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rikoshaprl
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I get "failed to initialize" when I try to download Adobe Flash

Jul 14, 2011 8:38 PM

I un-  installed my previous version because I was having trouble loading farmville. I used the adobe uninstaller not remove programs. I can't reinstall the latest version in either Firefox or explorer. I have windows XP. I downloaded the Adobe support and it found nothing wrong. Help please.

 
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  • Currently Being Moderated
    Jul 14, 2011 8:41 PM   in reply to rikoshaprl

    You get this message during the download, or when you run the installer?

     

    Try downloading the installers from http://www.adobe.com/products/flashplayer/fp_distribution3.html

     
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    Jul 15, 2011 11:03 AM   in reply to Pat Willener

    I went to this site also and downloaded both installers and I still get the failed to initialize error. I am using windows 7 32 bit.

     
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    Jul 15, 2011 7:05 PM   in reply to rikoshaprl

    What is the name of the installer you downloaded?  What is the size of the installer?

     

    The size should be

    • install_flash_player_10.exe: 2.94 MB (3,085,984 bytes)
    • install_flash_player_10_active_x.exe: 2.97 MB (3,124,384 bytes)
     
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    Jul 15, 2011 7:51 PM   in reply to rikoshaprl

    rikoshaprl wrote:

     

    it is 713KB

    install_flashplayer10_chrd_aih.exe

    Sorry, I have no idea what that is; where did you get that from?

     

    Can you try to download the MSI installer(s)?

     
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    Jul 15, 2011 8:39 PM   in reply to rikoshaprl

    I don't understand any of this - I don't know what install_flashplayer10_chrd_aih.exe is; I don't know what Geardownload.com is; I don't know what mssd is...

     

    I suggest that you do a clean uninstall (using http://kb2.adobe.com/cps/141/tn_14157.html), then download and run the two installers from http://www.adobe.com/products/flashplayer/fp_distribution3.html

     
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    Jul 16, 2011 7:49 PM   in reply to rikoshaprl

    So Flash Player is now installed for both Firefox and IE?

     

    What files do you have in C:\Windows\system32\Macromed\Flash ?

     
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    Jul 16, 2011 8:08 PM   in reply to rikoshaprl

    It looks like the Firefox plugin is not installed.  Try, once again, the MSI installer.

     

    If you get any errors, please quote the exact messages you see.

     
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