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The great dog Chippie
The great dog Chippie Calculating status...
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Run time error

Sep 1, 2011 6:32 PM

I have adobe premier elements 4. Computer Specs are: Windows XP professional version 2002 Service pack 3, Intel Core( TM) 2 quad CPU, Q9400@ 2.66 GHZ, 2.67 GHZ 3.24 GB of Ram....DVD Drive is TSSTcorp CD/DVDW SH-222AB

 

When I burn to my DVD I keep on getting a runtime error when the data is encoding. The title of the window says Microsoft Visual C++ runtime library Runtime error, program: C: /Program files/ ad... R6025-pure virtual function call. Then I click on OK and another message says  that adobe premier elements has a problem and must shut down.

 

My project is about 2.5 minutes long with 2 or 3 transitions and a title that crawls across the screen every 30 seconds. The title is not animated.

 

Any suggestions to get this project burned to a DVD?

 

Thanks

KD

739 Views   4 Replies   Latest reply: The great dog Chippie, Sep 3, 2011 10:04 PM
 
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  • Steve Grisetti
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    1. Steve Grisetti,
    Sep 2, 2011 5:30 AM   in reply to The great dog Chippie
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    You're running Windows XP on a dual-quad computer? Have you considered upgrading to Windows 7? It will likely resolve a number of issues.

     

    What type of camcorder is your original video footage coming from? When you started your Premiere Elements project, which settings did you select?

     

    Have you ensured that all of your drives are formatted NTFS and not FAT32 (as they come from the factory)? FAT32 drives have a file size limit that frequently chokes video work.

     

    Have you ensured that you don't have any Norton products on your machine? Do you have at least 20-30 gigs of free, freshly defragmented space on your C drive?

     

    When did you last tune up your computer with a program like Advanced System Care?

    http://www.iobit.com/advancedsystemcareper.html

     
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  • Bill Hunt
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    2. Bill Hunt,
    Sep 2, 2011 8:13 AM   in reply to The great dog Chippie
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    This Adobe KB Article might be useful in troubleshooting the C++ Runtime Error.

     

    Good luck,

     

    Hunt

     
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  • The great dog Chippie
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    3. The great dog Chippie,
    Sep 3, 2011 10:03 PM   in reply to Bill Hunt
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    Thank You...I will check it out

     
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  • The great dog Chippie
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    4. The great dog Chippie,
    Sep 3, 2011 10:04 PM   in reply to Steve Grisetti
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    Thanks  I will check into your suggestions

     
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