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jimk816
Currently Being Moderated

Facebook Backyard Monsters freezing

Sep 25, 2011 8:29 PM

In the facebook game Backyard Monsters when a person is attacking a "yard" their attacking monsters do not move after "dropping" them in from certain computers. The yard that is being attacked has other moving items that still move so just the monsters that are dropped in do not move. Also , there is another senario - "Wild monsters" can attack your "yard" while you are there so if they do they get dropped in by the game they just sit there also....  This happens for me and 57 pages of other users on Kixeyes discussion page. I have windows 7 home edition and the problem exists with IE 8 , chrome and firefox. I have removed and downloaded active x several times from the Adobe site, with all programs closed and all virus programs and ad blockers turned off. I have Win7 home sp1 , Flash 10.3.183.10, Air 2.7.1.1.19610. I can go across the room and use another computer with Vista and it works fine and it has the same version of flash. I have read (and tried) a lot about clearing caches, history all to no avail.  If someone can point me in the right direction I would appreciate it.

 
Replies
  • Chris Campbell
    9,456 posts
    May 4, 2010
    Currently Being Moderated
    Sep 25, 2011 9:34 PM   in reply to jimk816

    Have you tried posting over on Backyard Monster's Help & Support forum?  If they believe this is a Flash related bug, please open a new bug report on this over at bugbase.adobe.com?  Please post back with the URL so that others affected can add their comments and votes.

     

    Thanks,

    Chris

     
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  • Chris Campbell
    9,456 posts
    May 4, 2010
    Currently Being Moderated
    Sep 27, 2011 10:22 PM   in reply to jimk816

    So, if you go to this page: http://kb2.adobe.com/cps/155/tn_15507.html

     

    Does it say "Debug Player: Yes"?

     

    Chris

     
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  • Chris Campbell
    9,456 posts
    May 4, 2010
    Currently Being Moderated
    Sep 30, 2011 12:15 PM   in reply to jimk816

    AIR is installed, but I don't see an entry for Backyard Monsters.  AIR is a runtime for stand alone apps, not ones that run in a browser.  I am a bit surprised you don't see an entry for Flash Player in there though.  Since the page reported back that debug = no, then you should be good.  I just wanted to make sure that your performance wasn't being impacted by using the debug release of the player.

     

    Chris

     
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  • Currently Being Moderated
    Dec 16, 2011 11:29 AM   in reply to jimk816

    My monsters are doing the same thing. The problem did not start until I upgraded Flash to the new version. I have tried every solution Kixeye has suggested and nothing works. It is very frustrating. I wish I had never upgraded Flash. I have cleared my cache, uninstalled, reinstalled, changed versions, downloaded other browsers, changed the global settings. Nothing has helped.

     
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  • Xircal
    753 posts
    Mar 29, 2011
    Currently Being Moderated
    Dec 16, 2011 11:53 AM   in reply to Greg38001

    Greg38001 wrote:

     

    My monsters are doing the same thing. The problem did not start until I upgraded Flash to the new version. I have tried every solution Kixeye has suggested and nothing works. It is very frustrating. I wish I had never upgraded Flash. I have cleared my cache, uninstalled, reinstalled, changed versions, downloaded other browsers, changed the global settings. Nothing has helped.

     

    I noticed from your screenshot that the Java version you're running is out of date which exposes your system to attack. I'd advise you to update it a.s.a.p. which you can do via Windows Control Panel, or by going to http://www.java.com/en/ The current version is 1.6.0_30

     

    It seems a bit odd though that Google Chrome in your screenshot appears to a version which is almost 14 months old now. According to Google, the browser updates automatically when a new version is detected. Maybe it just doesn't register as such in "Programs & Features". See Updating Google Chrome

     
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