Skip navigation

LiveCycle Output

NateAtREIS1

Currently Being Moderated

Anyone seen this Output error before?

Jun 21, 2011 8:14 AM

Has anyone ever seen this Output error before? I'm not sure where to start debugging:

SoapFault exception: [soapenv:Server.generalException] com.adobe.livecycle.assembler.client.ProcessingException: ALC-ASM-S00-002: Failed to execute the DDX - error messages provided. Caused by: java.lang.StringIndexOutOfBoundsException: String index out of range: -2;

Here is the DDX:

<?xml version="1.0" encoding="UTF-8"?>
<DDX xmlns="http://ns.adobe.com/DDX/1.0/">
<PDF result="merged">

<PDF source="file:///u01/app/adobe/livecycle9/repository/UltraForms/Test/g etfile.pdf" />

<PDF source="http://formsapp3.dmz.far.org/public/getfile/?file_id=405819|2281536" />

<PDF source="http://help.adobe.com/en_US/livecycle/9.0/ddxRef.pdf" />

</PDF>
</DDX>

The first and third PDFs are fine. For some reason the second file causes the error. I can go straight to the URL and the PDF renders fine.

Any ideas?

- Nathan Dawson

776 Views 4 Replies Latest reply: NateAtREIS1, Jun 21, 2011 2:14 PM

Replies

Currently Being Moderated

1. Kevin Cavallo,

Jun 21, 2011 1:26 PM in reply to NateAtREIS1

Report

Just a stab in the dark - the XML parser that interprets the DDX does not like certain reserved characters in file specifications ("[" is one that has caused me trouble in the past). Can you reformat the URL and remove the question mark and pipe characters as a test? For a true test of this, you would need to have the same file on the same server, but have a friendlier URL to access it.

|
Mark as:
Currently Being Moderated

2. Kevin Cavallo,

Jun 21, 2011 1:33 PM in reply to Kevin Cavallo

Report

Just had another thought: try URLEncoding it:

<PDF source="http%3A%2F%2Fformsapp3.dmz.far.org%2Fpublic%2Fgetfile%2F%3Ffi le_id%3D405819%7C2281536" />

|
Mark as:
Currently Being Moderated

3. NateAtREIS1,

Jun 21, 2011 2:14 PM in reply to Kevin Cavallo

Report

So I changed that URL to not have any funky characters:

http://formsapp3.dmz.far.org/public/getfile/file_id/405819/folder_id/2 281536/

but for some reason I'm still getting that error. Going to the URL directly renders the PDF correctly.

Not sure what to try next.

- Nathan Dawson

|
Mark as:
Currently Being Moderated

4. Chuck Myers (Adobe),

Jun 21, 2011 2:22 PM in reply to NateAtREIS1

Report

I'd try the following things:
Try to determine if the problem is the filename or the file. Try using another simple file in place of the one that you have today, under the same name. Or change to a simple file at a simple name.
Check the PDF file to see if it contains errors. You can do this with the preflight tools in Acrobat.
At some point, you may want to consider opening a support case for this.

|
Mark as:

Forum guidelines

Answers + Points = Status

10 points awarded for Correct Answers
5 points awarded for Helpful Answers
10,000+ points
1,001-10,000 points
501-1,000 points
5-500 points