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OLHNewbie
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No !SSL! folder created

Aug 31, 2011 9:16 AM

I do not understand why when I generate my OLH as FlashHelp and specify an output folder, no !SSL! folder is created. What am I doing wrong?

 

Thanks!

 
Replies
  • Currently Being Moderated
    Aug 31, 2011 9:20 AM   in reply to OLHNewbie

    Welcome to our community

     

    When you say you "specify an output folder" are you saying you removed anything in the field and replaced it with the folder name you wanted? If so, you wiped out the !SSL! folder.

     

    Cheers... Rick

     

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  • Currently Being Moderated
    Aug 31, 2011 9:37 AM   in reply to OLHNewbie

    Hello again

     

    The field you mention was changed at some point. If you are the only person that has ever worked with this help project, you decided to change it somewhere along the way. If you inherited the project, your predecessor changed it for some reason.

     

    There is no !SSL! because the path you listed doesn't reference it. RoboHelp is sometimes too flexible and allows you to make nearly any change you like. If you want a !SSL! folder you will need to add it back into the mix.

     

    You might try right-clicking the Single Source Layouts pod and choosing to create a new layout. See if RoboHelp will then offer its normal default path which would include the !SSL! folder.

     

    Cheers... Rick

     

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  • Currently Being Moderated
    Aug 31, 2011 9:52 AM   in reply to OLHNewbie

    Hello again

     

    Sounds painful and convoluted! I do understand that developers often make screwy demands on us and I'm assuming this is what is behind asking you to store your OUTPUT files in their SOURCE control system. But from their standpoint I suppose your output constitues part of their source.

     

    You might investigate using the Publishing feature of RoboHelp. You could create a specific publishing destination. Then generate and Publish to your destination. All you would need to do at that point would be to simply rename the folder if you like so that it has the correct date, since it seems they are asking for that.

     

    Cheers... Rick

     

     

     

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  • Currently Being Moderated
    Aug 31, 2011 10:27 AM   in reply to OLHNewbie

    Hi there

     

    When you work your way through the different options in the !SSL! properties you see an area where you define Publishing characteristics.

     

    Perhaps you have never noticed, but when you generate WebHelp or FlashHelp, you end up with a dialog that has several buttons. The most often used button is likely "View Result". But next to it is typically a disabled button that reads "Publish".

     

    Perhaps it's best to think of baking muffins. You mix up the batter and bake the muffins, right? That's like RoboHelp mixing your ingredients together and creating FlashHelp. After your muffins are baked, they are sitting on top of the stove. With RoboHelp, the output files and folders are sitting in the output folder.

     

    The point being that some process has to occur to transfer the muffins from the stove to the display case where folks may view and purchase them. Likewise, with RoboHelp, you need to copy that content to a location where others may view or otherwise consume it. That process is called Publishing.

     

    In short, you Generate and that is like mixing the ingredients to create the content. You Publish and that is the process of copying the content from the location where you generated to the location where others have access to your content.

     

    Make sense?

     

    Cheers... Rick

     

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