Hello everybody,
I'm facing an error when i try converting an image file with ocr configured into de File Type Settings. After some minutes pdfgeneretor throws a time out exception but before that it showed me a WARN:
2011-08-07 23:11:48,187 INFO [com.adobe.pdfg.GeneratePDFImpl] ALC-PDG-001-000-
Job ID for the submitted createPDF job =Documentacion instalacion - Adobe LiveCycle 9.5 Connector for Microsoft SharePoint_Page_06.jpg630755-db0749-089890-abe89b-dc2805-787300
2011-08-07 23:11:48,187 INFO [com.adobe.pdfg.BMCCaller] ALC-PDG-001-024-Documentacion instalacion - Adobe LiveCycle 9.5 Connector for Microsoft SharePoint_Page_06.jpg: Time Job Submitted: 7/08/11 11:11 PM for job = Documentacion instalacion - Adobe LiveCycle 9.5 Connector for Microsoft SharePoint_Page_06.jpg630755-db0749-089890-abe89b-dc2805-787300
2011-08-07 23:11:48,187 INFO [com.adobe.pdfg.BMCCaller] ALC-PDG-001-017-Documentacion instalacion - Adobe LiveCycle 9.5 Connector for Microsoft SharePoint_Page_06.jpg: Job Submitted by User: administrator
2011-08-07 23:11:48,187 INFO [com.adobe.pdfg.BMCCaller] ALC-PDG-001-016-Documentacion instalacion - Adobe LiveCycle 9.5 Connector for Microsoft SharePoint_Page_06.jpg: Job Type: Convert to PDF
2011-08-07 23:11:48,203 INFO [com.adobe.pdfg.BMCCaller] ALC-PDG-001-022-Documentacion instalacion - Adobe LiveCycle 9.5 Connector for Microsoft SharePoint_Page_06.jpg: Security Settings Used: No Security
2011-08-07 23:11:48,203 INFO [com.adobe.pdfg.BMCCaller] ALC-PDG-001-023-Documentacion instalacion - Adobe LiveCycle 9.5 Connector for Microsoft SharePoint_Page_06.jpg: FileType Settings Used: Prueba OCR
2011-08-07 23:11:48,203 INFO [com.adobe.pdfg.BMCCaller] ALC-PDG-001-021-Documentacion instalacion - Adobe LiveCycle 9.5 Connector for Microsoft SharePoint_Page_06.jpg: PDF Settings Used: C:\User_Temp\pdfg-SYSTEM\c6\ee01-5d3799-c6ad13-53d20c-94e299-65d04f\pdfg Standard 6574693531082013216.joboptions
2011-08-07 23:11:48,250 INFO [com.adobe.native2pdf.bmc.COMConverter] ALC-PDG-001-001-Begin processing job : C:\User_Temp\pdfg-SYSTEM\c6\ee01-5d3799-c6ad13-53d20c-94e299-65d04f\Documentacion instalacion - Adobe LiveCycle 9.5 Connector for Microsoft SharePoint_Page_06.jpg
2011-08-07 23:11:48,875 WARN [com.adobe.native2pdf.bmc.PluginBasedPDFConverter]
ALC-PDG-001-000-PluginBasedPDFConverter: COM object method returns error code: 0x800706BA; The RPC server is unavailable.
2011-08-07 23:16:18,296 WARN [com.adobe.native2pdf.bmc.ConverterAgentImpl]
ALC-PDG-001-000-ConverterAgentImpl: Operation Timed Out
2011-08-07 23:16:18,296 INFO [com.adobe.pdfg.BMCCaller] ALC-PDG-001-028-Documentacion instalacion - Adobe LiveCycle 9.5 Connector for Microsoft SharePoint_Page_06.jpg: Job Completion Status: Failed
2011-08-07 23:16:18,296 INFO [com.adobe.pdfg.BMCCaller] ALC-PDG-001-025-Documentacion instalacion - Adobe LiveCycle 9.5 Connector for Microsoft SharePoint_Page_06.jpg: Time Job Completed: 7/08/11 11:16 PM for job = Documentacion instalacion - Adobe LiveCycle 9.5 Connector for Microsoft SharePoint_Page_06.jpg630755-db0749-089890-abe89b-dc2805-787300
2011-08-07 23:16:18,312 INFO [com.adobe.pdfg.BMCCaller] ALC-PDG-001-030-Documentacion instalacion - Adobe LiveCycle 9.5 Connector for Microsoft SharePoint_Page_06.jpg: Waiting time in queue: 0 ms for job = Documentacion instalacion - Adobe LiveCycle 9.5 Connector for Microsoft SharePoint_Page_06.jpg630755-db0749-089890-abe89b-dc2805-787300
2011-08-07 23:16:18,312 INFO [com.adobe.pdfg.BMCCaller] ALC-PDG-001-026-Documentacion instalacion - Adobe LiveCycle 9.5 Connector for Microsoft SharePoint_Page_06.jpg: Time of Job Execution: 270,109 ms for job = Documentacion instalacion - Adobe LiveCycle 9.5 Connector for Microsoft SharePoint_Page_06.jpg630755-db0749-089890-abe89b-dc2805-787300
2011-08-07 23:16:18,312 ERROR [com.adobe.pdfg.GeneratePDFImpl] ALC-PDG-001-000-ALC-PDG-010-010-The conversion has timed out.
2011-08-07 23:16:18,312 INFO [com.adobe.pdfg.GeneratePDFImpl] ALC-PDG-001-000-Conversion failed : ALC-PDG-010-010-The conversion has timed out.
2011-08-07 23:16:18,312 INFO [com.adobe.pdfg.GeneratePDFImpl] ALC-PDG-001-000-Trying to find a fallback route if available
2011-08-07 23:16:18,312 INFO [com.adobe.pdfg.GeneratePDFImpl] ALC-PDG-001-000-Couldn't obtain fallback filetype setting. Cannot try fallback route
2011-08-07 23:16:18,312 ERROR [com.adobe.aes.web.create.CreatePDFAct] ALC-PDG-001-000-Invocation error.
How can i resolve this issue?
Thanks.
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Hi,
What happens if you try to convert the image from the admin ui? And does it convert if you don't use ocr?
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Hi dawittwe,
The test was from admin ui and when i disable ocr property, PDFG converts the image. I also tested it from Adobe Acrobat X and it worked well.
many thanks in advance
krauser47
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