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MacMark One
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Cannot print from InDesign v3.0.1 on Mac Pro

Jun 27, 2011 3:11 PM

I am attempting to print from InDesign v3.0.1 to a new Epson R3000 printer. Last week the connection and prints were fine. Now, when I select the "Print" dialog box, Indesign crashes.  Is there possibly a conflict between my older InDesign and running OSX v10.6.8 on a Mac Pro?  I re-installed InDesign and also re-installed the Epson print driver, with no luck.  Since I originally bought InDesign as part of the Creative Suite package, the "upgrade" cost to either the latest CS package, or stand alone ID, is $599.00.  Adobe sales told me my CS package serial number would not work with the $119 ID stand alone upgrade.  It is hard to justify $599 for a software I use at most four times a year.

462 Views   5 Replies   Latest reply: MacMark One, Jun 29, 2011 11:42 AM
 
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  • Steve Werner
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    1. Steve Werner,
    Jun 27, 2011 4:46 PM   in reply to MacMark One
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    Your copy of InDesign is now 8 years old. InDesign 3.0 (CS) was released October 2003. It was not designed to run on Intel computers. In order to run Mac OS X 10.6.8, you must have an Intel processor and if you were able to run InDesign 3.0 it was because you're running Rosetta allowing you to run PowerPC code. Probably, your copy of Rosetta got corrupted.

     

    In the next version of Mac software, Lion, 10.7, Rosetta goes away.

     

    You've basically reached the end of the road for InDesign 3. If you don't want to get the latest version, you could find some cheap old PowerPC Mac which you could run InDesign on, but very soon it won't run at all on your Mac Pro. In the meantime, you could try reinstalling Rosetta, which you should be able to reinstall from your Snow Leopard DVD.

     
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  • Bob Levine
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    2. Bob Levine,
    Jun 28, 2011 5:18 AM   in reply to MacMark One
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    In addition to Steve's advice it's important that you note that you cannot upgrade. The earliest version eligible for upgrade pricing is CS2.

     

    Sorry, but you waited too long. You'll need to pay full price any new version.

     

    Bob

     
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  • MacMark One
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    3. MacMark One,
    Jun 29, 2011 9:16 AM   in reply to Bob Levine
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    Well folks, I downloaded the latest version of InDesign (CS5.5) and now I can at least print from my InDesign document.  Using Epson Profiles and Epson paper stock I can make decent prints on the new Epson R3000 printer.  But when I attempt to print InDesign documents (my photo portfolio pages) onto Hahnemuhle German Etching paper, using a Hahnemuhle ICC Profile, the photographic images are far too saturated and have a red/magenta cast.  I tried everything, including spending almost an hour on the phone with Epson support.  But, we could not come up with a solution.  Has anyone else had similar problems printing from an Epson R3000 and InDesign?  I can print TIFF photo files from Photoshop CS5 just fine, so clearly it has something to do with InDesign.  Suggestions are most welcome, thanks!  Mark W.

     

    Mac Pro 3.33 GHz 6-Core Intel Xeon; OSX 10.6.8

     
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  • Steve Werner
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    4. Steve Werner,
    Jun 29, 2011 9:39 AM   in reply to MacMark One
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    Post on the InDesign user forum to receive the maximum number of replies. This is the Creative Suite forum with a much smaller audience using your software and especially with your printer.

     
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  • MacMark One
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    5. MacMark One,
    Jun 29, 2011 11:42 AM   in reply to Steve Werner
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    OK, will do, thanks!

     
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