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"Could not complete your request because of a program error" when opening a PSD

Mar 1, 2013 4:52 PM

Second week in a row posting on here with a problem. I am trying to open a few PSD files I had saved last Friday in Photoshop CS 5.1 64 Bit and am receiving the following error message:


Could not complete your request because of a program error.


I have searched the internet for different solutions and tried each of them. I've restarted several times, I cleared the preferences (holding shift+control+alt when starting the program) about 5 or 6 times now, and I am saving the files locally to my hard drive, not to an external network drive.


I am using a brand new Windows 7 Professional with a clean installation of Adobe Design Premium CS5.5 that I started using last Monday. Please let me know what I can do to fix this issue. Just reinstall Photoshop?


EDIT: I would like to just note that I have reinstalled Photoshop and am still receiving the error message.


Message was edited by: TimothyWhalin


Message title was edited by: Brett N


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