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disney_84
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Flash Player PROBLEMS!!!

Sep 22, 2011 4:03 PM

I have been trying to install the new flash player for some time now. I have done the uninstaller and have done the deleting of the macro files and restarted. Then proceed with download and the same thing keeps happening. It starts to download, then gets to the install portion of the program and fails to install!!!! It says " error- application currently in use".

 
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  • Chris Campbell
    9,446 posts
    May 4, 2010
    Currently Being Moderated
    Sep 23, 2011 12:33 PM   in reply to disney_84

    That error is signifying that you have another application loaded that is utilizing the Flash Player files.  We can try a few different approaches, but the first and probably the simplest is to try and shut down the offending program.  Could you go to your task bar area, near the clock and close as many of the applications you have running as possible?  This can usually be accomplished by right clicking on the icons and selecting quit.  I suspect one of them is using Flash and we'll need to quit it before continuing.  Let me know if that doesn't work and we'll try something more brute force.

     

    Thanks,

    Chris

     
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    Sep 25, 2011 12:46 AM   in reply to disney_84

    Try downloading the installer(s) from the links in http://forums.adobe.com/thread/889580

     
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  • Chris Campbell
    9,446 posts
    May 4, 2010
    Currently Being Moderated
    Sep 25, 2011 8:56 PM   in reply to disney_84

    In your first post you mentioned you ran the uninstaller and then deleted the macromedia folders.  Did the folders delete or did you get an error that they were in use?  Could you post your Flash Player install log, it might give us additional details.

     

    Where do I find the Flash Player installation log on Windows?

     

    Thanks

    Chris

     
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  • Currently Being Moderated
    Sep 26, 2011 6:37 PM   in reply to disney_84

    There is a strong possibility that the apostrophe in the user name (Tre') may be causing this error.

     

    Can you try to run the installer from the standard Administrator account?

     
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    Sep 26, 2011 8:44 PM   in reply to disney_84

    You know that Windows also has a builtin Administrator account with that name?

     
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