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lfdiaz
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Unable to Remove plug-in using Extension Manager

Jun 17, 2011 5:06 AM

I have installed my plug-ins into InDesign CS5 using the Extension Manager CS5, the installation is successful. When I select my plug-in entry in the list of installed plug-ins and then click on the Remove button, the Extension Manager displays a progress bar and the line disappears from the list but the plug-in sits there in the Plug-Ins folder untouched!

 

What's going on? How do I make sure that the plug-in is removed/uninstalled? Is there a log file for errors from the Extension Manager?

 

Thanks a lot.

2554 Views   11 Replies   Latest reply: XRX_ID_user, Nov 30, 2011 2:31 PM
 
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  • Carl Sun
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    1. Carl Sun,
    Aug 2, 2011 12:14 AM   in reply to lfdiaz
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    Which extension are you removing? Extension Manager doesn't really remove some extensions (plug-ins) if special attribute is specified in extension. This feature is used to support multi-user environment.

     
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  • XRX_ID_user
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    2. XRX_ID_user,
    Nov 21, 2011 4:51 PM   in reply to Carl Sun
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    How does one remove an extension for any and all users on a system?

     
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  • Carl Sun
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    3. Carl Sun,
    Nov 21, 2011 5:09 PM   in reply to XRX_ID_user
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    If you remove an ordinary extension from Extension Manager, it will be removed for all users on a system. But for InDesign extension, if plugin-manager-type="all-users" or plugin-manager-type="current-user" is specified in its mxi file, Extension Manager will not really remove it from system, instead Extension Manager adds an entry to PlugInConfig.txt of InDesign so that InDesign will not load this extension at runtime.

     
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  • XRX_ID_user
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    4. XRX_ID_user,
    Nov 29, 2011 4:35 PM   in reply to Carl Sun
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    Is there a way to really remove the plugin and associated resource files, such that neither InDesign or the Extension Manager have any memory of them?  Is there a reason InDesign extensions are not 'ordinary' and don't get removed for all users?

     
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  • Carl Sun
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    5. Carl Sun,
    Nov 29, 2011 4:44 PM   in reply to XRX_ID_user
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    Is your extension a mxp file or zxp file? Does it contain plugin-manager-type attribute? If No, could you please provide this extension so that I can check it?

     
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  • lfdiaz
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    6. lfdiaz,
    Nov 29, 2011 4:59 PM   in reply to Carl Sun
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    It's an zxp file. I create it using this mxi file:

    <?xml version="1.0" encoding="UTF-8"?>

    <macromedia-extension

        name="PageProduction"

        version="4.2.0.13"

        type="object"

        locked="false"

        pkgtype="zxp"

        plugin-manager-type="all-users"

        enabled-for-enabled-all="true">

     

        <author name="My company name, Inc." />

     

        <products>

            <product name="InDesign" version="7" primary="true" required="true" platform="mac" />

        </products>

     

        <description>

            <![CDATA[this plug-in does some stuff]]>

        </description>

     

              <ui-access>

                        <![CDATA[<br>This plug-in can be accessed from the <b>menu name here</b> menu]]>

              </ui-access>

     

        <files>

            <file source="build/release/PageProduction.InDesignPlugin"

                                  destination="$indesign/Plug-Ins/PageProduction"

                                  platform="mac"

                                  file-type="plugin" shared="true" />

            <file source="build/release/PageProductionUI.InDesignPlugin"

                                  destination="$indesign/Plug-Ins/PageProduction"

                                  platform="mac"

                                  file-type="plugin" />

            <file source="Installer/SupportFiles"

                                  destination="$indesign/Plug-Ins/PageProduction"

                                  platform="mac"

                                  file-type="ordinary" />

       </files>

       

    </macromedia-extension>

     
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  • XRX_ID_user
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    7. XRX_ID_user,
    Nov 29, 2011 5:01 PM   in reply to Carl Sun
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    It is a zxp file, and it does contain a plugin-manager-type attribute.

     
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  • Carl Sun
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    8. Carl Sun,
    Nov 29, 2011 5:05 PM   in reply to lfdiaz
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    You can simply remove plugin-manager-type="all-users" and enabled-for-enabled-all="true" from the mxi file then re-create this extension.

     
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  • lfdiaz
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    9. lfdiaz,
    Nov 29, 2011 5:14 PM   in reply to Carl Sun
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    That works!

     

     

    Thanks a lot Carl.

     
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  • Carl Sun
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    10. Carl Sun,
    Nov 29, 2011 5:16 PM   in reply to XRX_ID_user
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    If you are the developer of this extension, you can remove plugin-manager-type attribute, then it will be an ordinary extension and can be really removed from machine. If you cannot modify this extension, Extension Manager doesn't provide a way to really remove it, this behavior is as per requirement of InDesign team.

     
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  • XRX_ID_user
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    11. XRX_ID_user,
    Nov 30, 2011 2:31 PM   in reply to Carl Sun
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    It works for me, too!

     

    I would ask that someone update the documentation to help future users.

     

    Thanks for the quick answers.

     
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