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AME CS5.5 hangs on "Reading XMP"

Jul 7, 2011 8:38 AM

  Latest reply: h2ofun, Mar 13, 2013 5:21 PM
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  • Currently Being Moderated
    May 8, 2012 7:29 PM   in reply to DaveTrayers

    Sorry about your drive but it's great that you still have the source footage.

    Having the whole project would be ideal. I will message you the FTP server info tomorrow.

    We really appreciate your help with this.

     
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    May 22, 2012 1:54 PM   in reply to Dima Tikhonov

    I am getting the same issues  I tried the method to delete C:\Users\{user}\AppData\Roaming\Adobe\Adobe Media Encoder\5.5

    and it still doesn't fix it. i

     

    I'm on a PC, Windows 7, 64bit, i7 Processor, 16gb ram, and I've never had issues before.

     

    I just logged up a bunch of clips and went to bed, when I woke up it was stuck "reading XMP" with no hopes of getting out of it. I then skipped the file and then the next file is giving me the same endless "processing: Reading XMP" status. Except now it's frozen.

     

    I've restarted my computer and reloaded the que - still frozen.

     

    When I did the delete APPDATA method, PP couldn't export to AME anymore! HELP!

     
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    May 22, 2012 4:23 PM   in reply to trajoj

    Try unchecking the "Write XMP ID to files"  in the Preferences -> General for AME, and also in PPr uncheck "Write XMP ID" and "Enable Clip and XMP Metadata Linking" in Preferencecs -> Media.

     

    It worked for me.

     
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    May 22, 2012 7:56 PM   in reply to DaveTrayers

    I've got it working like it was last night (it had a small que of about 5 videos). I'm scared to load it up and go to bed in fear I'll lose everything and have to re-export each clip (1 at a time). I'll have to try it though since I have a ton of stuff to export tonight!

     
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    May 23, 2012 6:38 PM   in reply to trajoj

    Last night I changed those XMP settings to what you suggested and it seemed to be working fine, but then I woke up this morning, same error!

     

    This time I close and restart it, rename that folder, restart my computer, and it still won't export!

     
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    Oct 6, 2012 7:01 AM   in reply to trajoj

    I think I solved the problem... At least on my own computer

     

    When I chose not to render the audio, it worked  perfectly.. No hanging on the XML-thing.

     

    I had a project with  audio from the cam (48KHz) and audio from an external recorder (44.1). The project was 48....I only used the 44.1 file in the project, by the way. Because I used multicam, there was no easy way, to convert the project, so I dragged the audiofile(s) into AME and rendered it out as 48KHz and replaced it in premiere. And it worked!

     

    Hopefully I will think about the different recording formats in the future and hope my problem is solved for good!

     
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    Oct 12, 2012 1:23 AM   in reply to Pmygind

    Same for me. None of the other suggestions worked, but turning off audio solved it.

     
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    Oct 22, 2012 4:28 PM   in reply to hsredna

    I solved it, with Pmygind comment, would be great if premiere show a advice about this problem/incompatibility with the sample rate

    I was using CS6 suite (Premiere 6.0.3).

     

     
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    Mar 13, 2013 5:21 PM   in reply to Pmygind

    So, how are you folks chosing to not render the audio?  I just started having the same issue.

     
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