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IshaniSharma
Currently Being Moderated

My mozilla crash when youtube flash ads play

Jun 21, 2011 4:12 AM

I was just wondering that its that only me or someone also also getting Crash error while trying to access youtube home page that shows big flash ads on header. That cause the problem with browser.

 

Do i need to install any flash support plugin?

Though i have update my flash player and even i reinstall mozilla but the problem still there.

 

Please anyone can guide me.

 

Regards

 
Replies
  • Currently Being Moderated
    Jun 21, 2011 11:55 AM   in reply to IshaniSharma

    Hello,

     

     

    Necessary Information for Assistance

    1. Operating System 32bit or 64bit
    2. Browsers Used and Version numbers
    3. Go to www.adobe.com/software/flash/about     Adobe will tell you if Flash Player is installed and what version
    Use each browser for this. Can you see the Flash Player logo(Red F) animate(spin)?
    4. Do you use any adblock or Flash blocking application?

    5. If you use Internet Explorer, go to Tools, Manage addons and look for Shockwave Flash Object. Is it Installed and Enabled? It needs to be.

    6. If you use Firefox or any other non-IE browser, look in the Plugins and find Shockwave Flash Plugin. Is it Installed and Enabled?

     

     

     

    Thanks,

     

     

    eidnolb

     
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  • Chris Campbell
    9,456 posts
    May 4, 2010
    Currently Being Moderated
    Jun 21, 2011 5:33 PM   in reply to eidnolb

    Hi,

    In addition to what eidnolb requested, could you take a look at the following posts?  Getting this information will help us diagnose the crash further.

     

    How to report a crash with Flash Player

    Finding crash logs for Mozilla Firefox

     

    Thanks,

    Chris

     
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