I have Illustrator CS5 and I dont print graphics (rectangle, circle, etc) in real color only in grayscale, in monitor show real color but when I am printing the paper show grayscale.
the images are printing in real color, normal.
what is It hapenned?
Someone have similar problems.
I call Adobe support, they told me to press crtl+shift+double clic to reset preferences, but I dont execute this operation, always load the Illsutrator and no show window to reset the preferences.
please help me
The simple way to reset the preferences is to press Ctrl+Alt+Shift during startup of Illy.
You may read on (and see a more thorough, and reversible way of resetting) following this link: Move the folder.
I used PCL6 and the printing is grayscale
I installed PS v5.3 and the printing is color !!!!
The only problem the PS driver dont print duplex and the PCL 6 yes.
the user is with two printer drivers installed, well Is the only solution for now.