Skip navigation
Currently Being Moderated

swfs dont play in Flash Player on Macs; Elmedia ruins my work, Macs wont play Projector files

Jul 20, 2011 8:02 AM

I am wondering if anyone has heard of issues with Flash Player on Macs. And, is anyone else concerned that Macs will now NOT play projector files.

 

Here's what happened:

 

I emailed someone who is a make user, a swf, an html and a Mac Projector file which i made in Flash pro CS5. The swf has 5 frames, more than a bit of AS3 to do with masking the cursor and navigating the objects, flvs and frames in the swf.

 

The swf arrived but the Mac user is unable to open any of these applications and files with Flash Player, because, despite installing Flash Player over and again, Flash Player seems to NOT be there, on her Mac, not in her Applications folder nor in Utilities.

 

Flash player is however visible as a driver, but when she double clicks the Projector flash app to open it, she gets a dialog indicating that Flash Player Installer Manager cannot open the projector.

 

When she double clicks the swf, it opens in an application that she got free with her Mac, called Elmedia, which plays the swf only in part, which it does inside an interface that looks like iTunes, so the swf, which was made as a full screened app and is clean and sleek on my PC, is mediated by this ugly interface and looks bad.

 

When she opens the html, she gets a notification that Adobe Flash Player needs to be updated, and when she updates, same result as described above, nothing happens, the html and swf won't open.

 

Thanks.

 
Replies
  • Currently Being Moderated
    Jul 28, 2011 8:52 AM   in reply to minimalcomfort

     

    Hello!

    I want to comment regarding Elmedia Player.

    Can you please specify what do you mean by "plays the swf only in part”. If you mean that Elmedia Player plays not all frames of your SWF, it could be caused by customizable playlist setting chosen. Please check this here: http://wiki.eltima.com/user-guides/elmedia-player/options.html

    If you use free version of Elmedia Player, it's impossible to watch your SWF file in full screen mode as this feature is available in PRO version only.

    You can also send your SWF file at support @ eltima.com and we'll check it.

     
    |
    Mark as:
  • Currently Being Moderated
    Aug 1, 2011 1:37 AM   in reply to minimalcomfort

    Hello!

     

    Thanks for providing us with the detailed description of your issue.

     

    Can you please send me your SWF file? We'll check everything and give

    you the reply.

     

    Thanks in advance,

     

    Anna

     

     

     

     

    29.07.2011 12:26, minimalcomfort пишет:

    Hi Anna

    >

    What i mean by "it doesnt play the last frame" - not sure how i phrased it exactly, is this:

    >

    the swf has 5 frames and all frames have interactivity - hotspots, for navigation or rollover which prompt actions such as playing mc symbols that are on each frame.

    >

    On the fifth frame there are 5 or 6 "hotspots" as such - movie clip symbols that are interactive while behind them, in the background, is an flv that's continuously playing.

    >

    So the problem is, that with Elmedia, when you click one of these mcies on the fifth frame, the flv and everything on that frame promptly disappears, in fact the swf stops and the Mac user gets the blank Elmedia screen.

    >

    I did, in fact, do a preferences check with her, and do NOT see why any of the settings there should cause the swf to end abruptly as such.

    >

    As for Elmedia free version NOT enabling one to have full screen swf viewing, well, i find that simply irritating. This said, Elmedia is quite superfluous when it is possible to view the swf in the HTML or the Mac Projector.

    >

    I do have a question about zipping software; because Mac projectors are so largeand comprised of tons of smaller files, to email it needs compressing, but my zipping software - winzip, is not being used by everyone; not everyone has winzip and/or is willing to download it, so my question, do you know of popular unstuffers/zipping and unzipping software which is prevalent among both Mac and PC users?

    >

    thanks.

    >

     
    |
    Mark as:
  • Currently Being Moderated
    Aug 2, 2011 3:58 AM   in reply to minimalcomfort

    Hello!

     

    By "we" I mean Eltima software, which is the developer of Elmedia Player.

     

    First of all I want to say that it's rather difficult to answer your

    questions without having the SWF file you are playing.

     

    I'll give you the reply taking into account the explanations you have

    sent me.

     

    I guess that your issue was caused by the settings, which were chosen in

    Elmedia Player preferences.

     

     

    Please go to Preferences/Playlist and uncheck all the settings as it's

    shown in the screenshot I have attached in my e-mail.

     

    We guess that Elmedia plays the fifth frame only for a period of time,

    which was chosen in preferences and then stops playing.That's why you

    can't play the whole SWF.

     

    Best wishes,

     

    Anna

     

     

     

     

     

     

     

    01.08.2011 15:41, minimalcomfort пишет:

    Hi Anna,

    >

    I appreciate your help, but i could not get permission to send the swf; it

    was commisioned privately and includes files that i do not own.

    >

    I could however, create a similar swf, in terms of the AS3, using my own

    movies and images, but that might take some time.

    >

    BTW, who is "we"?

    >

     
    |
    Mark as:
  • Currently Being Moderated
    Aug 5, 2011 6:46 AM   in reply to minimalcomfort

    Hello!

     

    Sorry, but full-screen mode in Elmedia Player is available in PRO

    version only.

     

     

     

     

     

     

    04.08.2011 10:29, minimalcomfort пишет:

    hi Anna.

    >

    Thank you very much for your help.

    >

    In fact, i believe you forgot to attach the picture, but that's ok, no need,

    we did as you said, unchecked all under Playlist tab in Preferences, and

    indeed, the final frame of the swf which has the flv player on the stage,

    displays the final frame of the flv, does NOT abruptly end as before,

    and remains active to enable rollovers - interactivity.

    >

    So, in terms of playing swfs to its conclusion i.e. in accordance with the

    Action Script, the Elmedia issue is resolved.

    >

    However, in terms of NOT enabling full screen viewing and worse, and worse,

    because Elmedia mediates the viewing of swfs whereby the end user is

    compelled to view swfs within a framed panel that has panels to the right

    and below, as if it is being played from directly within Flash Pro, that

    issue still remains.

    >

    And if your recommendation is for Mac users to buy the pro version of

    Elmedia, then i would NOT be surprised, in fact, i would expect that of

    Macintosh.

    >

    THanks again for your help.

    >

     
    |
    Mark as:
  • Currently Being Moderated
    Aug 5, 2011 6:52 AM   in reply to minimalcomfort

    Can you change the title of your post in which you say that Elmedia

    ruins your work?

     

     

     

    04.08.2011 10:29, minimalcomfort пишет:

    hi Anna.

    >

    Thank you very much for your help.

    >

    In fact, i believe you forgot to attach the picture, but that's ok, no need,

    we did as you said, unchecked all under Playlist tab in Preferences, and

    indeed, the final frame of the swf which has the flv player on the stage,

    displays the final frame of the flv, does NOT abruptly end as before,

    and remains active to enable rollovers - interactivity.

    >

    So, in terms of playing swfs to its conclusion i.e. in accordance with the

    Action Script, the Elmedia issue is resolved.

    >

    However, in terms of NOT enabling full screen viewing and worse, and worse,

    because Elmedia mediates the viewing of swfs whereby the end user is

    compelled to view swfs within a framed panel that has panels to the right

    and below, as if it is being played from directly within Flash Pro, that

    issue still remains.

    >

    And if your recommendation is for Mac users to buy the pro version of

    Elmedia, then i would NOT be surprised, in fact, i would expect that of

    Macintosh.

    >

    THanks again for your help.

    >

     
    |
    Mark as:

More Like This

  • Retrieving data ...

Bookmarked By (0)

Answers + Points = Status

  • 10 points awarded for Correct Answers
  • 5 points awarded for Helpful Answers
  • 10,000+ points
  • 1,001-10,000 points
  • 501-1,000 points
  • 5-500 points