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grayscale printing in illustrator CS5

Aug 23, 2011 2:14 PM


I have Illustrator CS5 and I dont print graphics (rectangle, circle, etc) in real color only in grayscale, in monitor show real color but when I am printing the paper show grayscale.

the images are printing in real color, normal.

what is It hapenned?

Someone have similar problems.

I call Adobe support, they told me to press crtl+shift+double clic to reset preferences, but I dont execute this operation, always load the Illsutrator and no show window to reset the preferences.

please help me



Alvaro S.

  • Currently Being Moderated
    Aug 23, 2011 2:20 PM   in reply to vashz



    The simple way to reset the preferences is to press Ctrl+Alt+Shift during startup of Illy.


    You may read on (and see a more thorough, and reversible way of resetting) following this link: Move the folder.

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  • Currently Being Moderated
    Aug 24, 2011 7:11 AM   in reply to vashz

    Sounds like your raster elements are printing in color, and your vector elements are going grayscale. Try Print >> Advanced >> Custom >> Slide Raster Vector balance to Raster.


    Picture 2.png


    This may be a temporary solution for what may be a .ppd problem, what printer/Poscript level/ printer driver are you using?

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