to delacombo

    If you're in dire straits, one of us, including Bob, will be more than happy to convert a file for you, but you need an attitude adjustment. We're all users here, just like you. Vacations are not the cause of the problem, nor are you forced to upgrade at any time. Upgrading is a choice, as is which version of InDesign you use for any particular project. Every version of InDesign released to date is able to co-exist with every other version on the same system so you needn't remove older versions when upgrading. Thr only thing you cannot do is install regional localizations, like the ME or CE version, on the same machine with the same generation of another localization -- you can't have both both US and ME versions of CS5.5, but you can have CS5 and CS5.5 in any combination you like on the same sytem.

     
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  • Currently Being Moderated
    Dec 24, 2011 2:42 PM   in reply to guido.bissig

    But, guys, you are sounding like Adobe apologists here.  Be reasonable.  What is so wrong with asking Adobe to provide us with an option in the save dialogue (and/or the package dialogue) to select an InDesign version to 'make compatible' with?  They manage to do it in Illustrator.  The current workflow – backsaving via IDML, opening in CS4 and checking nothing has gone awry, backsaving via INX, opening it in CS3 to make sure nothing has gone awry – before packaging up in CS3 for a printer is just a total pain in the backside.

     
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  • Currently Being Moderated
    Dec 24, 2011 2:52 PM   in reply to sibyuk

    There are technical reasons why that is not possible. The export path, while a pain, is the only option that is doable while keeping the cost of the software low enough for users to afford it. Would you like to pay perhaps ten times more to have a save as button instead of an export? I know most user would not and most users don't need the back saving features at all.

     

    I't pretty hard to believe that iin most files moving from CS5 to CS3 would not result in real problems for printing. The text engines are different enough int he versions that your text is virtually guaranteed to reflow someplace, and of course if you accidentally use any features that were introduced after CS3, those will be lost completely. What you are doing is a disaster waiting to happen. If your printers cannot handle files later than CS3 and won't take PDF (for which version of ID is completely irrelevant), you really need to work in CS3.

     
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  • John Hawkinson
    5,572 posts
    Jun 25, 2009
    Currently Being Moderated
    Dec 24, 2011 4:30 PM   in reply to sibyuk

    But, guys, you are sounding like Adobe apologists here.  Be reasonable. 

    You're right, we do.

     

    On behalf of everyone here, sorry about that. Merry Christmas!

     

    I'm afraid it is the result of being stuck answering the same question over and over from many people with increasing levels of hystrionics about it. InDesign Engineering has made its choice and is going to stick with it, so we all get to live with it. It's just the way it is.

     

    Just a reminder, a viable solution for those in dire straits is to install the trial version of CS5.5.

     
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  • Currently Being Moderated
    Dec 24, 2011 4:36 PM   in reply to Peter Spier

    My "attitude" came from reading the replies here. Just say you understand and stop replying worth your own attitude. It comes of as a bad representation of what you think your trying too convey and add you can see, fuels the frustrated like myself.

     
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  • Currently Being Moderated
    Dec 24, 2011 5:01 PM   in reply to delacombo

    I guess, then,. that you don't want anyone to help you. That's fine.

     

    Happy holidays.

     
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  • Currently Being Moderated
    Jan 18, 2012 6:46 AM   in reply to Bob Levine

    I am having this same problem:

    It gave me an error message:

     

    "The document "XYZ.indd" uses one or more
    plug-ins which are not currently available on your system. Do you want
    to open anyway?"

     

    SHAREDCONTENT.RPLN

     

    Then refused to open anyway, saying it was missing these plugins:

     


    FormField.InDesignPlugin
    XML.InDesignPlugin
    Generic Page Item.InDesignPlugin
    Text.InDesignPlugin
    Dynamic.Documents.inDesignPlugin
    Hyperlinks.IndesignPlugin
    Document Framework.InDesignPlugin
    Graphics.InDesignPlugin

     

     

    But I am using InDesign 5, created the file using InDesign 5, have never had 5.5 on my computer, and no one else has opened this file except for me (it is saved on my computer and no one else has access to it), so it wasn't opened or saved in 5.5 ever.  Help!

     
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  • Currently Being Moderated
    Jan 18, 2012 6:52 AM   in reply to PollyPockets

    All evidence is to the contrary. If you’d like to email me the file I’ll take a look.

     

     

     

    Zip it first and do not include links or fonts.

     

     

     

    Bob (bob AT theindesignguy DOT com)

     
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  • Currently Being Moderated
    Jan 18, 2012 7:03 AM   in reply to PollyPockets

    It's pretty much impossible that the file wasn't saved in version 7.5.

     

    You can try opening in a text editor like Notepad on Windows or Text edit on Mac. If you scroll down theough the file, the first part is pretty much unreadable, but you should come to a section that starts to look at least somewhat readable and somewhere in the first few lines of that section you should see an @ symbol followed by the version number, 7.0.something or 7.5.something and that will tell you.

     
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  • Currently Being Moderated
    Jan 18, 2012 7:47 AM   in reply to Peter Spier

    Got the file. It was opened with and saved by InDesign CS5.5 on September 21.

     

     

     

    I’ll send the OP an IDML file.

     

     

     

    Bob

     
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  • Currently Being Moderated
    Jan 18, 2012 7:48 AM   in reply to Peter Spier

    One more tidbit.

     

     

     

    This file was never a CS5 file…it was a CS3 (version 5) file.

     

     

     

    Bob

     
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  • Currently Being Moderated
    Jan 18, 2012 7:59 AM   in reply to Bob Levine

    Thanks so much for your help! I just realized what happened. My company was upgrading me from CS3 to CS5 in the fall, and I downloaded the trial version of InDesign from Adobe (which must have been 5.5) so I could check out the new version while waiting for them to get their act together. Clearly, this is the file I chose to work on at that time. Now the mystery is, why did they only upgrade me to 5.0 instead of 5.5 since it obviously was available at that time?? Sigh.

    I really appreciate your help, Bob and Peter.

    Thanks!

    Polly

     
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  • Currently Being Moderated
    Feb 2, 2012 2:06 PM   in reply to guido.bissig

    so i just came across the same problem with a partner company we work with. they have macs and we have pc's. we both are on cs5.0 version and their indesign files produce the same exact errors as described in the original post. is there a work around with this or not? i have dealt with other companies that use macs and we never had problems with the indesign files.

     

    thanks!

     
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  • Currently Being Moderated
    Feb 2, 2012 2:12 PM   in reply to norway_bob

    One more time...

     

    If you get the please upgrade your plugins error you are trying to open a file that was saved in a newer version than the one you are using. NOTHING else causes this error. InDesign files are essentially platform agnostic except for fonts.

     

    CS5.5 is NOT the same as CS5, and is not backward compatible. CS5 is NOT the same as version 5, which is also known as CS3.

     

    Ask whover sent you the file to export to .idml and send you that, and if you really have CS5 and not CS3 it should open.

     
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  • Currently Being Moderated
    Feb 2, 2012 2:13 PM   in reply to norway_bob

    And you have the same answer....they're not CS5 files, they're CS5.5 files.

     

    This is not a Mac/Windows issue.

     

    Bob

     
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  • Currently Being Moderated
    Feb 2, 2012 2:37 PM   in reply to Bob Levine

    Hey Bob... I'm not sure if your over taxed now at this point and saving files backwards for people but Im hoping to have the same...I have 5 files and my client is kinda hoping to get some proofs soon.

     

    Any help would be great. I could share a dropbox folder also.

     

    Doug

    HarringtonCreative

     
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  • Currently Being Moderated
    Feb 2, 2012 3:29 PM   in reply to Peter Spier

    that's what i thought, but they sent me a screenshot of their version and its 7.0.4 just like mine.

     
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  • Currently Being Moderated
    Feb 2, 2012 3:40 PM   in reply to norway_bob

    I bet they can't open that file with version 7.0.4 either. Invariably it turns out someone had CS5.5 on some other machine and played with the file, then forgot that they had done so.

     
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  • Currently Being Moderated
    Feb 2, 2012 4:19 PM   in reply to Peter Spier

    they open it fine, they're the ones that created it. its just strange to me.

     

    these are the windows that pop up when i try to open them:

     

    "Missing Plug-Ins" Window:

    SharedContent.InDesignPlugin

     

     

    "Cannot Open File" Window:

     

    TEXT.RPLN

    GENERIC PAGE ITEM.RPLN

    GRAPHICS.RPLN

    XML.RPLN

    HYPERLINKS.RPLN

    FORMFIELD.RPLN

    DOCUMENT FRAMEWORK.RPLN

    DYNAMICDOCUMENTS.RPLN

     
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  • Currently Being Moderated
    Feb 2, 2012 4:43 PM   in reply to norway_bob

    Seriously, ask the person who showed you that screenshot to verify that they can open the file.

     
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  • Currently Being Moderated
    Feb 2, 2012 4:53 PM   in reply to norway_bob

    It’s a 5.5 file.

     

     

     

    Bob

     
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  • Currently Being Moderated
    Feb 2, 2012 4:55 PM   in reply to Bob Levine

    Did he send it to you for verification, or are you just stating the obvious?

     
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  • Currently Being Moderated
    Feb 2, 2012 5:44 PM   in reply to Peter Spier

    Just stating the obvious.

     

     

     

    Bob

     
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  • Currently Being Moderated
    Feb 3, 2012 8:37 AM   in reply to John Hawkinson

    John Hawkinson wrote:  Just a reminder, a viable solution for those in dire straits is to install the trial version of CS5.5.

     

    Beautiful - thanks, John. I couldn't contact the person who had originally saved the file I can't open, and didn't realize this was a viable solution until I read that, so I'm downloading and installing it now. CHEERS! 

     
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  • Currently Being Moderated
    Feb 6, 2012 5:24 AM   in reply to guido.bissig

    I was just remnded that Jongware wrote a script that anyone with CS4 or later can use (and it may also work in CS3) that will tell you definitively what version of ID was used to save any file.

    See Adobe Forums: [Ann] Identify Your InDesign File

     
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  • Currently Being Moderated
    May 30, 2012 3:21 AM   in reply to Bob Levine

    Bob

     

    I know you are probably sick of this topic by now - I just need to verify that the issue runs one way.  The organization I work for clearly has CS5 and 5.5 - My desktop must be running 5.5 and my laptop 5.

     

    If I create on the 5 version the 5.5 shouldn't have a problem opening?  Or do I need to export from 5 in a similar fashion to be accessed by 5.5.

     

    Thanks.

     
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  • Currently Being Moderated
    May 30, 2012 4:48 AM   in reply to Wiltonhouse

    Wiltonhouse, we never get sick of this topic! It's one of the perks that come with every new InDesign version, and I find it quite amusing to read how upset and personally offended people can get about something as simple as "a new version" (And that every 18 months!)

     

    Opening older documents into a newer version should theoretically be fine -- "theoretically", because the greater the distance between the two versions, the more susceptible to random problems this seems to be. In your case, 5 to 5.5, you should be totally 99.99% fine.

     

    In case of doubt: if you find anything suspicious, anything at all in this file in CS5.5, export to IDML and open that instead. That's a way to make sure the file gets re-built from scratch, and usually sorts out problems right away.

     

    And remember that this indeed is a one-way street, as far as the native InDesign document is concerned. You will not be able to open your freshly edited document on your laptop. If you suspect you might need this, Think Ahead and save a copy of the file as IDML as well. As long as you are not using any of the new features that were introduced in CS5.5 (uh -- can't think of one right away), that ought to work.

     
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  • Currently Being Moderated
    May 30, 2012 6:14 AM   in reply to [Jongware]

    Thanks!

     

     

     

    I was more offended and frustrated with myself for spinning my wheels thinking Dropbox had somehow added plugins and was looking to fix that before I hit the forums to find the answer.

     

     

     

    Truly a grrrrr morning with not enough coffee.

     
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  • Currently Being Moderated
    Jun 3, 2012 11:39 AM   in reply to PollyPockets

    This is totally nuts. I also face the same issue. They should have said that InDesign files are not backward compatible. Instead of telling me that some plugin is missing, Adobe should have simply said file version incompatible. This is Crazy Insane.

     
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  • Currently Being Moderated
    Jun 3, 2012 11:47 AM   in reply to Lian Tombing

    You must be a newish user. This is the same stupid and misleading (but apparently technically correct based on how ID checks versioning) error message that's been used for at least the last 4 versions. I think the error message has finally been changed in CS6, but since there are so far no CS6.5 file available you won't see it for awhile.

     
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  • John Hawkinson
    5,572 posts
    Jun 25, 2009
    Currently Being Moderated
    Jun 3, 2012 11:54 AM   in reply to Peter Spier

    I think the error message has finally been changed in CS6, but since there are so far no CS6.5 file available you won't see it for awhile.

    Actually, the maintenance release of CS5.5 (7.5.3.333) last month backported this fix. So you'll see this opening a CS6 file in the current update of CS5.5:

    Screen Shot 2012-06-03 at 14.52.53 .png

     
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  • Currently Being Moderated
    Jun 4, 2012 6:58 AM   in reply to Peter Spier

    Actually have been using the product back from when it was Pagemaker – but was the solo user in the office until this year so this is the first time I have encountered any issues.  But now I know!

     
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  • Currently Being Moderated
    Jun 4, 2012 7:07 AM   in reply to Wiltonhouse

    InDesign was never Pagemaker.

     

     

     

    Bob

     
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  • Currently Being Moderated
    Jun 4, 2012 7:10 AM   in reply to Bob Levine

    I stand corrected – I started on Pagemaker and moved to InDesign which would still open pagemaker.

     
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  • Currently Being Moderated
    Jun 4, 2012 7:16 AM   in reply to Wiltonhouse

    Wiltonhouse wrote:

     

    Actually have been using the product back from when it was Pagemaker – but was the solo user in the office until this year so this is the first time I have encountered any issues.  But now I know!

    My comment about being a newish user was directed at Lian Tombing, but your comment about being a solo user makes some sense. If you never open a file provided by someone else the odds that you'll ever see a file saved in a newer version than you have installed are a lot smaller.

     
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  • Currently Being Moderated
    Jun 4, 2012 11:18 AM   in reply to Peter Spier

    Well, I have been using InDesign since the CS2 days. But was not catching

    up with the versions. Exporting it to IDML file solves our problem

     
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  • Currently Being Moderated
    Jun 4, 2012 12:11 PM   in reply to Lian Tombing

    Certainly didn't mean to offend anyone (and the smiley was supposed to make that clear). My apologies for any misunderstandings.

     
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  • Currently Being Moderated
    Jun 4, 2012 12:25 PM   in reply to Peter Spier

    It’s all good here! No offense taken.

     
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