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Dropped characters using text tool.

Sep 26, 2011 12:23 PM

Occasionally, when I type a string using the text line tool, Frame will drop a chacter when the screen is refreshed. Most of the time it is the first character, such as it will change "Callout" to "allout"; less often it is somewhere else. If the string is only one character, the grab handles are there where the character should be. If it's a longer string and the first character is dropped, the left-end grab handles are adjacent to the first visible character, giving the appearance there never was that first character. I forgot what happens if it drops a character in the middle.

 

If the text string is a single character, it disappears but its grab handles are there.

 

It happens sometimes on a Control+l refresh, or sometimes when I move the string's position with the mouse.

 

I'm using Windows XP and Win 7 in Parallels, everything with latest patches. The font is Myriad Pro Semicondensed (Adobe's OTF).  I tried different fonts but it happens so rarely that I can't really tell if the font was the fix or if it simply didn't show up. Problem is that the font specs are called out by the customer.

 

 

Anyone see this?

 
Replies
  • Currently Being Moderated
    Sep 26, 2011 9:34 PM   in reply to Tim Murray

    Tim,

     

    Which FM version is this happening in? With 9 & 10, there's been a lot of funky things going on with keyboard entries due to the new GUI. It may also be an interaction in your Parallels environment (just guessing on that part - no Mac slights intended...)

     
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    Sep 27, 2011 7:25 AM   in reply to Tim Murray

    What happens when you do a Select All on the page? Are there any extraneous handles? Anything odd in the MIF for a truncated text line object?

     

    It really does sound weird. I haven't seen this (yet?) in FM10.

     
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  • Currently Being Moderated
    Dec 19, 2012 6:41 AM   in reply to Arnis Gubins

    We have been using FM for a few years now. Now using FM10. All of the sudden I am having this problem. Seems to be when I zoom in and then back out. All the "first:" letters of my callouts are missing!! Dang!! Why would it just start happening now?

     

    Thanks,

     

    ls

     
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  • Currently Being Moderated
    Dec 19, 2012 8:55 AM   in reply to Tim Murray

    Why would the monitor have anything to do with FM deleting characters? It isn't a graphic viewing problem. The first letters of the call outs are actually gone. Did you find out why your letters were missing?

     

    Thanks,

     

    ls

     
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  • Currently Being Moderated
    Dec 19, 2012 10:19 AM   in reply to Tim Murray

    This was also discussed in thread:
    Delete characters on save

     

    where an Adobe staffer said:
    "The mentioned issue has been fixed in FrameMaker 11."

     

    The workaround for unfixed FMs is to use a Text Frame, and not Graphics Text.

     
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  • Currently Being Moderated
    Dec 19, 2012 1:51 PM   in reply to Error7103

    Error7103,

     

    I didn't see your reply before.

     

    Thanks,....just think it is weird that it hasn't happened all this time and now it does...lol...oh well..

     

    I used to use text frames, but the text strings are just easier for call outs. Guess I will just make sure to watch for it. I really think it has something to do with zooming in with the + at the bottom.

     

    Thanks again for the answer.

     

    ls

     
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  • Currently Being Moderated
    Dec 20, 2012 8:25 AM   in reply to lsk2002

    > .just think it is weird that it hasn't happened all this time and now it does...lol...oh well..

     

    If you didn't change FM versions or apply a patch, I agree. Weird.

     

    > I used to use text frames, but the text strings are just easier for call outs.

     

    TFs are worth the small amount of extra work. Graphics Text is severely limiting, entirely apart from bugs.

     

    TFs get you global Paragraph Formats, Character Formats, Variables, Xrefs, search, etc.

     

    We do callouts as Xrefs - massively easier to maintain on the shifting sands of part changes and any need to add more c/os to the same figure.

     
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