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Unable to import ditamap to RH9

Jun 30, 2011 2:42 AM

First time poster - long time lurker.


I recently installed RH9 onto my Win7 64bit system, and I cannot import any ditamaps.


I've followed all the instructions listed by Adobe, and from this thread: but to no effect.

I keep getting the messsage:


Processing with DITA Open Toolkit failed. No Logs found.

Check DITA Open Toolkit is installed and working.


I know that DITA Open Toolkit is installed and working, as I'm producing DITA output just fine.


Any help or hints is very appreciated

  • Currently Being Moderated
    Nov 24, 2011 9:51 PM   in reply to FSjursaether

    Hi FSjursaether,

             Have to given the path to ditamap "D:\DITA-OT1.5.1" for the Dita OTK Home directory as shown in the image attached.


    there are two paths for Ditamap import in RoboHelp 9

           1. through Dita OTK

           2. through FrameMaker - but this one is required only for FrameMaker ditamap.


    In general you can use import through dita OTK only.


    Please observe that there are two ditamap types listed in the type of file filter in Import dialog

          1. Dita Map - this will import through OTK

         2. FrameMaker Ditamap - this will import through FrameMaker


    use the first option and it will be as fast as generating through OTK, the additional benefit of bring in content in RoboHelp before generating output will be, the capability of using other feature like apply CBT, using DHTML effect, intermediate output specific editing and many more.


    Hope this will help






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  • Currently Being Moderated
    Apr 2, 2012 5:53 AM   in reply to FSjursaether

    I have the same problem. I'm using the TCS 3.5 suite with FM 10 and RoboHelp 9. Has anyone found a solution to this problem?





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  • Currently Being Moderated
    Nov 1, 2012 1:52 PM   in reply to FSjursaether

    Bump to this. No answers?

    I'm getting this in RH10 too.

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  • Currently Being Moderated
    Nov 2, 2012 5:08 AM   in reply to mkocik11

    Hi there


    Sorry, but answers on this are indeed going to be scarce. Why? Well, to be honest, I think very very few folks using RoboHelp even know what a DITAMap even is, let alone how or why one would want to work with one in RoboHelp. From my own very limite understanding of DITA (I know it's an acronym and it's used somehow with documents and I can say: DITA) RoboHelp has never been a tool used with this.


    Best of luck to you in sorting it... Rick

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  • RoboColum(n)
    5,356 posts
    Oct 8, 2004
    Currently Being Moderated
    Nov 2, 2012 5:18 AM   in reply to Captiv8r

    Here is what I have to offer although my knowledge of DITA is only marginally greater than Rick's. My guess here is that most structured FrameMaker users wouldn't even consider importing or linking to a RoboHelp project. Anyway you could try updating your DITA Open Toolkit to the latest version. This seems to have sorted other associated problems with this workflow.

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  • Currently Being Moderated
    Nov 2, 2012 7:23 AM   in reply to FSjursaether

    @Captiv8r and RoboColum(n): I understand what you mean. Bottom line is that I'm trying to use the Publish functionality in FM to create OLH output. FM of course uses RoboHelp as a passthrough (or you can associate a project and other configs if you wish). I had to try the Import Ditamap function of RH because my ditamap published from FM was not creating any topics. Adobe Support is supposed to be looking into both of these problems (they requested that I re-install TCS, I requested they troubleshoot some more). They seem to think it's because I have both TCS 3.5 and TCS 4 loaded on my system, but I'm a bit skeptical of that.


    I am using DITA-OT 1.6.3, btw.

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  • Currently Being Moderated
    Apr 25, 2013 4:06 PM   in reply to mkocik11

    When I imported a ditamap into RoboHelp 10 I received the error "xxx.ditamap hhp is not a valid Help project. To fix this. Create short-cut on your desktop. Open the short-cut, click Advanced and check the box for "Run as Administrator". This is a new step if you're running on Windows 7. For me, it fixed the problem. Hope this helps.

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