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Same issue.

Also, takes muuuuuch longer than it used to to load new articles, mainly with video links.

Would it be possible for you to send me the following file:  /Library/Logs/Adobe/Installers/Digital Publishing 1.1.0.337 06-13-2011.log.gz  (of course I'm assuming you are working on a mac)?

thanks,

Frank

I only found 1.0.1 logs on my system.

Hi Frank, thanks...

Yes, occasionally I get this on the iPad viewer.

However the most significant outage for me right now is that the acrobat.com itself does not display a folio's content when I double click on it. The grid views or thumbnail views never load. The bottom right corner displays a progress wheel for a while, then it stops, but the folios themselves never display. The articles are still visible in the panel view within Indesign CS5.5. Tested on both Safari and Firefox on 2 different iMacs. I also upgraded to a paid version of acrobat.com to test this with 2 or 3 new folios. This all was working fine 2 days ago.

I am VERY confused, and I have been in DPS pre-release for a year now.

"You will not be able to open folios directly from acrobat.com anymore"????

What then is the purpose of acrobat.com?

I thought the whole point of the acrobat.com workflow was for designers  to design, arrange, label, prepare and test content and work with folios, and then to hand this work off for  publishers who subscribe to DPS to actually publish these folios  commercially.

How can I, as a designer working with the DPS tools, organize a folio without being able to open it in acrobat.com? How can I test articles and an issue's navigation on my iPad without managing it on acrobat.com? How can I test HTML content without being able to arrange a folio and related articles? And why was this working 2 days ago?

Are you saying that using acrobat.com is ONLY meant for DPS subscribers now? What's the difference between my acrobat.com workspaces, which I just paid for, and https://digitalpublishing.acrobat.com/?

@Bob B. I always appreciate your clarifications!  This helps clear up the situation.

I understand about the accidental backdoor being closed, the impact of this should be low once the folio builder panel can re-order the articles in a folio, producing and testing folios via acrobat.com should work fine.

To rearrange articles in the meantime, what I did is to delete all articles and re-import them in the sequence needed. I didn't think of the sidecar.xml import method for drop12 and assume I missed that in the documentation somewhere, my bad. I used it in drop 8,9 etc.

Perhaps a heads up sticky post in the forum from the relevant folks outlining the fact that the folio producer editor function was only accidentally available and about to be shut down may have eased some folks consternation at the apparent "outage" since Monday. Today's subsequent announcements from others were rather curt and short of detail, but I feel more at ease now that you've explained what happened with a little context. Thanks again...

Hello Bob:

I'm able to login to https://digitalpublishing.acrobat.com/  and I can see the Folio Producer link (under the Analytics) but it is shown grayed out, that means, I'm not able to access it and edit my articles netiher sort them... I have already created my publications using the Folio Producer for InDesign CS5 and share it with some other people so they can download it on the Adobe Content Viewer on the iPad..

How can I enable this link to perform these required tasks?

Hello Bob:

Yes, because when I login, I'm able to watch the DPS sections (Services and Help) but the options are disabled, Onminute, Folio Producer... I am only able to click on the Download Updates section.

Leo