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Phil533
Phil533
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"error, application already in use"

Sep 2, 2011 5:02 PM

Hi

I am currently receiving the error message above when trying to install the latest flash player. I am running the latest mozilla firefox, and I have a 64 bit windows 7 operating system. I have tried uninstalling flashplayer entirely and reinstalling, and I am sure I have downloaded the version designed for mozilla. Any help would be greatly appreciated.

 

Phil

10103 Views   4 Replies   Latest reply: Pat Willener, Sep 3, 2011 6:14 PM
 
Replies
  • Chris Campbell
    8,600 posts
    May 4, 2010
    Currently Being Moderated
    1. Chris Campbell,
    Sep 2, 2011 5:05 PM   in reply to Phil533
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    Hi Phil,

    Have you tried restarting your system?

     

    If that doesn't work, please try to install Flash Player via the direct download installers.  You can find links for these here:

     

     

    Thanks,
    Chris
     
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  • Pat Willener
    Currently Being Moderated
    2. Pat Willener,
    Sep 2, 2011 6:54 PM   in reply to Chris Campbell
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    If Chris' suggestions above do not help, please post (Ctrl+V) the contents of the FlashInstall.log file in C:\Windows\syswow64\Macromed\Flash

     
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  • Phil533
    Currently Being Moderated
    3. Phil533,
    Sep 3, 2011 4:49 PM   in reply to Pat Willener
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    Thanks for suggestions Chris, I have already tried those options to no avail.

     

    =O====== M/10.3.183.7 2011-09-02+14-25-12.331 ========
    0000 [I] 00000010 "C:\Users\Philip\AppData\Local\Temp\install_flash_player.exe" -dlm -install
    0001 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2
    0002 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
    0003 [F] 00001041
    =X====== M/10.3.183.7 2011-09-02+14-25-12.454 ========

     

    =O====== M/10.3.183.7 2011-09-02+14-28-57.175 ========
    0000 [I] 00000010 "C:\Users\Philip\AppData\Local\Temp\install_flash_player.exe" -dlm -install
    0001 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2
    0002 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
    0003 [F] 00001041
    =X====== M/10.3.183.7 2011-09-02+14-28-57.292 ========

     

    =O====== M/10.3.183.7 2011-09-02+14-29-25.112 ========
    0000 [I] 00000010 "C:\Users\Philip\AppData\Local\Temp\install_flash_player.exe" -dlm -install
    0001 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2
    0002 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
    0003 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
    0004 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
    0005 [W] 00001036 Software\Opera Software/Last CommandLine 2
    0006 [W] 00001036 Software\Opera Software/Last CommandLine 2
    0007 [W] 00001036 Software\Opera Software/Plugin Path 2
    0008 [W] 00001036 Software\Opera Software/Plugin Path 2
    0009 [W] 00001015 C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll 5
    0010 [I] 00000014 C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll
    0011 [E] 00001025 C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll:32
    =X====== M/10.3.183.7 2011-09-02+14-29-26.191 ========

     

    =O====== M/10.3.183.7 2011-09-02+14-31-03.304 ========
    0000 [I] 00000010 "C:\Users\Philip\AppData\Local\Temp\install_flash_player.exe" -dlm -install
    0001 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2
    0002 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
    0003 [F] 00001041
    =X====== M/10.3.183.7 2011-09-02+14-31-03.881 ========

     

    =O====== M/10.3.183.7 2011-09-02+23-32-08.167 ========
    0000 [I] 00000010 "C:\Users\Philip\AppData\Local\Temp\install_flash_player.exe" -dlm -install
    0001 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2
    0002 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
    0003 [F] 00001041
    =X====== M/10.3.183.7 2011-09-02+23-32-08.487 ========

     

    =O====== M/10.3.183.7 2011-09-02+23-34-45.970 ========
    0000 [I] 00000010 "C:\Users\Philip\AppData\Local\Temp\install_flash_player.exe" -dlm -install
    0001 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2
    0002 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
    0003 [W] 00001037 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2
    0004 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2
    0005 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
    0006 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
    0007 [W] 00001036 Software\Opera Software/Last CommandLine 2
    0008 [W] 00001036 Software\Opera Software/Last CommandLine 2
    0009 [W] 00001036 Software\Opera Software/Plugin Path 2
    0010 [W] 00001036 Software\Opera Software/Plugin Path 2
    0011 [W] 00001015 C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll 5
    0012 [I] 00000014 C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll
    0013 [E] 00001025 C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll:32
    =X====== M/10.3.183.7 2011-09-02+23-34-46.326 ========

     

    =O====== M/10.3.183.7 2011-09-02+23-39-29.888 ========
    0000 [I] 00000010 "C:\Users\Philip\AppData\Local\Temp\install_flash_player.exe" -dlm -install
    0001 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2
    0002 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
    0003 [W] 00001037 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2
    0004 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2
    0005 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
    0006 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
    0007 [W] 00001036 Software\Opera Software/Last CommandLine 2
    0008 [W] 00001036 Software\Opera Software/Last CommandLine 2
    0009 [W] 00001036 Software\Opera Software/Plugin Path 2
    0010 [W] 00001036 Software\Opera Software/Plugin Path 2
    0011 [W] 00001015 C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll 5
    0012 [I] 00000014 C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll
    0013 [E] 00001025 C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll:32
    =X====== M/10.3.183.7 2011-09-02+23-39-30.235 ========

     

    =O====== M/10.3.183.7 2011-09-02+23-42-28.683 ========
    0000 [I] 00000010 "C:\Users\Philip\Downloads\uninstall_flash_player.exe" -force 
    0001 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
    0002 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
    0003 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
    0004 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
    0005 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
    0006 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
    0007 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
    0008 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
    0009 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
    0010 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
    0011 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
    0012 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
    0013 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
    0014 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
    0015 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
    0016 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
    0017 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
    0018 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
    0019 [W] 00001018
    0020 [W] 00001015 C:\Windows\SysWow64\Macromed\Flash\Flash10e.ocx 5
    0021 [I] 00000018
    0022 [W] 00001015 C:\Windows\SysWow64\Macromed\Flash\Flash10e.ocx 5
    0023 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2
    0024 [W] 00001037 Software\Macromedia\FlashPlayerActiveX/ 2
    0025 [W] 00001037 Software\Macromedia\FlashPlayer/FlashPlayerVersion 2
    0026 [W] 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2
    0027 [W] 00001021
    0028 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
    0029 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
    0030 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\System.ControlPanel.Category/C:\Windows\SysWOW64\FlashPlay erCPLApp.cpl 2
    0031 [W] 00001048
    0032 [I] 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
    0033 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
    0034 [W] 00001018
    0035 [W] 00001036 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2
    0036 [W] 00001037 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2
    0037 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2
    0038 [W] 00001019
    0039 [W] 00001020
    0040 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2
    0041 [W] 00001037 Software\Macromedia\FlashPlayerPlugin/ 2
    0042 [W] 00001037 Software\Macromedia\FlashPlayer/FlashPlayerVersion 2
    0043 [W] 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2
    0044 [W] 00001021
    0045 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
    0046 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
    0047 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\System.ControlPanel.Category/C:\Windows\SysWOW64\FlashPlay erCPLApp.cpl 2
    0048 [W] 00001048
    0049 [I] 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
    0050 [W] 00001015 C:\Windows\SysWOW64\Macromed\Flash\Flash10e.ocx 5
    0051 [I] 00000018
    0052 [W] 00001015 C:\Windows\SysWOW64\Macromed\Flash\Flash10e.ocx 5
    0053 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
    0054 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
    0055 [W] 00001036 Software\Opera Software/Last CommandLine 2
    0056 [W] 00001036 Software\Opera Software/Last CommandLine 2
    0057 [W] 00001036 Software\Opera Software/Plugin Path 2
    0058 [W] 00001036 Software\Opera Software/Plugin Path 2
    0059 [W] 00001015 C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll 5
    =X====== M/10.3.183.7 2011-09-02+23-42-41.715 ========

     

    =O====== M/10.1.102.64 2011-09-02+23-45-36.723 ========
    0000 [I] 00000010 "C:\ProgramData\MediaMall\if.exe" -uninstall activex
    0001 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
    0002 [W] 00001018
    0003 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
    0004 [W] 00001019
    0005 [W] 00001020
    0006 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2
    0007 [W] 00001037 Software\Macromedia\FlashPlayerActiveX/ 2
    0008 [W] 00001037 Software\Macromedia\FlashPlayer/FlashPlayerVersion 2
    0009 [W] 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2
    0010 [W] 00001037 Software\Microsoft\Code Store Database\Distribution Units\{D27CDB6E-AE6D-11CF-96B8-444553540000}/ 2
    0011 [W] 00001021
    =X====== M/10.1.102.64 2011-09-02+23-45-40.973 ========

     

    =O====== M/10.1.102.64 2011-09-02+23-45-41.098 ========
    0000 [I] 00000010 "C:\ProgramData\MediaMall\if.exe" -install
    0001 [W] 00001036 Software\Macromedia\FlashPlayer\SafeVersions/10.0 2
    0002 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
    0003 [I] 00000013 C:\Windows\SysWOW64\Macromed\Flash\Flash10l.ocx
    0004 [I] 00000015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil10l_ActiveX.exe
    0005 [I] 00000016 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil10l_ActiveX.dll
    =X====== M/10.1.102.64 2011-09-02+23-45-43.067 ========

     

    =O====== M/10.3.183.7 2011-09-02+23-48-09.834 ========
    0000 [I] 00000010 "C:\Users\Philip\AppData\Local\Temp\install_flash_player.exe" -dlm -install
    0001 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2
    0002 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
    0003 [W] 00001037 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2
    0004 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2
    0005 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
    0006 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
    0007 [W] 00001036 Software\Opera Software/Last CommandLine 2
    0008 [W] 00001036 Software\Opera Software/Last CommandLine 2
    0009 [W] 00001036 Software\Opera Software/Plugin Path 2
    0010 [W] 00001036 Software\Opera Software/Plugin Path 2
    0011 [W] 00001015 C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll 5
    0012 [I] 00000014 C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll
    0013 [E] 00001025 C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll:32
    =X====== M/10.3.183.7 2011-09-02+23-48-10.158 ========

     
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  • Pat Willener
    Currently Being Moderated
    4. Pat Willener,
    Sep 3, 2011 6:14 PM   in reply to Phil533
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    It seems that the installer has difficulties removing one file from the install folder.  Try the following:

    • download the FP uninstaller from http://kb2.adobe.com/cps/141/tn_14157.html and save it to disk;
    • close all browser windows, then run the downloaded uninstaller;
    • restart Windows;
    • go to C:\Windows\SysWOW64\Macromed\Flash and delete any remaining files in there;
    • now run the installer (from the link that Chris gave you) again.

     

    If you have difficulties to delete some files from the install folder; try using Unlocker.

     
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