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jacobite9428
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Flash Player Problem

Sep 23, 2011 2:03 AM

Hi,I am having a problem downloading and installing Flash Player,each time I try to install the software I receive the message that I have the latest version installed,strange as I do not have any version installed on my system.It has become a bit of a nuisance as some of the web sites I visit keep on asking me to install version 9 or above.What is the problem please.

My OS is Windows Vista.

 
Replies
  • Chris Campbell
    9,455 posts
    May 4, 2010
    Currently Being Moderated
    Sep 23, 2011 2:53 PM   in reply to jacobite9428

    Hi,

    Please try the following steps which should resolve this error:

     

    1. Download the stand alone uninstaller

    2. Close all your browser windows

    3. Run the uninstaller

    4. Restart your computer

    5. Delete the following folder, depending on your operating system type:

    • Windows 32bit - c:\Windows\system32\macromed
    • Windows 64bit - c:\windows\syswow64\macromed

    6. Download and install Flash Player located here:

     
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  • Chris Campbell
    9,455 posts
    May 4, 2010
    Currently Being Moderated
    Sep 25, 2011 8:10 PM   in reply to jacobite9428

    Are you using Internet Explorer as your browser?  If so, please take a look at the following two FAQs that might help out:

     

    Enabling Flash Player in Internet Explorer 9

     

    ActiveX Filtering in Internet Explorer 9

     

    Thanks,

    Chris

     
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