Adobe's history of making updaters that work has never been that good.

When Macromedia owned Fireworks and Dreamweaver, their updaters ALWaYS WORKED.

Adobe seems to blame their customers when something doesn't wor, when it is they who should to taking the blame>

Quality control seems to be non existent at Adobe>

The only updaters we seem to continuously have trouble with is Adobe, never Apple, Corel, even Quark does a better job and making updaters that work.

have tried everything mentioned in this thread and nothin works.

ADOBE FIX YOU UPDATERS, If you can't then hire an outside vendor to do it correctly

Hello everyone,

     Sorry to note that you are facing problems while updating patch for Fireworks. Could you provide the log files associated with the installer, so that we can analyze the issue? The installer logs are available at the following location:

• On Mac: /Library/Logs/Adobe/Installers/Adobe Fireworks CS5 11.0.1  <date>.log.gz
• On Windows XP: <installdrive>:\Program Files\CommonFiles\Adobe\Installers\Adobe Fireworks CS5 11.0.1  <date>.log.gz
• On Windows Vista / Windows 7: <installdrive>:\Program Files (x86)\CommonFiles\Adobe\Installers\Adobe Fireworks CS5 11.0.1   <date>.log.gz (64-bit Operating system)

                                                       <installdrive>:\Program Files\CommonFiles\Adobe\Installers\Adobe Fireworks CS5 11.0.1   <date>.log.gz (32-bit                    Operating system)

In case of reinstallation, you need not reinstall whole Creative Suite, you can reinstall only Adobe Fireworks and check whether the Update works fine.

Thanks,

FW Team

Yes, Paolo. I agree with that. Uninstalling/Reinstalling entire CS is not an optimum solution.

Is it possible for you to share the log files with me? It is present at the following location: /Library/Logs/Adobe/Installers/Adobe Fireworks CS5 11.0.1  <date>.log.gz.

Pri Herur,

I could not find a specific log for Fireworks, nor in the /Library/ or in ~/Library/ path. What I could find was an Adobe Setup Error.log.gz file, with the same date and time of the latest effort of updating the app. Please find it in your personal mail.

Best regards,

Paolo

Please! Does anyone know why Adobe continues failing? It's getting very worrying when you depend on their software.

Hello everyone,

     We regret the inconvenience caused by this update. We are working towards fixing this issue.

Thanks,

FW Team

Oh well... still not working. I tried the extension uninstall and the downloadable update. Couldn't locate the log file as described. Sorry, but I just can't bring myself to do the full reinstall. This is like a bad sitcom episode.

It's a bit of a shame, since I use Fireworks every day for all my web graphics. But it seems to be working fine so I'm not going to worry about it. Perhaps the solution is to turn off the Adobe Update alert in my menu bar. Yes... that fixed it.

I'm having this problem as well, and have tried all the steps mentioned above, including re-installing Fireworks.  No luck.

It's funny: I have dozens of applications that update themselves all the time, most of them costing well under $50. Some of them are very full-featured apps. I only have this kind of problem with software from the Big Vendors: like Adobe, Microsoft.

i mabye got this wrong, i uninstalled the air extension of fireworks trough the extension manager. but i am unable to find these files again , nor do i find this special folder as described here and on this page - http://blogs.adobe.com/sarthak/2011/06/resolution-for-fireworks-cs5-ve rsion-11-0-1-update-fail.html

trying to reinstall of the extension /Library/Application Support/Adobe/Fireworks CS5/Preinstall/REMOVED/AIR Export using Extension Manager CS5 is not possible because i simply cant find this folder on my mac system

google search and forum search dont give me answers, so how do i fix this?

Nope:

Still get this.

Adobe Fireworks CS5 11.0.2

Adobe Fireworks CS5 has been moved or deleted improperly. Please launch or reinstall the application to update the location and try again. To remove the product from the system, please uninstall product using the aliases under "/Applications/Utilities/Adobe Installers". Error Code: U44M2P29

I'm not being obstinate here  … but I have never moved anything.

The folders are exactly where the installer put them in my Applications folder.

I get this alot with Adobe products. (mainly Soundbooth, Fireworks and InDesign).

Soundbooth has NEVER worked in CS4 or CS5 for me and I have had two different laptops (the one I'm on being the newest model).

This weekend I will uninstall EVERYTHING (again) in the CS5 Adobe Creative MasterSuite and do a reinstall.

Then I will let the updater do it's thing.

I don't understand why it thinks I have moved the software.

There is no other place I would put it.

Tried updating again via the Adobe Automatic Updater but still getting the same error--any insights yet?

I emailed the latest log file (8/16) to Dominic Michael. Is it workable? I haven't heard any updates.

I uninstalled Fireworks CS5 and reinstalled. When I ran, the 11.0.2 update, I got the same installation error. (I will email the log installation file to you directly.) Was I supposed to uninstall the entire CS5 package or just Fireworks?

Have you been able to diagnose my latest log installation file?

I tried running the automatic updater again today, but it failed. I emailed the latest installation logs to Dominic Michael.